Retail TouchPoints

JANUARY 13, 2023

As expected, promotions played a major role in setting the pace of the latter half of the season, with an average discount rate of 21% in 2022 compared to 19% in 2021, according to Salesforce. Promotions hit their peak during Cyber Week, when the average discount jumped to 30% in the U.S. By comparison, electronics saw a 1.4X

Promotions 295

Promotions Sporting Goods Jewelry Inventory Management 295

Retail Focus

MARCH 13, 2025

Shopping experiences in stores are no longer limited to simply browsing and buying products; they are becoming immersive, data-driven experiences that seamlessly merge the physical and digital realms. Walmart and other big-box retailers are investing in this technology to create a seamless shopping experience.

Payment Services 147

Payment Services Checkout Inventory Management Kiosk 147

Retail Focus

FEBRUARY 4, 2025

For example, when you shop online at Amazon or ASOS, you’ll notice that the recommendations are specific to your browsing and buying behaviour. This helps retailers optimise inventory levels, staffing, and promotions for smoother operations and waste reduction. This improves productivity and reduces costs.

Inventory Management 162

Inventory Management Markdowns Checkout Customer Experience 162

Retail TouchPoints

MAY 21, 2024

It encompasses a wide array of data types, from customer WiFi usage patterns and device interactions within the store to transactional data and online shopping behaviors. The optimization can improve customer service, reduce wait times and enhance the shopping experience.

Inventory Management 264

Inventory Management Payment Services Store Layout Promotions 264

Retail TouchPoints

MAY 30, 2023

In 2022, a National Retail Federation/Prosper Insights and Analytics survey indicated that 56% of consumers had started their BTS shopping by early July, with 81% planning to shop sales the week of July 11. Want to Expand Back-to-School Shopping Baskets? Promoting early and often is a major theme for BTS,” said Ellin.

Shopping 294

Shopping Consumer Planning Inventory Management 294

Retail Focus

FEBRUARY 6, 2025

When retailers meet these demands, they reap the rewards of loyalty, word-of-mouth promotion, and repeat purchases. Consolidating loyalty data also grants a deeper insight into customer behaviour, enabling targeted promotions and tailored product suggestions.

Payment Services 147

Payment Services Returns Technical Support Promotions 147

Inside Retail

JANUARY 3, 2023

From smart shopping carts and intelligent buying assistants, to dynamic pricing algorithms and inventory tracking systems, retailers will have access to a wealth of powerful tools that enhance their ability to meet customers’ needs and respond quickly to changes in the market. . Payment systems evolution.

Payment Services 290

Payment Services Shopping Checkout Kiosk 290

Retail TouchPoints

APRIL 1, 2025

Filling a grocery cart is perhaps the one retail experience we all share on a regular basis, more than shopping for clothes, tools or any other retail category. Why is marrying up the in-store and online grocery shopping experience the next big thing in grocery? grocers are valued at $8.5 boasting 365 locations. Here in the U.S.,

Grocer 147

Grocer Checkout Point of Sale Advertising 147

Independent Retailer

DECEMBER 23, 2022

This is why inventory management is key, especially as retailers look to deal with unsold merchandise after the holidays. “Seemingly overnight, shortages are flipping to inventory surpluses in certain categories. . Offer Promotions & Product Markdowns. Donate Excess Inventory. Liquidate Excess Inventory.

Inventory Management 98

Inventory Management Wholesale Management Markdowns 98

Retail TouchPoints

FEBRUARY 20, 2025

Since its 2012 debut, Instacart has made significant progress in convincing Americans that grocery shopping can be done online. Act Two is digitizing the in-store experience with services like Caper [smart carts] and FoodStorm [order management]. Instacart executives celebrate the company’s IPO on Sept. Image courtesy Instacart.)

Grocer 191

Grocer Shopping Consumer Management 191

Retail TouchPoints

AUGUST 5, 2024

In 2021 the retailer opened its first store outside the Northeast and now operates 13 stores in Florida, and in 2022 The Paper Store opened its first Signature Store, featuring a 12,000-square-foot footprint — double its previous stores’ average size — and new ways for customers to shop.

