Retail TouchPoints

APRIL 27, 2023

Kroger will improve networking support for in-store experiences, benefiting both shoppers and associates, by deploying the ExtremeCloud IQ cloud management and WiFi 6E access points across its brick-and-mortar fleet.

Management 288

Management Location Point of Sale Store Operations 288

Retail TouchPoints

SEPTEMBER 9, 2024

Family Dollar will use solutions from Dunnhumby to make merchandising and category management more customer-centric across its store network.

Management 286

Management Consumer Location Planning 286

Retail TouchPoints

APRIL 12, 2022

The remaining locations will open in the Jacksonville, Orlando and Tampa areas over the coming months, each adjacent to a Walmart Supercenter. The Walmart Health locations provide a range of medical services including primary care, labs, X-ray and EKG, behavioral health and counseling, dental, optical and hearing.

Location 289

Location Planning Management Marketing 289

Retail TouchPoints

FEBRUARY 3, 2021

Following the fall 2020 launch of its Amazon One contactless biometric palm reader in two Amazon Go stores, the retailer has rolled out the technology to a total of eight retail locations throughout the Seattle area, according to reporting in TechCrunch and other publications.

Location 290

Location Checkout Accounting Management 290

Retail TouchPoints

MARCH 16, 2023

BJ’s will use this real-time data to enable faster restocking, help associates and shoppers to quickly locate products and improve inventory tracking. The ultimate goal is to free up associates’ time to put more of their effort toward customer service while enabling optimal store conditions and accurate merchandising execution. “We

Wholesale 279

Wholesale Location ATS Inventory Management 279

Retail TouchPoints

MARCH 24, 2023

As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect actionable data to potentially scale their business. A good virtual queue system will include a centralized management dashboard, robust reporting and a customizable interface.

Management 290

Management Customer Experience Location Accounting 290

Retail TouchPoints

FEBRUARY 1, 2022

The Vitamin Shoppe has launched its first-ever franchise store in Greensboro, N.C., The Greensboro store is an existing location previously operated by The Vitamin Shoppe and now converted to a franchise unit. marking the beginning of the retailer’s new franchising growth strategy.

Location 262

Location Planning Management Store Operations 262

Retail TouchPoints

APRIL 7, 2022

Walgreens has partnered with Blue Shield of California to expand in-person and virtual care options through the launch of 12 additional Walgreens Health Corner locations in the San Francisco Bay Area and Los Angeles County. Available services range from preventative care and wellness checks to assistance with managing chronic conditions.

Location 264

Location Planning Management ATS 264

Retail TouchPoints

JUNE 4, 2020

As retailers continue to reopen their stores, employee training and empowerment are coming to the forefront. For example, many associates will have to manage store traffic levels to ensure they adhere to local opening guidelines. Workers will need to feel prepared to act if shoppers refuse to comply with new safety guidelines.

Management 236

Management Fulfillment Store Operations Consumer 236

Retail TouchPoints

JULY 9, 2021

Many others are seeing the benefits of outsourcing comprehensive energy efficiency as a service from reliable providers, and they have recently expanded their retail energy savings across multiple store locations. How is this managed? Automated controls and monitoring vastly improve energy efficiency and operational management.

Management 264

Management Accounting Customer Experience Finance 264

Retail TouchPoints

MARCH 5, 2021

Another key efficiency driver will be a reduction in store size to improve store-level productivity, said O’Sullivan on that call. Our real estate and store operations teams have done a lot of work in the past year on a 25,000-square-foot store prototype,” he said. “We

Planning 264

Planning Location Store Operations Accounting 264

Retail TouchPoints

JUNE 8, 2022

California-based Vallarta Supermarkets is piloting autonomous robots in five locations in Fresno, Kern, Los Angeles and San Bernadino counties to support employees by identifying in-store hazards. The retailer will test inventory management technology in a sixth store.

Inventory Management 285

Inventory Management Supermarket Store Operations Customer Experience 285

Retail TouchPoints

NOVEMBER 29, 2023

Prior to Johnson Controls, he began his career with ADT as a Core Commercial Sales Representative before serving 12 years as a territory and service manager with Wells Fargo. An industry veteran of 20+ years, Vanskiver most recently served as VP, National Accounts at Johnson Controls (formerly TYCO Integrated Security).

