Inside Retail

JULY 24, 2023

The trend towards using self-service and self-checkout (SCO) options in both retail and hospitality was already strong, but the pandemic sent it soaring. Not just the big players Today we are seeing a shift, as smaller stores – convenience and specialist retailers – are undergoing digital transformation of their checkout process.

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Retail Focus

MARCH 21, 2025

Then came the online platforms. They typically feature the likes of self-service kiosks and touchscreen betting terminals for greater accessibility. The previous section already touched on digital betting terminals and self-service kiosks. At first, there were glitzy resorts. High streets are struggling.

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Retail TouchPoints

SEPTEMBER 13, 2024

Starting in the late 1980s with the introduction of self-checkout kiosks and progressing to today’s smart RFID tags and even fully automated storefronts, retail leaders have slowly but surely embraced digital in-store enhancements. The design process is intrinsically flawed – namely, the selection of in-store solutions.

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Retail TouchPoints

MARCH 22, 2021

Paradies Lagardère operates more than 950 stores and restaurants in 100 airports. We are thrilled to partner with MishiPay to deliver this next generation service that will further enhance our customer’s experience in our airport retail stores,” said Gregg Paradies, President and CEO of Paradies Lagardère in a statement.

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Secure Retail

AUGUST 6, 2021

Secure Retail offers an excellent portfolio that combines technology, reliability and fast, secure, payment for EV charging points in one complete solution. All elements of our service provision have been certified to the latest compliance standards. Benefits: – ALL NFC, contact and contactless EMV payments.

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Retail TouchPoints

FEBRUARY 29, 2024

The centrality of the POS has led both retailers and solution providers to integrate it with other fundamental operational systems, from inventory and order management to customer relationship management (CRM) and, of course, payments. POS systems are now at the forefront of customer engagement,” said Bond.

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Retail TouchPoints

OCTOBER 1, 2024

The rise of retail media has inspired not just retailers but a whole raft of other businesses to launch their own media networks, drawing on their connections with consumers and commerce systems to introduce a new revenue stream. From there a bigger conversation took off about how we could build a multi-channel partnership.”

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Retail TouchPoints

DECEMBER 21, 2023

Unfortunately, like many seemingly good ideas, while this approach might drive a few more completed purchases, it fails at the bigger picture metrics that these retailers actually care about: revenue and profit. That’s because neither revenue nor profit is a function of conversion alone. In-store kiosk? High or low price?

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Retail TouchPoints

DECEMBER 20, 2023

Walmart will offer buy now, pay later (BNPL) options at self-checkout kiosks in more than 4,500 U.S. Walmart is making a big move in that direction with the integration of BNPL financing at its self-checkout kiosks, allowing customers to pay over time for everything from electronics and apparel to toys and more.

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Frank Mayer

FEBRUARY 15, 2022

Chances are you’ve seen self-service kiosks, whether ordering at a restaurant, finding your way around the airport, or checking out at the grocery store. Self-service technology is everywhere. So, with the many applications they serve, how do you know what type of kiosk best fits your objectives? Self-Order Kiosks.

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Frank Mayer

APRIL 30, 2021

Self-service technology has empowered patrons to take actions on their own, while businesses benefit from the enhanced customer service and added revenue these tools provide. Because kiosks are as diverse as the industries they serve, it’s impossible to attach a specific cost to a one-size-fits-all model.

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Retail TouchPoints

JUNE 29, 2021

Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world. Retail stores typically had to guess what changes will have a positive impact on sales and operational efficiency. The Pandemic’s Initial Impact on Retail.

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Inside Retail

OCTOBER 26, 2023

I can’t see online platforms competing in the tangibility sphere – not to satisfaction, at least,” Quinn adds. Lightspeed is a single platform for point-of-sale, payment processing, inventory management and reporting which also includes tools for e-commerce and marketing. And this appeal will last.

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Retail TouchPoints

MAY 30, 2024

What’s more, by incorporating AI into this feedback process, retailers can tailor each question to the individual shopper and their basket. For example, if a shopper loaded a list into their loyalty app and forgot something, the cashier or point-of-sale kiosk can share a reminder. Increasing sustainability and functionality.

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Retail TouchPoints

FEBRUARY 9, 2022

Shoppers are focusing less on loyalty and more on their experience, with half of them saying they would switch to a new brand after just one bad customer service interaction. However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake.

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Frank Mayer

APRIL 25, 2022

If you’re reading this, you’re likely either planning a self-service program or about to start. As you prepare, make sure your kiosks check all the boxes for user experience and operation. Here we detail five best kiosk practices that should be standard considerations for every project. Passively Capture Analytics.

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Retail TouchPoints

FEBRUARY 21, 2024

“Our mission is to transform spaces that have traditionally been kind of an afterthought and turn them into beautiful, customer-centric and revenue-generating spaces, ” Kloor said in an interview with Retail TouchPoints. This approach] then ends up generating more revenue for the hospital.

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Inside Retail

JULY 26, 2021

The secret lies in having a deep understanding of your customer journey, informed by a combination of real-time customer feedback and operational data. Operational data (such as CRM, clickstream, app usage, purchase data etc), can tell you who, what , when , where and how the experience took place. How can I get started quickly?

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Mass Relators

APRIL 24, 2024

a leading provider of end-to-end technology solutions for self-service commerce, has released its highly anticipated Cantaloupe 2024 Micropayment Trends Report. The report analyzes payment transaction data from a sample of more than 600,000 (out of 1.2 Cashless payments continue to dominate the self-service payment experience.”

