Retail TouchPoints

DECEMBER 5, 2024

They need to keep track of what’s new, what’s unique to their location and what just went on sale. For example, a retailer’s flagship locations could have POS software running on fixed tills and also on mobile devices to assist with line-busting and in-aisle service. Excellent brand ambassadors are like traffic magnets.

Payment Services 275

Payment Services Loss Prevention Fulfillment Shipping 275

Retail TouchPoints

JUNE 10, 2022

Now, Owens said the company also plans to begin testing a 100% self-checkout store format across 200 locations this year. Dollar General already has self-checkout kiosks in 8,000 of its 18,000 stores and plans to increase that number to 11,000 by the end of this year.

Checkout 304

Checkout Location Kiosk ATS 304

Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

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Location Shopping Fast Fashion Checkout 272

Inside Retail

FEBRUARY 24, 2022

And, according to Pegasus Print Group Sales Manager Ross Muirhead, Point of Sale displays will always have a place in creating exciting, memorable and profitable shopping experiences for your customers as long as we live and breathe in a physical world. Next, you need to think about the location of the display.

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Point of Sale Location Checkout Shopping 130

Inside Retail

NOVEMBER 25, 2024

Our retail strategy focuses on securing the best partners and locations, with our primary communications happening in malls and at points of sale,” he said, adding there could be expansion plans for other markets beyond Singapore and Malaysia.

Accessories 246

Accessories Point of Sale Marketing Consumer 246

Retail TouchPoints

FEBRUARY 25, 2025

Sports stadiums, with their combination of limited square footage and shoppers eager to return to the game, have become optimal locations for autonomous stores. WHSmith deployed the tech at its first North American location, at LaGuardia Airport in New York City, in February 2022.

Checkout 236

Checkout Payment Services Location Returns 236

Retail TouchPoints

OCTOBER 30, 2024

Laptops allow hybrid retail workers to provide personalized customer service from remote locations, and new use cases for AI in retail continue to emerge as organizations experiment with the technology to better serve customers and propel business.

Payment Services 269

Payment Services Kiosk Customer Experience Management 269

Retail TouchPoints

OCTOBER 31, 2024

By pairing the pass with location, retailers can remind the customer to use the day’s offer when they are near a store. They give your customers peace of mind when it comes to saving money and earning rewards at the point of sale. Level up loyalty programs Mobile wallets are a game-changer for loyalty programs.

Marketing 297

Marketing Customer Experience Consumer Point of Sale 297

Retail TouchPoints

JANUARY 15, 2025

Uninterrupted Power Supplies (UPS) and generators are valuable for boosting resilience, especially if trading in locations that experience regular electricity power-cuts. Cash as the Ultimate Fallback If all digital payments are unavailable, cash acceptance remains the final option to prevent the sale being lost.

Payment Services 279

Payment Services Merchant Services Telecommunications Accounting 279

Retail TouchPoints

JANUARY 6, 2025

Campus foodservice leader Sodexo will open nearly 100 Food Hive markets on college campuses by 2026, beginning with the approximately 30 locations opening during the 2024-2025 academic year.

Planning 278

Planning Checkout Location Marketing 278

Retail TouchPoints

NOVEMBER 14, 2024

This data, which includes sensitive customer information like credit card details, is stored across a number of environments and is accessible through millions of point-of-sales and IoT devices. From ecommerce, logistics and digital marketing, these sectors are heavily reliant on data for their day-to-day operations.

Payment Services 277

Payment Services Consumer Management Point of Sale 277

Retail TouchPoints

APRIL 1, 2025

boasting 365 locations. Understanding that not all customers have smartphones or access to computers to access digital-only deals, the company introduced Savings Stations across its brick-and-mortar locations. Take for example Stop & Shop, a popular supermarket chain in the Eastern U.S.

Grocer 147

Grocer Checkout Point of Sale Advertising 147

Retail TouchPoints

JANUARY 31, 2025

Results from Retail TouchPoints 2024 Store Design & Experience Survey prove just how top-of-mind in-store retail media is: 44% of respondents noted that their top challenge was determining how best to bring new digital media and technology elements into their locations.

