Retail TouchPoints

JUNE 8, 2022

California-based Vallarta Supermarkets is piloting autonomous robots in five locations in Fresno, Kern, Los Angeles and San Bernadino counties to support employees by identifying in-store hazards. The retailer will test inventory management technology in a sixth store.

Inventory Management 285

Inventory Management Supermarket Store Operations Customer Experience 285

RETAIL MANAGEMENT SOFTWARE

MARCH 20, 2025

If you’re a retail business owner managing multiple retail stores, keeping your eye on the prize might be challenging. Understanding how your shops perform in terms of inventory and ROI is essential to the success of any multi-store operation.

Management 101

Management Payment Services Inventory Management Store Operations 101

Retail TouchPoints

MAY 21, 2024

It encompasses a wide array of data types, from customer WiFi usage patterns and device interactions within the store to transactional data and online shopping behaviors. The optimization can improve customer service, reduce wait times and enhance the shopping experience.

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Inventory Management Payment Services Store Layout Promotions 264

Retail TouchPoints

APRIL 25, 2024

Innovation and continually enhancing our idyllic shopping atmosphere, along with our collection of the most desirable brands, is what excites Woodbury Common’s shoppers, and we look forward to enhancing our guest service experience with our luxurious VIP Suite,” said Mark Silvestri, President of Development at Simon in a statement.

Inventory Management 263

Inventory Management Customer Experience Fulfillment Shopping 263

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 278

Store Operations Shipping Fulfillment Store Layout 278

Theatro

MAY 9, 2024

Leveraging its advanced algorithms and neural networks, Generative AI can empower store associates with real-time information, personalized product knowledge, and streamlined workflows, ultimately elevating the in-store shopping experience.

Store Operations 92

Store Operations Inventory Management Customer Experience Management 92

Retail TouchPoints

MAY 30, 2023

The PredictSpring solution includes both stationary and mobile POS applications along with clienteling, omnichannel commerce and inventory management capabilities. As a global company, we were also able to provide a solution that supports both English and French in order to meet Canadian regulatory requirements.”

Home Furnishings 296

Home Furnishings Clienteling Inventory Management Fulfillment 296

Retail TouchPoints

SEPTEMBER 16, 2024

In-store robots performing a variety of functions have been deployed with increasing frequency in recent years: In January 2022 Sam’s Club added inventory management functions to its fleet of nearly 600 robotic floor scrubbers from Brain Corp and Tennant Company chainwide; In March 2023 BJs Wholesale Club partnered with Simbe to roll out the Tally (..)

Inventory Management 273

Inventory Management Wholesale Supermarket Customer Experience 273

Retail TouchPoints

JULY 12, 2023

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. Those same cameras and sensors also are at the heart of the grab-and-go checkout system featured in Amazon Go stores.

Payment Services 246

Payment Services Inventory Management Checkout Loss Prevention 246

Retail TouchPoints

AUGUST 5, 2024

In fact, the 2023 Retail TouchPoints Store Operations Survey found that among the 82% of respondents who have armed associates with mobile devices, 59% saw improved employee productivity while 50% saw improved cross-sells and upsells. The retailer also has tapped Jumpmind’s Promote application for managing deals and promotions.

Inventory Management 264

Inventory Management Point of Sale Promotions Jewelry 264

Retail TouchPoints

AUGUST 11, 2020

In the retrofitted stores, Standard Cognition will integrate its technology with existing Circle K systems and work with the retailer’s current store layout, fixtures and lighting, as well as existing inventory management and replenishment processes.

Checkout 268

Checkout Payment Services Store Layout Kiosk 268

Independent Retailer

NOVEMBER 15, 2024

Management is aimed not only at increasing sales, but also at building customer loyalty and reducing costs. Also: 3 Strategies to Help Grow Your Business Importance of Retail Management Effective retail management can be your competitive advantage. FAQ What does a retail manager do?

Management 105

Management Wholesale Visual Merchandising Promotions 105

Retail TouchPoints

SEPTEMBER 13, 2024

From a consumer perspective, connected in-store capabilities offer tailored experiences. Today’s shoppers don’t only browse and purchase online, but they also shop — and pick up ecommerce orders — in stores. Shoppers also highly value convenience. Naturally, with the good comes the bad.