Inventory Management 264

Inventory Management Point of Sale Promotions Jewelry 264

Wiser

OCTOBER 29, 2024

It’s no surprise that 63.88% of shoppers expect pricing and promotions to be consistent across online and in-store channels. Consumers often plan their shopping journeys around what’s in stock, and inaccurate inventory information can quickly lead them to turn to competitors.

Management 78

Management Inventory Management Consumer Promotions 78

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

Enhanced Inventory Management Effective inventory management is vital for retail success. A centralized database provides retailers with a comprehensive view of stock levels across all stores, warehouses, and online platforms, allowing them to make informed decisions regarding inventory replenishment and distribution.

Inventory Management 111

Inventory Management Location Management Supply Chain Management 111

Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. Oftentimes, these hinge on the synergy between a brand and its third-party logistics (3PL) provider. 1: Demand forecasting. 2: Order cycle time.

Fulfillment 310

Fulfillment Returns Shipping Promotions 310

RETAIL MANAGEMENT SOFTWARE

MARCH 20, 2025

If you’re a retail business owner managing multiple retail stores, keeping your eye on the prize might be challenging. Understanding how your shops perform in terms of inventory and ROI is essential to the success of any multi-store operation. The post How Do You Manage Multiple Retail Stores?

Management 101

Management Payment Services Inventory Management Store Operations 101

Retail Focus

MARCH 25, 2025

Many costs are avoided by digital shops, including multiple locations, large staff teams, and high utility bills. Discount Retailers and the Appeal of Value Shopping Dollar stores and discount chains expand as inflation rises. This structure enables online businesses to maintain competitive pricing even as inflation squeezes margins.

Consumer 130

Consumer Drop-Shipping Shipping Store Layout 130

Retail TouchPoints

MARCH 29, 2021

Continually mining and employing data is essential if retailers — and their brand partners — are going to meet shoppers’ expectations of seamless, omnichannel shopping experiences. And it’s by meeting those expectations that brands and retailers will create measurable ROI, drive sales and generate loyalty. Tomorrow?

Advertising 299

Advertising Inventory Management Promotions Marketing 299

Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

DECEMBER 12, 2023

Add it all up and it’s clear that the timing duration, and location of holiday shopping is not like the old days. In this kind of shopping environment, how should retailers align their promotions and markdowns for the greatest impact? And don’t forget the shopper looking for that end-of-season deal.

Markdowns 278

Markdowns Retailing Pricing Promotions Fulfillment 278

Independent Retailer

NOVEMBER 15, 2024

Management is aimed not only at increasing sales, but also at building customer loyalty and reducing costs. Also: 3 Strategies to Help Grow Your Business Importance of Retail Management Effective retail management can be your competitive advantage. What is the objective of retail management?

Management 105

Management Wholesale Visual Merchandising Promotions 105

Inside Retail

SEPTEMBER 3, 2024

Retailers are integrating AI with bricks-and-mortar shops and online platforms to give the shopping experience a remarkable transformation, enhancing both customer satisfaction and operational efficiency. Inventory management Predictive analytics: This helps optimise your stock levels, preventing overstocking and stockouts.

Loss Prevention 245

Loss Prevention Checkout Shrinkage Supply Chain Management 245

Retail TouchPoints

DECEMBER 13, 2024

The retail industry in particular has largely embraced these 2D barcodes to elevate shopping experiences, using the technology to access everything from contactless payments and product content to price comparisons and personalized promotions. QR can also streamline inventory management and supply chain operations.

Payment Services 263

Payment Services Customer Experience Inventory Management Promotions 263

Retail TouchPoints

OCTOBER 14, 2021

For example, in Q2 of 2020, Target announced that they had 10 million new customers, and what I thought to myself wasn’t, ‘That’s amazing for Target,’ it was, ‘That’s 10 million people that didn’t shop with somebody else.’. There’s another advantage to earlier-than-usual holiday promotions.

Marketing 299

Marketing Promotions Consumer Customer Experience 299

Retail TouchPoints

NOVEMBER 17, 2023

In manufacturing, product substitution can be a valuable tool for optimizing inventory management. They also offer discounts, promotions, free shipping and other value-added services for substitute products to make them more appealing.

