Inside Retail

MAY 27, 2025

Redirecting efforts into express checkout lanes and self-service kiosks led to a 40 per cent reduction in wait times and a 15 per cent lift in customer return rates. They recognise that every interaction, from the store layout to digital engagement, is a massive opportunity to forge emotional connections and drive loyalty.

Returns

Inside Retail

APRIL 15, 2025

JB maintains a clear brand voice and visual identity across all platforms, from its website and social media to store layouts and advertising campaigns. This single view of the customer is crucial for personalisation and targeted marketing. This consistency is crucial for building brand recognition and trust.

Inventory Management

Shopper Motion

DECEMBER 28, 2022

Physical touchpoints refer to the tangible elements of the customer experience, such as the store layout, product displays, and in-store signage. These touchpoints can have a significant impact on the customer’s perception of the store. Digital touchpoints for optimizing the in-store experience.

Payment Services

CJ Retail Solutions

AUGUST 5, 2024

Physical stores need to provide distinctive and captivating experiences in order to draw in and keep customers as e-commerce grows. Retailers can create a compelling brand identity that appeals to their target market with the help of well-done in-store marketing. Programs for Targeted Marketing.

Visual Merchandising