Payment Services 287

Payment Services Checkout Inventory Management Kiosk 287

Retail TouchPoints

JULY 29, 2020

After investigating multiple solutions over a period of months, Burton selected the NewStore Omnichannel Platform, which provides mobile POS through iPhone apps and gives personnel on the retail floor visibility into customer, product and inventory data. That’s why we feel we’re in a really great position right now.

Planning 317

Planning Wholesale Customer Experience Store Operations 317

Retail TouchPoints

FEBRUARY 10, 2022

To the employees she worked with while undercover she was Marie, a former gift shop manager from Ohio whose quest for a new start was being recorded for a documentary. million on inventory management solutions; $1.2 We also launched a new system, Relex , for inventory management.

Inventory Management 321

Inventory Management Beauty and Health Management Point of Sale 321

Retail TouchPoints

JULY 17, 2023

Inventory management. With innovative inventory tools, retailers can always be sure the necessary goods are in stock in a particular store. Such RFID data is critical when goods are stolen to be resold and also gives valuable insights into which stores require more attention in terms of security.

Payment Services 246

Payment Services Checkout Inventory Management Customer Experience 246

Retail TouchPoints

NOVEMBER 19, 2021

Providing consumers with the ability to see, touch and experience products firsthand, physical shops offer a degree of instant gratification that simply cannot be replicated in an online environment. Delivery is getting faster, but the magic of in-person shopping will forever be an important driver of commerce.

Fulfillment 305

Fulfillment Jewelry Consumer Inventory Management 305

I Vend

APRIL 2, 2025

So the very first thing to check out when youre exploring the use of retail management software is how well it does the basics enabling customers to pay for their goods. Yes, of course retail software is about more than just POS, but POS is the very heart of a retail stores operations, so it must be fast, reliable and rich in function.

Management 52

Management Payment Services Inventory Management Point of Sale 52

Retail TouchPoints

JULY 15, 2022

The pandemic threatened the livelihood of brick-and-mortar retailers, especially those with a strong presence in shopping malls. With a strong inventory management and fulfillment foundation in place, Build-A-Bear is ready to take its next steps.

Fulfillment 306

Fulfillment Shipping Inventory Management Location 306

Retail TouchPoints

JUNE 19, 2023

There’s a high likelihood that, as an American shopper, you’ve been at a store, seen an item completely unrelated to the purpose of your shopping trip, and suddenly — you have to have it. Prime members impulse purchase 30% more at department stores than non-Prime members, our study showed.

Inventory Management 276

Inventory Management Department Stores Consumer Shopping 276

Retail TouchPoints

NOVEMBER 18, 2021

Holiday shopping season is upon us. Last year, COVID-19 lockdowns that restricted shopping at brick-and-mortar stores sent shoppers online. Caching is often the easiest way for online retailers to deliver instant shopping experiences with minimal resources and overhead.

Supply Chain Management 264

Supply Chain Management Fulfillment Shipping Consumer 264

Retail TouchPoints

DECEMBER 12, 2023

In addition to this timing variation, over 60% of shoppers plan to do their browsing online, yet 85% expect to buy at least one product in a store. Add it all up and it’s clear that the timing duration, and location of holiday shopping is not like the old days. Barach guides development and customer deployment of antuit.ai

Markdowns 278

Markdowns Retailing Pricing Promotions Fulfillment 278

Retail TouchPoints

FEBRUARY 21, 2023

Connectivity is critical to driving in-store traffic, providing a seamless shopping experience, fostering a robust brand connection and creating lasting memories. In short, the wow factor for the store depends heavily on the store’s network connection. You get the drift. Tractor Supply Co.

Sporting Goods 264

Sporting Goods Payment Services Point of Sale Shrinkage 264

Retail Pro

NOVEMBER 24, 2021

The struggle is real for customers hoping to take some of the legwork out of shopping by researching products online before heading to a store – only to make the drive and discover the product they decided on isn’t available, … Continue reading → The post 6 Ways to connect your physical and digital store operations for better omnichannel (..)