Visual Merchandising 299

Visual Merchandising Advertising Beauty and Health Marketing 299

Small Biz Trends

DECEMBER 6, 2022

A point-of-sale system is one of the best tools for small businesses looking to accept payments. Point-of-sale systems enable business owners to be more agile with their payment processing and forego using the cash drawer. What Is a Point of Sale POS System? Best Overall Point of Sale Systems.

Point of Sale 115

Point of Sale Payment Services Merchant Services Inventory Management 115

National Retail Solutions

DECEMBER 20, 2022

It is normal to be confused by the terms “point of sale” and “point of purchase.” The “point of purchase” refers to the physical location where merchants sell their products, whether online[.]. The post Point of Sale vs. Point of Purchase: What’s the Difference?

Point of Sale 97

Point of Sale Location 97

Retail TouchPoints

MARCH 25, 2025

The basic service that a point-of-sale (POS) device provides checking out customers is essential to any retailers functioning. Say you are a small retailer with fewer than five locations, but youre growing. The scalability and data security that cloud solutions support also is really important.

Merchant Services 147

Merchant Services Payment Services Point of Sale Checkout 147

Retail TouchPoints

DECEMBER 11, 2024

The primary advantages of ESLs tend to be for the grocers, but with new tech advancements some retailers are using them to improve the customer experience as well, helping smart cart users (and online order pickers) locate products and promotions. Amazon Fresh is clearly well-equipped for just those kinds of CX innovations.

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Checkout Grocer Kiosk Promotions 284

Retail TouchPoints

OCTOBER 24, 2023

Say ‘Hello’ to the New BuyBuy Baby Now those 11 stores, which are located along the East Coast, from Massachusetts to Maryland, will reopen in November as part of the brand’s initial relaunch under its new owners. The BuyBuy Baby IP, digital properties and 11 store leases were acquired by Dream on Me in late July 2023.

Point of Sale 299

Point of Sale Returns Checkout Location 299

Retail TouchPoints

DECEMBER 26, 2024

For consumers, grocery shopping has become a multi-location event, with shoppers visiting an average of 5.2 stores to cross every item off their lists. This grocery hopping trend has become especially prevalent thanks to consumer-friendly technology like curbside pickup, home delivery and online ordering.

Grocer 251

Grocer Checkout Customer Experience Promotions 251

Retail Focus

DECEMBER 12, 2024

Located on a site that has remained unused for over 20 years, the operator has a historic opportunity to deliver a highly anticipated project. Located 15 minutes from Riyadh, this 14-square-kilometre urban project draws inspiration from the birthplace of the Kingdom and its historical heritage as a UNESCO World Heritage site.

Marketing 264

Marketing Fashion Retail Marketing Management 264

Retail Gazette

JANUARY 23, 2025

Sales in these markets rose by 39% to 172m (148.6m) in 2024. The retailer currently operates 90 stores across the UK and Ireland and is set to open 37 additional locations this year, with new stores slated for Bournemouth and Windsor next month. A new location at Gatwick Airport was also recently added to its expanding retail network.

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Net Profit Point of Sale Wholesale Planning 104

Retail TouchPoints

JUNE 10, 2021

Beauty brand Lancôme has upped its experiential retail game, launching an augmented reality (AR) experience at its flagship store located on the famous Champs-Elysées in Paris. Retail is changing fast,” said Thibault Mathieu, CEO and Producer of Wilkins Avenue AR in a statement.

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ATS Point of Sale Shopping Location 325

Retail TouchPoints

JULY 10, 2024

Whether a retail location, office building, hotel or healthcare environment, designing to support client objectives requires bringing to bear as much relevant information as possible. For physical retail locations, data and analysis are indispensable for navigating a rapidly evolving and ever-changing marketplace.

Point of Sale 261

Point of Sale Location Consumer Customer Experience 261

Retail TouchPoints

FEBRUARY 3, 2023

Aptos ONE gives Cole Haan enterprise-grade point of sale capabilities that are delivered mobile first and cloud native, with highly resilient offline capabilities that give you the confidence of omnichannel transacting anytime and anywhere.” Cole Haan operates 90+ retail stores in the U.S.

Point of Sale 189

Point of Sale Specialty Retailers Department Stores Accessories 189

Retail TouchPoints

DECEMBER 30, 2022

In the early days and now, criminals stole cardholder data from internet-connected point-of-sale (POS) systems to make their own fraudulent transactions. Criminals then sought out the locations where merchants stored cardholder data. The war between criminal gangs and the payment industry has been raging for some time.

