Remove Inventory Management Remove Returns Remove Shipping
article thumbnail

How Hot Topic and Lamps Plus Mastered Inventory Management and More

Retail TouchPoints

Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels. It manages our BOPIS component. We also have a heavy ship-from-store side, and it also drives our curbside pickup component.

article thumbnail

Rethinking Returns: Innovative Strategies for Retailers to Drive Growth in 2024

Retail TouchPoints

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 billion in 2023, a significant 20% to 30% of online purchases end up being returned. Speed-to-restock is key in the returns cycle.

Returns 278
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Black Friday 2024: Why automation is critical for Australian retailers

Inside Retail

Building a future-proof tech stack To survive and thrive during Black Friday, retailers must invest in tech solutions that integrate seamlessly with their current systems – inventory management, CRMs, and shipping tools. Optimising shipping with automation Shipping logistics are a make-or-break factor during Black Friday.

article thumbnail

GoBolt Helps Retailers Optimize Last Mile and Inventory

Retail TouchPoints

The solution aims to give retailers the ability to monitor orders in real time across all stages of the fulfillment process, with the goal of making it easy for customer support teams to answer shopper questions about shipment progress and the status of their returns.

article thumbnail

Shopify to Acquire Deliverr in $2.1B Deal to Fortify Fulfillment Offerings

Retail TouchPoints

The goal is to provide a turnkey end-to-end solution for independent brands through localized fulfillment and enhanced last-mile options, regardless of whether or not they use the Shopify platform.

article thumbnail

6 Logistics Metrics that Determine a Brand’s Holiday Success or Struggle 

Retail TouchPoints

To succeed in the holiday peak season and ensure seamless fulfillment, deliveries, and returns, it’s essential for these partners to monitor key metrics, analyze operational data and maintain communication. 4: Return rates. Returns are an inevitable part of retail. Consider the following six metrics as North Star indicators.

article thumbnail

A Retailer’s Guide to Preparing Your Warehouse for Ecommerce Success

Retail TouchPoints

Good warehousekeeping leads to better customer service through improved inventory management, faster receiving, put-away, picking and shipping times, savings in labor costs and reducing expensive errors. New Solutions for Ecommerce Fulfillment (and Returns). As you might imagine, this is incredibly time consuming.