Store Operations 76

Store Operations Shopping Inventory Management Returns 76

Retail TouchPoints

MAY 11, 2023

As consumers gain exposure to technologies like AR and VR, they’re going to expect a more enhanced shopping experience. In the near future, that may look like kiosks where consumers don a headset to check out and purchase products, allowing them to leave the store with these items or have them delivered to their homes.

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Kiosk Consumer Inventory Management Customer Experience 267

Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

JULY 28, 2020

Consumers have had their options severely limited — and the idea of returning to typical social behavior like retail shopping is now fraught with risk. There are dozens of things you can do that make things exciting without making the shopping experience unsafe or introducing risks.

Fulfillment 256

Fulfillment Inventory Management Payment Services Consumer 256

RETAIL MANAGEMENT SOFTWARE

JULY 29, 2024

Many retailers see a 4x return on their initial investment within a few months, thanks to broad applications spanning store operations, supply chain, e-commerce, and vendor relationships. Improves online inventory accuracy: Automation speeds up online order fulfillment with digital pick paths.

Inventory Management 111

Inventory Management Shrinkage Promotions Store Operations 111

I Vend

AUGUST 13, 2023

They put customer requirements at the heart of store operations – whether that’s merchandise, functionality online store functionality, omnichannel retail transactions, returns policy, payment options, in-store service, or tailored loyalty programs. What are ‘frictionless’ processes?

Payment Services 98

Payment Services Point of Sale Inventory Management Supply Chain Management 98

Clover - Retail

OCTOBER 10, 2024

Streamline holiday sales: delegate and automate Preparing your business for holiday shopping demands means you’ll have to juggle extra tasks on top of the expected workload. To avoid burnout, try proactively managing your stress and energy. Clover makes setting up and managing a gift card program quick and easy.

Merchant Services 110

Merchant Services Promotions Inventory Management Payment Services 110

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. Here are three examples of retailers already doing it today.

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Point of Sale Promotions Inventory Management Grocer 287

Retail Focus

FEBRUARY 12, 2024

These connected devices can collect and analyze data in real time, offering insights into customer behavior and store operations. This can lead to personalized shopping experiences, with AI analyzing a customer’s shopping history to offer tailored recommendations through digital displays as they browse the store.

Store Operations 100

Store Operations Kiosk Inventory Management Boutique 100

I Vend

DECEMBER 10, 2023

Here we take a look at how retail technology can help to streamline the top 10 key retail processes, and how a unified retail POS pulls them all together into a single, highly optimized retail operations platform. Inventory management – ‘the right goods, in the right place, at the right time’ sums up the core of retail.

Shrinkage 94

Shrinkage Inventory Management Store Layout Checkout 94

Independent Retailer

JULY 29, 2022

RFID is rapidly gaining implementation within the retail sector and is a key technology applied to aid business operations by improving inventory management and stock visibility as the foundation of adoption. The most common area in-store that retailers focus on to improve customer engagement is at the Point of Sale (POS).

Customer Experience 98

Customer Experience Shrinkage Checkout Inventory Management 98

Retail Gazette

SEPTEMBER 29, 2023

Retailers would benefit from more technology to help improve inventory management processes, labour scheduling, and general store operations, and artificial intelligence (AI) could be deployed for each of those needs, as well as being used for trend spotting that can aid wider business planning.

Inventory Management 109

Inventory Management Management Store Operations Consumer 109

Wiser

OCTOBER 10, 2024

While Buy Online, Pick Up In-Store (BOPIS) has been around for some time, it has seen significant growth in recent years due to shifting consumer behaviors and the increased demand for omnichannel experiences. It’s become increasingly popular, especially after the surge in demand for flexible shopping options during the pandemic.

Inventory Management 78

Inventory Management Management Consumer Promotions 78

I Vend

SEPTEMBER 14, 2023

Optimising store operations – When it comes to store operations, one of the things that all successful retailers have in common is optimised processes and efficiency. So what are the other five competitive strategies that successful retailers deploy to ensure they come out on top – and stay there?

Payment Services 105

Payment Services Supply Chain Management Store Operations Point of Sale 105