Location 264

Location Accounting Shopping Marketing 264

Retail TouchPoints

MARCH 18, 2024

Store managers will have the flexibility to open more staffed lanes and set self-checkout hours that are appropriate for their locations, although Express Self-Checkout will be available during the store’s busiest shopping times.

Checkout 259

Checkout Payment Services Store Operations Customer Experience 259

Retail TouchPoints

FEBRUARY 21, 2023

Bestseller is aiming to optimize its store operations with a single view of all stock, which will help Vero Moda offer the right products at the right location without requiring high amounts of safety stock.

ATS 264

ATS Store Operations Fashion Customer Experience 264

Retail TouchPoints

MAY 6, 2024

In a pharmacy in Seattle, when the temperature in its drug storage refrigerator falls below protocols, an automated alert warns the store manager before temperature-critical medicines spoil. Sustainability: Reduce an Organization’s Carbon Footprint and Energy Costs Energy is the fourth-largest in-store operating cost for U.S.

Store Operations 286

Store Operations Management Location Customer Experience 286

Retail TouchPoints

JUNE 12, 2020

But as with so many other things, the definition of what constitutes a clean store has been intensified by the COVID-19 pandemic. Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible.

Management 182

Management Loss Prevention ATS Store Operations 182

Retail TouchPoints

OCTOBER 30, 2024

Laptops allow hybrid retail workers to provide personalized customer service from remote locations, and new use cases for AI in retail continue to emerge as organizations experiment with the technology to better serve customers and propel business. IT teams today can (and should!)

Payment Services 269

Payment Services Kiosk Customer Experience Management 269

Retail TouchPoints

DECEMBER 23, 2024

Closeout retailer Big Lots has initiated going of out business sales at its remaining stores following the news that a planned sale to Nexus Capital Management has fallen through. Big Lots currently operates 960 stores, according to its website , and will continue to serve customers both in-store and online.

Planning 219

Planning Management Location Store Operations 219

Retail TouchPoints

DECEMBER 12, 2024

The AI-powered solution can be used to create live 3D store maps as well as recommend tasks to increase associates efficiency, including restocking shelves, placing orders and improving compliance.

Promotions 269

Promotions Planning Location Management 269

Retail TouchPoints

JANUARY 7, 2021

Farmacorp , a Bolivian pharmacy chain, will deploy Reflexis Systems ’ Q-Walk store audit solution at more than 100 stores, to streamline on-site inspections and automatically prescribe corrective tasks.

Loss Prevention 279

Loss Prevention Location Customer Experience Management 279

Retail TouchPoints

OCTOBER 10, 2024

Customers want to see clothing on hangers, pick them up, feel the fabric, try them on, and may even return the items to other shelves or locations in the store.” Eight of our concessions locations are already using Just Walk Out technology and seeing great results.

Payment Services 264

Payment Services Apparel Checkout Fulfillment 264

Retail TouchPoints

JULY 23, 2020

Tailored Brands is cutting 20% of its corporate staff and has identified up to 500 retail stores for potential closure as it struggles to strengthen its financial position. For the time being, however, 96% of the retailer’s approximately 1,400 stores — operating under the Men’s Warehouse , Jos.

Location 147

Location Payment Services Planning Store Operations 147

Retail TouchPoints

JANUARY 25, 2024

CSI) will use a combination of digital screens, foot traffic analysis, an AI-powered social media solution and a robust content management system to power these new experiences. The stores, which are located in San Diego, Millbrae, Calif., Parent company Chevron Stations Inc. and Vancouver, Wash.,

Promotions 288

Promotions Location Management Consumer 288

Retail TouchPoints

SEPTEMBER 10, 2024

Data management platform Feedonomics has integrated with Amazon Today , a program that allows retailers with brick-and-mortar locations to sell their in-store inventory on Amazon. Brands also can leverage existing product metadata and pricing, along with rules and validations, for the Amazon Today program.

