Retail TouchPoints

JULY 16, 2024

SSP currently operates 55 of these franchised M&S locations across the UK. The renewed Liverpool Street Mezzanine store provides a good taste of what’s in store for other M&S convenience locations. The location now includes an additional entrance as well as revamped chilled and floral sections.

Location 260

Location Payment Services Planning Checkout 260

Retail TouchPoints

OCTOBER 16, 2024

With a target of 1,800+ total locations, the beauty retailer plans to open 200 net-new stores over the next three years. The retailer also plans to open 60 to 65 net-new stores this year, as well as remodel or relocate 40 to 45 other locations. This would represent comparable sales of 0% to a 2% decrease from fiscal 2023.

Location 263

Location Planning Beauty and Health Kiosk 263

Retail TouchPoints

AUGUST 15, 2024

Boll & Branch also can now better understand demand by location so it can improve product availability and create more targeted marketing campaigns. “With NetSuite, Boll & Branch has a unified view of its business and can easily access the insights it needs to improve productivity, manage costs and optimize profit margins. .

Management 263

Management Target Market Finance Fulfillment 263

Retail TouchPoints

NOVEMBER 29, 2023

Prior to Johnson Controls, he began his career with ADT as a Core Commercial Sales Representative before serving 12 years as a territory and service manager with Wells Fargo. An industry veteran of 20+ years, Vanskiver most recently served as VP, National Accounts at Johnson Controls (formerly TYCO Integrated Security).

Location 264

Location Accounting Shopping Marketing 264

Retail TouchPoints

DECEMBER 23, 2024

Closeout retailer Big Lots has initiated going of out business sales at its remaining stores following the news that a planned sale to Nexus Capital Management has fallen through. Big Lots currently operates 960 stores, according to its website , and will continue to serve customers both in-store and online.

Planning 228

Planning Management Location Store Operations 228

Retail TouchPoints

OCTOBER 30, 2024

Laptops allow hybrid retail workers to provide personalized customer service from remote locations, and new use cases for AI in retail continue to emerge as organizations experiment with the technology to better serve customers and propel business. IT teams today can (and should!)

Payment Services 269

Payment Services Kiosk Customer Experience Management 269

Retail TouchPoints

DECEMBER 12, 2024

Grocery TV will now power more than 10,000 screens at Hy-Vees 400+ retail locations across the Midwest, reaching shoppers at key store touch points including the entrance, checkout, service departments, aisles and endcaps. The partnership will go live in February 2025.

Checkout 276

Checkout Supermarket Advertising Management 276

Retail TouchPoints

AUGUST 23, 2024

One of the cybersecurity challenges in retail is the very nature of operations, i.e. dispersed workers in multi-location stores, warehouses sprinkled around regions and those working in internal IT systems with varying architectures and platforms. Does the OS support Zero Trust methodologies like multi-factor authentication (MFA)?

Payment Services 317

Payment Services Management Location Consumer 317

Retail TouchPoints

DECEMBER 12, 2024

With Augmodo, the AI assistant lets them know which products are out of stock and in the wrong place, and which tasks are needed next, said Mark Finocchiaro, Managing Partner, CIO and Director at Chemist Warehouse in a statement.

Promotions 269

Promotions Planning Location Management 269

Retail TouchPoints

JANUARY 25, 2024

CSI) will use a combination of digital screens, foot traffic analysis, an AI-powered social media solution and a robust content management system to power these new experiences. The stores, which are located in San Diego, Millbrae, Calif., Parent company Chevron Stations Inc. and Vancouver, Wash.,

Promotions 288

Promotions Location Management Consumer 288

Retail TouchPoints

SEPTEMBER 10, 2024

Data management platform Feedonomics has integrated with Amazon Today , a program that allows retailers with brick-and-mortar locations to sell their in-store inventory on Amazon. Brands also can leverage existing product metadata and pricing, along with rules and validations, for the Amazon Today program.

Location 279

Location Returns Consumer Management 279

Retail TouchPoints

AUGUST 19, 2024

Currently, more than 250 drones operate across 73 locations in nine countries. Implementing a solution that truly makes a difference in our warehouses is an immensely rewarding experience,” explained Tommy Niemierowski, Fulfillment Project Implementation Manager for Ikea Belgium in a statement. this summer.

