Retail TouchPoints

DECEMBER 5, 2024

They need to keep track of what’s new, what’s unique to their location and what just went on sale. Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — Of course, they need to be product experts. Associates have to be omnichannel fulfillment specialists.

Payment Services 275

Payment Services Loss Prevention Fulfillment Shipping 275

Retail TouchPoints

APRIL 27, 2023

Kroger will improve networking support for in-store experiences, benefiting both shoppers and associates, by deploying the ExtremeCloud IQ cloud management and WiFi 6E access points across its brick-and-mortar fleet.

Management 288

Management Location Point of Sale Store Operations 288

Retail TouchPoints

JUNE 10, 2022

Now, Owens said the company also plans to begin testing a 100% self-checkout store format across 200 locations this year. When combined with our data-driven inventory management, we believe these efforts will reduce store workload and drive greater efficiencies for our retail associates and leaders.”.

Checkout 304

Checkout Location Kiosk ATS 304

Retail TouchPoints

JANUARY 31, 2025

Stores are a massive canvas theyre experiential, theyre engaging and its where the vast majority of transactions are actually happening, said Parbinder Dhariwal, VP and General Manager of CVS Media Exchange (CMX), CVS Healths retail media network, at the 2024 Retail Innovation Conference and Expo.

Visual Merchandising 299

Visual Merchandising Advertising Beauty and Health Marketing 299

Inside Retail

FEBRUARY 24, 2022

And, according to Pegasus Print Group Sales Manager Ross Muirhead, Point of Sale displays will always have a place in creating exciting, memorable and profitable shopping experiences for your customers as long as we live and breathe in a physical world. Next, you need to think about the location of the display.

Point of Sale 130

Point of Sale Location Checkout Shopping 130

Retail TouchPoints

APRIL 1, 2025

boasting 365 locations. Understanding that not all customers have smartphones or access to computers to access digital-only deals, the company introduced Savings Stations across its brick-and-mortar locations. Take for example Stop & Shop, a popular supermarket chain in the Eastern U.S.

Grocer 147

Grocer Checkout Point of Sale Advertising 147

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels.

Inventory Management 278

Inventory Management Management Fulfillment Supply Chain Management 278

Retail Focus

DECEMBER 12, 2024

featured speakers such as Beatrice de Quinsonas Drouas, Director of Research at BPCE Solutions Immobilires; Mathieu de Mallman, Global Head of Retail and Healthcare at AXA IM ALTS; Eric Decouvelaere, Head of EMEA Urban Destinations at CBRE Investors Management; and Romain Muller, Head of Investment Management Retail at Union Investment.

Marketing 265

Marketing Fashion Retail Marketing Management 265

Retail TouchPoints

JULY 6, 2021

Grocers must think of other ways to gain and maintain market share, and many have come to realize the role that frontline management plays in reaching this objective. In short, middle managers’ understanding and empowerment are essential to helping organizations become more agile food retailers.

Management 246

Management Grocer Point of Sale Location 246

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

A centralized database acts as a single source of truth for all business data, allowing retailers to manage information from multiple channels and locations efficiently. A centralized database is a system where all of a company’s data is stored in one location, accessible to all departments and retail locations in real time.

Inventory Management 111

Inventory Management Location Management Supply Chain Management 111

Small Biz Trends

DECEMBER 6, 2022

A point-of-sale system is one of the best tools for small businesses looking to accept payments. Point-of-sale systems enable business owners to be more agile with their payment processing and forego using the cash drawer. What Is a Point of Sale POS System? Best Overall Point of Sale Systems.

Point of Sale 115

Point of Sale Payment Services Merchant Services Inventory Management 115

Retail TouchPoints

FEBRUARY 17, 2025

Voice picking allows store associates and warehouse staff to work hands-free, receiving product location and picking instructions through headsets and verbally confirming actions as they navigate stockrooms and fulfillment centers. To enhance the WMS, the company included a multi-modal voice-directed applications and a management console.

Fulfillment 214

Fulfillment Inventory Turnover Apparel Shipping 214

Retail TouchPoints

MARCH 25, 2025

The basic service that a point-of-sale (POS) device provides checking out customers is essential to any retailers functioning. Say you are a small retailer with fewer than five locations, but youre growing. The scalability and data security that cloud solutions support also is really important.

