Remove Kiosk Remove Payment Services Remove Point of Sale
article thumbnail

4 Key Point-of-Sale Trends for 2024

Retail TouchPoints

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. While businesses like salons likely already had scheduling systems integrated into their operations, others needed to deploy them quickly — and they found that the POS was a logical place to work from.

article thumbnail

The End of a Transaction is Just the Beginning: Fostering Engagement, Loyalty and Return Visits at Checkout

Retail TouchPoints

Fortunately, the point of sale is a great place to receive input. What’s more, by incorporating AI into this feedback process, retailers can tailor each question to the individual shopper and their basket. Similarly, retailers can add lottery capabilities to their point-of-sale touch points.

Checkout 246
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Common Self-Service Kiosk Questions

Frank Mayer

Self-service kiosks continue to rise in popularity as a powerful tool benefitting businesses and their customer experience strategies. With this rise in interest comes more inquiries about everything from payment options and ADA compliance to software integration. Should I consider self-service for my business?

Kiosk 84
article thumbnail

New Research: Retailers Plan to ‘Invest Their Way’ Through Impending Recession

Retail TouchPoints

Indeed, when asked how they view their stores today, three of the top six responses involved omnichannel integration with ecommerce operations , including expanding stores’ roles as fulfillment centers, data collection points and ecommerce “showrooms.” Regardless of the method, the result is the demise of the cash wrap as we know it.

Planning 240
article thumbnail

Don’t Wait Until Black Friday to Protect Your Endpoints

Retail TouchPoints

Self-service kiosks allow shoppers to take charge. Laptops allow hybrid retail workers to provide personalized customer service from remote locations, and new use cases for AI in retail continue to emerge as organizations experiment with the technology to better serve customers and propel business.

article thumbnail

Walmart Unveils Reimagined Store Design Emphasizing Digital Shopping Experience

Retail TouchPoints

Contactless Checkout and Payment: Stores will include self-checkout kiosks as well as contactless payment solutions, including Walmart Pay, to limit contact between associates and customers. Select locations will also have Scan & Go to help customers manage their checkout directly.

Shopping 231
article thumbnail

Walmart Brings BNPL to Self-Checkout in 4,500 Stores Via Expanded Partnership with Affirm

Retail TouchPoints

Walmart will offer buy now, pay later (BNPL) options at self-checkout kiosks in more than 4,500 U.S. Walmart is making a big move in that direction with the integration of BNPL financing at its self-checkout kiosks, allowing customers to pay over time for everything from electronics and apparel to toys and more.

Checkout 256