Customer Experience 264

Customer Experience Inventory Management Fulfillment Inventory Turnover 264

Retail TouchPoints

JANUARY 20, 2022

The first Amazon Style store is set to open later this year at The Americana at Brand shopping mall in Los Angeles. “We We obsessed over designing a shopping experience focused on helping customers find great looks, and it led us to create Amazon Style,” said a company blog announcing the new store format.

Payment Services 263

Payment Services Apparel Inventory Management Department Stores 263

Retail TouchPoints

JULY 17, 2023

Inventory management. With innovative inventory tools, retailers can always be sure the necessary goods are in stock in a particular store. Adopting advanced technology in retail stores makes the shopping experience more engaging. Exceptional customer experience. Self-checkout.

Payment Services 246

Payment Services Checkout Inventory Management Customer Experience 246

Retail TouchPoints

MARCH 31, 2021

Online is now the preferred method of shopping. This article examines how application programming interfaces (APIs) and customer identity and access management (CIAM) technologies are assisting retailers in building a more engaging, efficient and profitable future with their online presence. They say you can never go back.

Consumer 317

Consumer Inventory Management Management Boutique 317

Retail TouchPoints

MAY 17, 2024

Despite a successful holiday shopping season, retailers face numerous hurdles in the year ahead. For example, loyal individuals who don’t have a high return rate can be rewarded with discounts and promotions to encourage them to continue on this path. Inventory optimization. According to the NRF, U.S.

Returns 278

Returns Fulfillment Inventory Management Apparel 278

Retail TouchPoints

JUNE 26, 2023

A number of major retailers have had some form of adoption because of its ability to materially improve inventory management, but it hasn’t offered the same benefit to the customer experience. For example, a customer can scan a 2D barcode on a package of pasta sauce and instantly view ingredients, allergens, recipes and promotions.

Merchant Services 279

Merchant Services Inventory Management Grocer Customer Experience 279

Retail Customer Experience

OCTOBER 2, 2023

The technology displayed at groceryshop covered many aspects of grocery retailing — from omnichannel integration to in-store promotions to inventory management to visual merchandising to supply chain management — much including self service applications.

Supply Chain Management 110

Supply Chain Management Visual Merchandising Inventory Management Shopping 110

Retail TouchPoints

AUGUST 17, 2021

Online retailers are using AI to create intent-based promotions. When connected to a payment device such as a credit card, this can enable consumers to load merchandise directly into shopping bags in their cart, and bring it out to their car without waiting in line. Practical Benefits of AI in Grocery.

Checkout 306

Checkout Payment Services Customer Experience Inventory Management 306

Retail TouchPoints

MARCH 15, 2024

Many companies can track their own digital shelf data, allowing them to align products across platforms, perform A/B testing and improve inventory management. The fact that you can adapt your digital display very quickly as compared to physical inventory management allows businesses to benefit from multiple types of external data.

Inventory Management 264

Inventory Management Telecommunications Location Marketing 264

Inside Retail

AUGUST 10, 2022

With marketplaces serving as “digital malls”, shopping inspiration coming from social media content and curated experiences in high demand, brands are trying to succeed on several fronts at once. . Building a winning strategy through product catalogue selection, pricing, inventory management and great customer service.

Advertising 246

Advertising Fulfillment Shipping Inventory Management 246

Retail TouchPoints

SEPTEMBER 7, 2022

Retailers providing a one-stop shop with omnichannel options will inevitably capture more engagement. Added to that, even on a single device and rate plan sale, the retailer might be tracking upwards of five different subsidy types, depending on promotions at that time. Keeping inventory management separate.

Kiosk 264

Kiosk Inventory Management Management Accounting 264

Retail TouchPoints

MAY 9, 2023

With AI, retailers can easily generate full-sentence product descriptions when they are creating items in their inventory. A fashion retailer, for example, will want to quickly list its new season’s assortment on its digital channels in order to market and promote these products to customers. What’s Next?

Payment Services 289

Payment Services Inventory Management Marketing Checkout 289

Inside Retail

SEPTEMBER 4, 2023

It is the silent but essential identifier of products that have revolutionised how we shop, sell, and transport goods. The barcode was initially developed to improve the checkout experience and inventory management in the grocery sector and it is now used in almost every industry and sector.

Checkout 246

Checkout Inventory Management Promotions Point of Sale 246

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 278

Store Operations Shipping Fulfillment Store Layout 278