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Walmart Puts Tactile Displays, Product Discovery at Forefront of New Signature Experience

Retail TouchPoints

This initial project was focused on convenience and the integration of the digital and brick-and-mortar experiences, including via the optimization of store layouts for easier navigation and the addition of more self-checkout kiosks and contactless payment solutions, including Walmart Pay.

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Circle K Will Retrofit Stores To Pilot Autonomous Checkout

Retail TouchPoints

In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station. We will not have to relocate merchandise, replace shelves or build an entirely new store to implement autonomous checkout.”.

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How to build a bricks-and-mortar store that attracts and retains customers

Inside Retail

Using a differentiation strategy allows retailers to create a unique in-store shopping experience – that can’t be replicated online, and will set you apart from the competition. Some of them are tried and true, such as store layout and design, customer service and convenience. Don’t waste this opportunity.

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The Signs of Bad Shopping Experiences and How to Mitigate Them Using Digital Surveys

Retail TouchPoints

How to Track a Customer’s Bad Shopping Experience. This allows customers to translate the distance of travel into a discount in-store. . In the case of an abandoned shopping cart, the email can also include the items selected and a list of possible reasons why they were unable to complete the purchase.

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How Hydra Health is Transforming the Hospital Gift Shop

Retail TouchPoints

That translates into gift shops and cafeteria spaces that are often sterile environments featuring the same mediocre-quality products and pre-packaged foods. In typical gift shops, “you see a lot of things behind glass display cases, but what people are usually looking for is some deodorant or even a hairbrush,” she said. “So

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Sick of hearing about AI? The key is understanding how to make it work for you

Inside Retail

Retailers are integrating AI with bricks-and-mortar shops and online platforms to give the shopping experience a remarkable transformation, enhancing both customer satisfaction and operational efficiency. In-store enhancements Computer vision: Improves product displays and store layouts to attract shoppers.

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JB Hi-Fi’s omnichannel success: How the brand connects online and in-store

Inside Retail

If you’re wondering how to make your online and in-store work better together, JB Hi-Fi’s approach has some useful takeaways. JB Hi-Fi focuses on giving customers a consistent experience, no matter how they shop. This includes reviewing website content, social media posts, marketing materials, and in-store displays.