Location 279

Location Returns Consumer Management 279

Retail TouchPoints

DECEMBER 3, 2024

That’s why it’s of little surprise that on the occasion of its 60 th anniversary, The Paper Store has embarked on a five-year, $60 million brick-and-mortar-oriented expansion that will add 30 to 40 locations to its current 100+ stores and upgrade approximately 30 existing stores.

Shopping 284

Shopping ATS Visual Merchandising Location 284

Retail TouchPoints

OCTOBER 13, 2023

As part of the expanded partnership with Samsung, RedMedia also is deploying the Samsung VXT Content Management System (CMS), to bring branded content and media to more than 10,000 Samsung commercial displays over the coming months.

Advertising 302

Advertising Promotions Management Marketing 302

Retail TouchPoints

SEPTEMBER 22, 2020

QuickChek , a convenience store operator with 160 locations in New Jersey and New York, has launched the QuickChek Rewards loyalty program. The system is part of the QC Mobile App, which was launched earlier this year and is powered by Paytronix Systems.

Checkout 229

Checkout Advertising Store Operations Location 229

Retail TouchPoints

JUNE 20, 2024

Target plans to roll out a new gen AI-powered chatbot designed to aide store associates in nearly all of its 2,000 stores following a six -month pilot at 400 locations.

Store Operations 264

Store Operations Planning Location Customer Experience 264

Retail TouchPoints

FEBRUARY 26, 2024

Falling Back in Love with the Business He’d Grown Up In Since the acquisition of that first store in 1954, Daniel’s Jewelers has slowly grown through three generations of the Sherwood family, now encompassing 107 locations across six states, from California to Florida.

Loss Prevention 299

Loss Prevention Jewelry Payment Services Accounting 299

Retail TouchPoints

JUNE 3, 2024

“Shrink continues to be the most significant headwind in our business, and we are deploying an end-to-end approach to shrink reduction across the organization, including efforts in our supply chain, merchandising and within our stores,” said Todd Vasos, CEO of Dollar General during a an earnings call last month. billion , a 6.1%

Checkout 279

Checkout Payment Services Inventory Management ATS 279

Retail TouchPoints

SEPTEMBER 17, 2020

Since implementing the map feature, email clicks on Torrid’s store maps have increased from under 5% to 14.8%. When recipients open an email from the retailer, they can access an interactive map of nearby Torrid store locations based on their geographic location.

Location 282

Location Management Consumer Shopping 282

Retail TouchPoints

AUGUST 10, 2022

Prevention and visibility are essential factors in achieving the always-on power retailers demand, especially with many retailers pushing data to distributed infrastructure at multiple locations. Disaster avoidance software : Many stores that are part of larger retail chains operate without on-site IT support staff.

Telecommunications 304

Telecommunications Management Location Marketing 304

Retail TouchPoints

MAY 2, 2023

Tuesday Morning has received permission from a bankruptcy judge to wind down its operations after nearly 50 years in business despite an objection from one of its investors. Tuesday Morning operated fewer than 500 stores when it made its latest bankruptcy filing in February, which was the second since 2020.

Merchant Services 269

Merchant Services Finance Location Planning 269

Retail TouchPoints

APRIL 25, 2022

Simon Property Group and Brookfield Asset Management have reportedly made an offer to acquire Kohl’s in a deal that would value the retailer at $8.6 The firms plan to slash Kohl’s operating costs by $1 billion over the next three years, in part by merging some operations with JCPenney , which is owned by Simon and Brookfield.

Apparel 264

Apparel Planning Location Management 264

Retail TouchPoints

JANUARY 9, 2023

Macy’s will reportedly close four locations, in Fort Collins, Colo.; The closures are part of the retailer’s Polaris growth strategy , which aims to stabilize the department store as it pursues a return to growth. The company will offer impacted employees jobs at nearby locations or severance packages. Gaitherbeurg, Md.;

Department Stores 272

Department Stores Location Returns Fashion 272

I Vend

FEBRUARY 6, 2023

iVend Retail Inventory Management Inventory management drives store efficiency and customer experience. Read about iVend’s smart retail technology for inventory management. Inventory management systems give retailers visibility of all their stock, wherever it is.

Inventory Management 98

Inventory Management Management Shrinkage Returns 98