Fulfillment 289

Fulfillment Customer Experience Location Management 289

Retail TouchPoints

OCTOBER 13, 2023

As part of the expanded partnership with Samsung, RedMedia also is deploying the Samsung VXT Content Management System (CMS), to bring branded content and media to more than 10,000 Samsung commercial displays over the coming months.

Advertising 302

Advertising Promotions Management Marketing 302

Retail TouchPoints

MAY 20, 2024

Retail organizations need to collect and analyze data in real time to make informed decisions about inventory management, customer engagement and other key business operational needs. Retailers can’t afford to manually manage the software at each location, nor can they forgo updating applications with important security and bug fixes.

ATS 264

ATS Inventory Management Management Location 264

Retail TouchPoints

MAY 6, 2024

In a pharmacy in Seattle, when the temperature in its drug storage refrigerator falls below protocols, an automated alert warns the store manager before temperature-critical medicines spoil. The data from these IoT solutions allows store managers to recognize when defined processes aren’t followed so that issues can be resolved swiftly.

Store Operations 286

Store Operations Management Location Customer Experience 286

Retail TouchPoints

DECEMBER 16, 2022

Amazon Web Services (AWS) , Meta , Microsoft and mapping and location solution TomTom are the founding members of a new collaborative effort to develop a set of shared, open and interoperable map data in order “to create a living digital record of the physical world.”. Industry needs to come together to do this for the benefit of all.

Location 345

Location Marketing Management Planning 345

Retail TouchPoints

NOVEMBER 5, 2024

The restaurant is located next door to the retailer’s newly upgraded Hammersmith city store , which is part of the chain’s larger efforts to create a more accessible shopping experience by opening smaller-format “City Stores” that are located closer to where customers live, work and shop.

Location 279

Location Planning Shopping Management 279

Retail TouchPoints

JUNE 3, 2024

Dollar General will continue to offer self-checkout in a “limited number of stores, most of which are higher volume and low-shrink locations,” added Vasos, who was brought back as CEO in October 2023 after an initial seven -year stint in the job. For its Q1 2024, which ended May 3, 2024, Dollar General’s net sales reached $9.9 billion , a 6.1%

Checkout 279

Checkout Payment Services Inventory Management ATS 279

Retail TouchPoints

MARCH 15, 2024

Many companies can track their own digital shelf data, allowing them to align products across platforms, perform A/B testing and improve inventory management. The fact that you can adapt your digital display very quickly as compared to physical inventory management allows businesses to benefit from multiple types of external data.

Inventory Management 264

Inventory Management Telecommunications Location Marketing 264

Retail TouchPoints

NOVEMBER 25, 2024

billion in total delivery expenses, adding that “there is no indication that the erroneous accounting accrual entries had any impact on the company’s cash management activities or vendor payments.” Our Macy’s First 50 locations achieved their third consecutive quarter of comparable sales growth.

Accounting 279

Accounting Promotions Location Management 279

Retail TouchPoints

DECEMBER 3, 2024

That’s why it’s of little surprise that on the occasion of its 60 th anniversary, The Paper Store has embarked on a five-year, $60 million brick-and-mortar-oriented expansion that will add 30 to 40 locations to its current 100+ stores and upgrade approximately 30 existing stores. We look at ourselves as the antithesis of online shopping.

Shopping 284

Shopping ATS Visual Merchandising Location 284

Retail TouchPoints

MARCH 18, 2024

The new solution, which is part of Google’s enterprise search engine campaign management tool, Search Ads 360 (SA 360), aims to help retailers offer advertisers these kinds of closed-loop campaigns in Google Search and Google Shopping.

Advertising 306

Advertising Management Promotions Shopping 306

Inside Retail

NOVEMBER 1, 2023

Melbourne-based fund manager Fawkner Property and alternative investment firm PAG have acquired Perth’s Midland Gate shopping centre for $465 million. The deal marks Australia’s largest single regional asset transaction since December 2019.

Shopping 278

Shopping Returns Management Location 278

Retail TouchPoints

DECEMBER 25, 2023

Manage your Inventory Exceptionally Well Online shopping has taught customers to expect near-instant gratification, and not having a product available for customers to buy when they want to buy it is the opposite of that. Effectively managing inventory has never been an easy task for retailers.

Customer Experience 282

Customer Experience Dead-Stock Store Layout Point of Sale 282

Inside Retail

AUGUST 7, 2024

The store will be located at the corner of Park and George Street and will feature exclusive events, special releases, limited edition capsules, premium collections and everyday wear. Columbia Sportswear will open its second premium Australian flagship store in Sydney’s CBD on August 17.