Merchant Services 147

Merchant Services Payment Services Point of Sale Checkout 147

I Vend

APRIL 2, 2025

When youre looking for retail management software, theres a lot of choice out there. iVend’s Retail Management Solution iVend is the choice of retailers around the world. Networks are pretty reliable these days, but they are not 100% guaranteed, particularly in remote locations. Which system should you invest in?

Management 52

Management Point of Sale Payment Services Inventory Management 52

I Vend

APRIL 2, 2025

If youre an ambitious mid-sized retailer, youre probably aware of retail management software, and understand that it can be a powerful tool to help you automate and streamline your operations. You know that its more than simply a point of sale, and that it offers a comprehensive platform for managing the entire retail operation.

Management 52

Management Payment Services Inventory Management Point of Sale 52

Retail TouchPoints

DECEMBER 25, 2023

Point-of-sale systems indicate what products are sold, but sophisticated retailers go beyond that surface-level data to better understand their customers and anticipate future needs. For example, your sales data can tell you what day of the week and time of day stores see the heaviest foot traffic.

Customer Experience 282

Customer Experience Dead-Stock Store Layout Point of Sale 282

Retail TouchPoints

JUNE 29, 2022

Evaluate Your Retail Store’s Location. Every retail store has unique property characteristics that should be taken into consideration when deciding on physical security — one of which includes where your store is located. Use a video management system: Video analytics software gives you valuable data and insights into your footage.

Payment Services 264

Payment Services Point of Sale Loss Prevention Management 264

Retail TouchPoints

JUNE 10, 2021

Beauty brand Lancôme has upped its experiential retail game, launching an augmented reality (AR) experience at its flagship store located on the famous Champs-Elysées in Paris. Meanwhile, other customers can witness the experience in real time on giant screens in the Lancôme store via broadcast technology. “In

ATS 325

ATS Point of Sale Shopping Location 325

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. Device management tools have become a necessity when it comes to helping retailers secure and ensure mobile POS systems are managed in an effective and proactive fashion.

Payment Services 278

Payment Services Checkout Point of Sale Management 278

Retail TouchPoints

NOVEMBER 3, 2021

He noted that Best Buy added ESLs in some locations after COVID forced its stores to close, and that high-performing retailers as a group spend an impressive 843% more on ESLs than other retailers. More Mobile Deployments for Store Associates and Managers Mobile solutions empower managers to get out of stores’ back offices and onto the floor.

Payment Services 363

Payment Services Checkout Fulfillment Kiosk 363

Retail TouchPoints

OCTOBER 19, 2023

Take Stock of the Inventory Amid the digital transformation of retail, technologies such as SquareSpace have become more commonplace at the point of sale, while self-service kiosks and cashierless checkouts are now ubiquitous. Invest now to save later.

Telecommunications 261

Telecommunications Point of Sale Kiosk Checkout 261

Retail TouchPoints

JANUARY 28, 2021

The Parisian fashion house has more than 350 points of sale across more than 30 countries throughout Europe, Asia and the U.S., Territory managers have the ability to select an optimal mix of products for their territory and strategically place orders either on-site or virtually. in addition to its website.

Planning 254

Planning Point of Sale Location Fashion 254

Retail TouchPoints

JUNE 12, 2020

Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible. Retail TouchPoints (RTP): What are the most important roles for facilities management as retail stores reopen?

Management 194

Management Loss Prevention ATS Store Operations 194

Retail Focus

FEBRUARY 6, 2025

Customers increasingly expect to return items purchased online to any physical location, or vice versa, without hassle. To meet this demand, retailers need a fully integrated point-of-sale system capable of handling refunds, restocking, and real-time inventory checks.

Payment Services 148

Payment Services Returns Technical Support Promotions 148

Retail TouchPoints

DECEMBER 30, 2022

In the early days and now, criminals stole cardholder data from internet-connected point-of-sale (POS) systems to make their own fraudulent transactions. Criminals then sought out the locations where merchants stored cardholder data. The war between criminal gangs and the payment industry has been raging for some time.

