Remove Kiosk Remove Management Remove Point of Sale
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4 Key Point-of-Sale Trends for 2024

Retail TouchPoints

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. As if this workhorse of retail didn’t have enough to manage, today’s increasingly complex landscape has added other “responsibilities” to the POS. Part and parcel of that is headless architecture.

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The End of a Transaction is Just the Beginning: Fostering Engagement, Loyalty and Return Visits at Checkout

Retail TouchPoints

Fortunately, the point of sale is a great place to receive input. The point of sale is a great place for retailers to seek feedback that will enhance the customer experience throughout the store. Similarly, retailers can add lottery capabilities to their point-of-sale touch points.

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Move Past Hype to Focus on Value with AI Implementations in the POS Space

Retail TouchPoints

In the point of sale (POS) space, three AI applications show particular promise: Headcount and Heat Mapping in Brick-and-Mortar Retail Insights from shopper behavior data are valuable – and financially impactful – to retailers. Businesses must work with software providers that help them manage data consent, privacy, and compliance.

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7 Ways Big-Box Retailers Can (Painlessly) Move into Wireless Retail

Retail TouchPoints

This convergence has led many big-box retailers, major grocery stores and other well-known retailers — think Walmart, Costco, Staples, Loblaws and so on — to embrace the same strategy: implementing wireless outlets and kiosks inside their primary stores. Keeping inventory management separate. Using an independent retailer – or not?

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Royal Farms Adds Self-Checkout at More Than 250 Stores

Retail TouchPoints

“We introduced the first NCR self-checkout solutions in 2019, and while we saw direct benefits in the same year, it really took off in 2021 when many of our customers steered to touch-free interactions,” said Shelby Kemp, Project Manager Marketing at Royal Farms in a statement. million units by 2025.

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Walmart Brings BNPL to Self-Checkout in 4,500 Stores Via Expanded Partnership with Affirm

Retail TouchPoints

Walmart will offer buy now, pay later (BNPL) options at self-checkout kiosks in more than 4,500 U.S. Walmart is making a big move in that direction with the integration of BNPL financing at its self-checkout kiosks, allowing customers to pay over time for everything from electronics and apparel to toys and more.

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Common Self-Service Kiosk Questions

Frank Mayer

Self-service kiosks continue to rise in popularity as a powerful tool benefitting businesses and their customer experience strategies. Below, we’ve compiled a list of the most common self-service kiosk questions and their answers. Self-service kiosks can offer a variety of functions outside of strictly ordering capabilities.

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