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Merchant Services Payment Services Consumer Location 330

Retail TouchPoints

OCTOBER 7, 2020

Hudson worked with landlords — airports, commuter hubs and travel destinations — to decide which locations it made sense to reopen based on travel demand. The company is now operating approximately half of its locations. and Canada when the pandemic caught us,” Martin-Consuegra said. We had people who knew what they were doing.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214

Retail TouchPoints

MARCH 21, 2022

Now more than ever, it is critical for us at Sephora to be able to adapt to the quickly changing retail environment, and that’s especially important at the point of sale,” said Sree Sreedhararaj, SVP and CTO at Sephora in a statement.

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Point of Sale Checkout Location Shopping 246

Retail TouchPoints

JUNE 29, 2022

Evaluate Your Retail Store’s Location. Every retail store has unique property characteristics that should be taken into consideration when deciding on physical security — one of which includes where your store is located. Areas with valuable inventory, like stockrooms, should also be visible.

Payment Services 264

Payment Services Point of Sale Loss Prevention Management 264

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

A centralized database acts as a single source of truth for all business data, allowing retailers to manage information from multiple channels and locations efficiently. A centralized database is a system where all of a company’s data is stored in one location, accessible to all departments and retail locations in real time.

Inventory Management 111

Inventory Management Location Management Supply Chain Management 111

Retail TouchPoints

JANUARY 28, 2021

The Parisian fashion house has more than 350 points of sale across more than 30 countries throughout Europe, Asia and the U.S., in addition to its website. Territory managers have the ability to select an optimal mix of products for their territory and strategically place orders either on-site or virtually.

Planning 254

Planning Point of Sale Location Fashion 254

Retail TouchPoints

SEPTEMBER 11, 2023

This includes traditional brick-and-mortar stores and ‘offsite’ locations such as curbside pickup, pop-up shops, music festivals or sports stadiums. Today, point-of-sale devices and iPads are commonly used edge devices that can compute data locally and then send important information back to the cloud.

Point of Sale 264

Point of Sale Customer Experience Shopping Location 264

Retail TouchPoints

JULY 17, 2023

The virtual try-on experience is now available at Dufry locations in London’s Heathrow and Stansted airports as well as airports in Manchester, UK and Barcelona, Spain. billion passengers annually across its 5,500 outlets located in 1,200 airports, motorways, cruise lines, seaports and railway stations around the world. “We

Point of Sale 245

Point of Sale Location Shopping Planning 245

Retail Focus

FEBRUARY 6, 2025

Cross-Channel Returns and Exchanges Returns and exchanges can be a significant sticking point, particularly when orders are made through one channel and returned through another. Customers increasingly expect to return items purchased online to any physical location, or vice versa, without hassle.

Payment Services 147

Payment Services Returns Technical Support Promotions 147

Retail TouchPoints

MARCH 15, 2023

Meet Them Where They Are Point-of-sale magic is created when a consumer is struck by a product display, is drawn to it and makes a purchase. But because they don’t engage consumers, they do little to encourage a point-of-sale purchase.

Point of Sale 273

Point of Sale Advertising Customer Experience Marketing 273

Retail TouchPoints

FEBRUARY 17, 2025

Voice picking allows store associates and warehouse staff to work hands-free, receiving product location and picking instructions through headsets and verbally confirming actions as they navigate stockrooms and fulfillment centers.

Fulfillment 214

Fulfillment Inventory Turnover Apparel Shipping 214

Retail TouchPoints

APRIL 20, 2022

Now the retailers, with 25 and six brick-and-mortar locations respectively, are bringing their brands to the next level through highly immersive store experiences and a concentrated focused on store growth. Plus, regulatory requirements require these stores to be located in industrial areas, away from traditional retail locations.

Marketing 354

Marketing Location Customer Experience Consumer 354

Retail TouchPoints

NOVEMBER 3, 2021

He noted that Best Buy added ESLs in some locations after COVID forced its stores to close, and that high-performing retailers as a group spend an impressive 843% more on ESLs than other retailers. We’re forecasting 700% growth over the next two years for these second locations with dedicated inventory.”.

Payment Services 363

Payment Services Checkout Fulfillment Kiosk 363