Merchant Services 330

Merchant Services Payment Services Consumer Location 330

Retail TouchPoints

JULY 10, 2024

Whether a retail location, office building, hotel or healthcare environment, designing to support client objectives requires bringing to bear as much relevant information as possible. For physical retail locations, data and analysis are indispensable for navigating a rapidly evolving and ever-changing marketplace.

Point of Sale 261

Point of Sale Location Consumer Customer Experience 261

Retail TouchPoints

JUNE 3, 2024

Dollar General will continue to offer self-checkout in a “limited number of stores, most of which are higher volume and low-shrink locations,” added Vasos, who was brought back as CEO in October 2023 after an initial seven -year stint in the job. For its Q1 2024, which ended May 3, 2024, Dollar General’s net sales reached $9.9

Checkout 279

Checkout Payment Services Inventory Management ATS 279

Retail TouchPoints

OCTOBER 7, 2020

Hudson worked with landlords — airports, commuter hubs and travel destinations — to decide which locations it made sense to reopen based on travel demand. The company is now operating approximately half of its locations. and Canada when the pandemic caught us,” Martin-Consuegra said. Hudson Undertakes Companywide Transformation.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214

Retail Focus

AUGUST 24, 2022

The brief was simple; conduct a feasibility study to relay the appropriateness of the site to the team in Sydney and then if the feedback confirmed their instincts, to translate the King brand to the new flagship location in London. in size; competing in the furniture shopping hub in London. .

Point of Sale 300

Point of Sale Location Management Customer Experience 300

Retail TouchPoints

MAY 27, 2022

COS (which stands for Collection of Style) is owned by H&M and currently operates 13 locations across the U.S. location, with additional locations getting the upgrades later this year. H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in the U.S.,

Checkout 299

Checkout Payment Services ATS Returns 299

Retail TouchPoints

FEBRUARY 20, 2025

Act Two is digitizing the in-store experience with services like Caper [smart carts] and FoodStorm [order management]. McIntoshs title gives a hint of where Instacart is headed next: We think about online delivery as Act One, he said in an interview with Retail TouchPoints. Where we’re going is to unify the experience.

Grocer 191

Grocer Shopping Consumer Management 191

Retail TouchPoints

MARCH 11, 2021

The report also identified the need for retailers to create frictionless customer experiences across physical and digital touch points. In-store inventory management needs to match warehouse accuracy. View the Point-of-Sale Software for High-Touch Retailers Buyers’ Guide to learn more about the report.

Fulfillment 321

Fulfillment Inventory Management Returns Point of Sale 321

Retail TouchPoints

MAY 29, 2024

Retasmart is designed to enable retailers to unify all channels and experiences in one solution, allowing them to solve challenges related to inventory management, customer engagement, payment options, reporting and analytics, and multichannel retailing — all from a single platform.

Payment Services 264

Payment Services Inventory Management Promotions Management 264

Retail TouchPoints

MAY 24, 2024

Shopify provides a unified commerce platform designed to enable seamless customer experiences across all channels while centralizing data and operations for multi-location retail businesses. By streamlining and integrating operations, retailers can simplify how they manage large, cross-functional teams and various locations and channels.

Merchant Services 264

Merchant Services Payment Services Fulfillment Checkout 264

Retail TouchPoints

APRIL 4, 2023

The Vitamin Shoppe has deployed HughesOn managed network services across its more than 700 U.S. retail locations, both owned and franchise, to support its ongoing digital transformation. “The Hughes team met our needs for secure, cloud-centered digital operations at every store, cost-effectively and with an eye to the future.”

Management 252

Management Location Point of Sale ATS 252

Retail TouchPoints

MARCH 12, 2021

Lightspeed POS , a provider of cloud-based, omnichannel commerce platforms, will acquire cloud-based retail management software company Vend for approximately $350 million. market share with the addition of 20,000+ retail and restaurant locations. million in cash and $157.5 million in the form of subordinate voting shares.

Location 289

Location Point of Sale Management Marketing 289

Retail Focus

NOVEMBER 27, 2024

Example: In an automotive workshop, technicians can quickly locate wrenches, screwdrivers, and sockets, allowing them to complete tasks faster. Reducing Downtime Missing tools can lead to delays, especially when replacements need to be located or purchased.

Accounting 130

Accounting Point of Sale Location Returns 130