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This trend isn’t uniform across the board — stores selling everyday goods in high-traffic urban locations are generally at higher risk than specialty retailers and those situated in suburban shopping centers. This increased risk has forced retailers to reconsider their lossprevention strategies.
When your store is full of associates who love the brand and live it, they will draw in customers. They need to keep track of what’s new, what’s unique to their location and what just went on sale. Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. —
Fewer false alarms: Don’t waste resources or disrupt storeoperations unless the threat is real. Effective communication systems ensure lossprevention and security can quickly rule out suspicious activity.
Still, as intelligence-led lossprevention (ILLP) systems that rely on radio frequency identification (RFID)-supported inventory insights to help retailers get ahead of organized retail crime become more common, retailers are considering a change in approach.
That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras? How can we better integrate the latest anti-theft technologies and loss-prevention research into our store designs from the outset?
This will help managers quickly understand how a specific location is performing compared to corporate expectations and peer stores, helping them prioritize which locations to visit.
Home Depot is on the leading edge with this type of tech usage: the 2023 Retail TouchPoints StoreOperations Benchmark Survey revealed that just 28% of retailer respondents’ associates use mobile devices to audit visual merchandising and displays.
One prime example: the retailer’s partnership with RetailNext to use in-store traffic analytics for shaping everything from staffing strategies to improving store performance and even lossprevention. When David Sherwood joined the family business in 2001, the plan was to sell.
My 35-plus years of experience in retail, most of that time being in lossprevention, has taught me a lot. Some insurance companies have loss control or lossprevention professionals who can help. Throughout his retail career, lossprevention has been a consistent focus. Additionally, the U.S.
Retailers have gotten better about thinking about simple things like power accessibility or creating WiFi shadows around fixtures and things like that, but there are still far too many unintended consequences that come out of store design because they did not think through tech requirements up front.
includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and lossprevention. The Retail Management Suite from Jesta I.S.
And while it’s true that many large retailers have attributed store closures to the surge in both theft and violence, its impact is felt even more keenly by small and mid-sized businesses (SMBs). They’re mom and pop shops — the local businesses that form the lifeblood of countless communities throughout the country.
Not only does physical security technology now play a larger role in deterring and catching would-be shoplifters, but it also helps provide a pleasant customer experience in the absence of store staff. Network cameras can be implemented to monitor entrance points and sales areas, including standard and self-checkout stations.
Security issues are top-of-mind with retailers: theft and threats of violence in retail locations are making headlines, including Target ’s recent announcement that it would close nine stores in four cities. Due to its size ( 5.6 Mall of America also works with intelligence analysts to proactively look for threats.
Evaluate Your Retail Store’sLocation. Every retail store has unique property characteristics that should be taken into consideration when deciding on physical security — one of which includes where your store is located. Maximize the Visibility and Power of Your Security Cameras.
Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. What is BOPIS?
Retail tops the list of locations where gun violence occurs. Beyond that there are real costs to businesses that happen to be the location of these incidents, even if they dont result in fatalities or injuries. In 2024 there were 5,462 gun-related incidents in the U.S.,
But as with so many other things, the definition of what constitutes a clean store has been intensified by the COVID-19 pandemic. Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible.
Knowing where products are located on an item-level will enhance CAPRI GROUP’s ability to quickly scale omnichannel services and provide an improved shopping experience for customers. The deployment will see CAPRI GROUP benefit from Nedap’s experience in international RFID deployments.
At NRF 2025, GenAI emerged as the key to facilitating engaging frontline execution and operational excellence. Here are some examples of how a Theatro GENflow works in a retail environment: Inventory Management : Associates can instantly locate items, prioritize restocking, or adjust displays to improve customer flow.
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