Remove Kiosk Remove Payment Services Remove Point of Sale
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Don’t Wait Until Black Friday to Protect Your Endpoints

Retail TouchPoints

Self-service kiosks allow shoppers to take charge. Laptops allow hybrid retail workers to provide personalized customer service from remote locations, and new use cases for AI in retail continue to emerge as organizations experiment with the technology to better serve customers and propel business.

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4 Key Point-of-Sale Trends for 2024

Retail TouchPoints

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. While businesses like salons likely already had scheduling systems integrated into their operations, others needed to deploy them quickly — and they found that the POS was a logical place to work from.

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Cash, self-checkout or future-ready POS: Glory’s dramatic transformation unfolds

Inside Retail

Acrelecs 20 years of expertise in developing kiosks and self-service machines made the company a perfect acquisition, especially given the long relationship between the companies. Adding Glory cash technology to Acrelec kiosks increases the order size and staff happiness because the customer flow is much better.

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Top 10 Contactless Trends to Watch in 2022

Retail TouchPoints

To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it. The advantage with edge architectures is that computing processes can “work as quickly as if the server itself is in-store with a 5G connection,” said Buzek.

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The End of a Transaction is Just the Beginning: Fostering Engagement, Loyalty and Return Visits at Checkout

Retail TouchPoints

Fortunately, the point of sale is a great place to receive input. What’s more, by incorporating AI into this feedback process, retailers can tailor each question to the individual shopper and their basket. Similarly, retailers can add lottery capabilities to their point-of-sale touch points.

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Common Self-Service Kiosk Questions

Frank Mayer

Self-service kiosks continue to rise in popularity as a powerful tool benefitting businesses and their customer experience strategies. With this rise in interest comes more inquiries about everything from payment options and ADA compliance to software integration. Should I consider self-service for my business?

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New Research: Retailers Plan to ‘Invest Their Way’ Through Impending Recession

Retail TouchPoints

Indeed, when asked how they view their stores today, three of the top six responses involved omnichannel integration with ecommerce operations , including expanding stores’ roles as fulfillment centers, data collection points and ecommerce “showrooms.” Regardless of the method, the result is the demise of the cash wrap as we know it.

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