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Retail TouchPoints

AUGUST 4, 2022

Additionally, customers that onboard with Solana Pay — Solana’s peer-to-peer payment service — will then get 50% off merchandise purchased in the store (if they buy it with Solana Pay, of course). Norby is intimately involved in the operation of the store. The attack happened just a week into the operation of Solana Spaces.

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A1 Retail

DECEMBER 8, 2021

The Naturally Fast Food brand has introduced Adyen Giving charity donation service for payments on its new in-store kiosks. Adyen , the global payments platform, has announced the extension of its partnership with Naturally Fast Food brand, LEON to include Adyen Giving.

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365 Retail

JANUARY 29, 2025

Attendees can expect immersive performances, interactive showcases, and networking opportunities, making ISE 2025 the ultimate platform for exploring groundbreaking technology. Retailers attending ISE 2025 can: Discover next-generation digital signage and interactive kiosks to enhance customer engagement.

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Inside Retail

JULY 17, 2022

Decathlon’s Data Lab in Singapore is the latest facet of the brand’s pursuit of innovation and part of its efforts to develop new digital services and incubate data projects, in collaboration with partners such as Sport Singapore, research agencies, and schools.

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Secure Retail

APRIL 12, 2023

Secure Retail is an established provider of secure and bespoke omnichannel payment solutions, delivering vendor-agnostic payment gateways, hardware, software solutions and associated managed services. Here at Secure Retail the concept of self-ordering kiosks and unattended payments is nothing new to us.

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Star Miconics

AUGUST 11, 2022

In fact, 71% of food service companies surveyed in North America believe digital transformation is the most important factor towards agility. If you want to run an efficient and profitable operation, your kitchen needs tools in place to help you keep up with the high volume of orders coming in. And it shouldn’t be.

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365 Retail

APRIL 8, 2025

Streaming platforms now recommend content based on time of day, user habits, and even the type of playlist playing in the background, fitting the moment, not just the history. Online sports betting platforms do the same, using past bets, favourite teams, and live odds activity to deliver timely, personalised suggestions.

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365 Retail

SEPTEMBER 25, 2024

Contactless payments through tap-and-go methods have become the new way to shop. They have become quite common these days as more and more people are moving towards a cashless society for safety and convenience, including students searching for a reliable essay writing service UK that offers secure payment transaction procedures.

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Secure Retail

APRIL 11, 2023

Secure Retail is an established provider of secure and bespoke omnichannel payment solutions, delivering vendor-agnostic payment gateways, hardware, software solutions and associated managed services. Here at Secure Retail the concept of self-ordering kiosks and unattended payments is nothing new to us.

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Star Miconics

SEPTEMBER 18, 2024

In the latest episode of the Rising Stars Podcast, “Kiosk Solutions and Future-Proofing Technology with Frank Olea,” host Kate Orara takes listeners into the world of self-service kiosks. Explore innovative kiosk solutions from Star Micronics > Explore All Episodes Loving the podcast? Kate Orara : Great!

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Indigo 9 Digital

AUGUST 2, 2022

Digital payments including facial recognition. Alipay, founded by Alibaba, is an online payment app that had 711 million monthly active users as of June 2020. It is the world’s largest online payment platform with more users than PayPal. Customers also enter their phone number into the kiosk as a safeguard against fraud.

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Star Miconics

OCTOBER 25, 2024

Restaurants and food service companies with airport locations have an immense opportunity to provide the meals and snacks travelers count on to sustain them before or after flights. Some want quick service before catching a connecting flight and will not be patient if forced to waste time standing in line. Explore CloudPRNT Next 2.

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I Vend

JULY 15, 2022

It is well established as a reliable driver of loyalty, increased revenue, credibility and effective advocate marketing. Customer self-service – self-checkout to reduce queues and make for smooth, easy payments. Read more about technology that drives customer and employee satisfaction.

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Star Miconics

JANUARY 17, 2025

Explore Star's Kiosk Solutions The Self-Service Revolution: Grocery Edition Grocery technology at NRF 2025 didnt just stand out; it shouted its presence. Self-service kiosks and checkout stations were front and center, and not just for the sake of automation. Offer Scalable Systems: Grocery operations arent static.

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Inside Retail

MARCH 17, 2024

Today technology so infuses every aspect of McDonald’s business that it would only be a slight exaggeration to call it a tech company that happens to sell burgers. McDonald’s Japan on Saturday apologised for the inconvenience, saying all its restaurants and its delivery service were operating normally.

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Inside Retail

SEPTEMBER 6, 2022

They grew quickly, relatively unchallenged by local operators. Figures from Euromonitor show that the number of convenience stores in Vietnam increased from just 565 in 2014 to 1289 by 2019 when revenues reached US$103 billion. The key players at the time were FamilyMart, Circle K, and B’s Mart, with market shares of 21.4 per cent, 20.7

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RETAIL MANAGEMENT SOFTWARE

JUNE 26, 2024

Consistent Branding : Maintain consistent branding, messaging, and tone across online and offline platforms. Staff Training: Train staff to provide exceptional customer service and utilize technology to assist customers effectively. Streamlined Checkout Process A cumbersome checkout process can deter customers.

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Star Miconics

DECEMBER 9, 2022

Employees or customers can enter and manage orders, purchases, payments, inventory, and more. Future-proofing POS workstations can help combat the most significant struggles faced by the hospitality industries: Labor Shortages Online ordering management Delivery automation New payment methods. Labor Shortages.

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