Outdoor 282

Outdoor Location Management ATS 282

Retail TouchPoints

MARCH 26, 2024

The supermarket retailer will close 48 stores in upstate New York and Pennsylvania that are located in the “path of totality” from 3 to 3:30 p.m. The opportunity to experience a total solar eclipse comes once in a lifetime, and we don’t want our employees to miss out,” said Patrick Bourcy, a Regional Manager at Wegmans in a statement. “We

Supermarket 264

Supermarket Returns Location Management 264

Retail TouchPoints

MAY 29, 2024

Retasmart is designed to enable retailers to unify all channels and experiences in one solution, allowing them to solve challenges related to inventory management, customer engagement, payment options, reporting and analytics, and multichannel retailing — all from a single platform.

Payment Services 264

Payment Services Inventory Management Promotions Management 264

Retail TouchPoints

MAY 24, 2024

Shopify provides a unified commerce platform designed to enable seamless customer experiences across all channels while centralizing data and operations for multi-location retail businesses. By streamlining and integrating operations, retailers can simplify how they manage large, cross-functional teams and various locations and channels.

Merchant Services 264

Merchant Services Payment Services Fulfillment Checkout 264

Inside Retail

MARCH 14, 2024

Located at 700 Albany Creek Road, north of Brisbane, the centre is anchored by Coles, which recently underwent a $7 million refurbishment along with an upgraded click and collect facility.

Location 259

Location Shopping Management ATS 259

Retail TouchPoints

DECEMBER 10, 2024

Dillards has been executing a highly successful strategic plan focused on improving operating margins, prudently managing capital expenditures and aggressively returning capital to stockholders, said James Mitarotonda, Chairman of Barington in a statement. However, we are concerned with Macys large capital expenditure programs.

Returns 293

Returns Planning Department Stores Management 293

Inside Retail

JUNE 27, 2024

Retailers are grappling with ever-multiplying channels, and managing disparate touchpoints while trying to create a seamless, excellent omnichannel experience. This is a comprehensive approach that extends beyond online sales to encompass various critical aspects of retail operations, with inventory management and pricing at its core.

Inventory Management 260

Inventory Management Fulfillment Store Layout Specialty Retailers 260

Retail TouchPoints

OCTOBER 3, 2023

The digital channel typically had one or more dedicated facilities, which ironically were often planned and managed like an individual additional brick-and-mortar location. The picture gets even blurrier when you try to define what exactly constitutes a digital transaction. Checking inventory in a local store but not placing an order?

Fulfillment 286

Fulfillment Drop-Shipping Shipping Markdowns 286

Retail TouchPoints

JULY 29, 2024

Walmart has partnered with organic materials recycler Denali to improve its food waste recycling process at more than 1,400 Walmart and Sam’s Club locations across the U.S. The program is already live at stores in more than 16 markets — including Houston, Dallas, Philadelphia, Washington D.C.,

Location 283

Location Management Consumer Marketing 283

Retail TouchPoints

APRIL 29, 2024

Health retailer GNC has debuted a new store section , dedicated to helping individuals who are using GLP-1 medications like Ozempic to mitigate and manage the side effects of the powerful weight loss drugs. GNC’s new GLP-1 support section is available in all 2,300 store locations across the U.S. ”

Location 286

Location Planning Management Marketing 286

Retail TouchPoints

JULY 2, 2024

Photo credit: KPF) Located at the intersection of the Plaza and Grand Central Districts, 570 Fifth Avenue will be a 1,000,000 -square-foot mixed-use commercial building and marks the largest development on Fifth Avenue in more than 60 years. . Rendering of 570 Fifth Avenue, which will feature an office tower and ground-level Ikea.

Planning 279

Planning Home Furnishings Location Customer Experience 279

Retail TouchPoints

MARCH 14, 2024

The DCs — to be located in Detroit, southern Los Angeles, San Antonio and Toronto — will stock large, bulky merchandise like lumber, insulation and roofing shingles that can be ordered in job lot quantities and delivered directly to professionals’ job sites.

Fulfillment 263

Fulfillment Management Marketing Location 263

Retail TouchPoints

DECEMBER 5, 2024

They need to keep track of what’s new, what’s unique to their location and what just went on sale. Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — Of course, they need to be product experts. Associates have to be omnichannel fulfillment specialists.

Payment Services 275

Payment Services Loss Prevention Fulfillment Shipping 275