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12 Proven Customer Retention Strategies in Retail

RETAIL MANAGEMENT SOFTWARE

How to Implement: Ensure your online store, physical locations, and mobile app are integrated and offer the same products, pricing, and promotions. Allow customers to make purchases online and pick them up in-store (BOPIS), or offer easy returns and exchanges across all channels.

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Exclusive: The thinking behind Coles’ revamped Chadstone flagship store

Inside Retail

Located within Chadstone shopping centre, the largest shopping centre in Australia, the tweaked design comes as Vicinity Group invests in making Chadstone a renowned food destination in addition to being known as the nation’s “fashion capital.” I do not believe we would have delivered the result we did without this level of collaboration”.

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B&M beats lockdown peak as profits boosted by new store openings

Retail Gazette

B&M has beaten its lockdown peak, thanks to new store openings and continued demand for its value offer from cash-strapped shoppers. The value retailer’s statutory pre-tax profits jumped 14% to £498m in the 53 weeks to 25 March, up from £436m. Hall has been a non-executive director at the value chain since 2018.

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Best of 2024: Clintons new owner’s plans for the card retailer that refuses to fold

Retail Gazette

At its peak, it was the clear greetings card market leader with over 1,000 stores and a presence in almost every major British town, but a n influx of internet rivals alongside the growing popularity of Card Factorys value offer resulted in the retailer losing its grip on the industry.

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Watches of Switzerland Group Unveils New TAG Heuer Boutique in Bath’s SouthGate Shopping Centre

365 Retail

The boutique is strategically located in SouthGate Bath , a key shopping hub with a diverse mix of high street retailers and high-end brands, complemented by a selection of top-tier local eateries. The Watches of Switzerland Group, the specialist in luxury watches, has officially opened a TAG Heuer boutique in the bustling heart of Bath.

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The Real Greek to open at Trafford Centre as part of Northern expansion

A1 Retail

Authentic Greek restaurant brand The Real Greek has chosen Trafford Centre as a key location in its expansion into Northern England, set to open in February 2022. Rhys Evans, Director of Asset Management at The Trafford Centre commented, “The Real Greek is an important addition to Trafford Centre’s food and drink offering.

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Wingstop to open at Trafford Centre as part of Manchester expansion

A1 Retail

Flavoursome chicken wing brand Wingstop has chosen Trafford Centre as a key location in its expansion into Manchester, with a new restaurant set to open in early spring 2022. Rhys Evans, Director of Asset Management at The Trafford Centre commented, “Wingstop is a brilliant addition to Trafford Centre’s food and drink offering.

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