Remove Inventory Management Remove Payment Services Remove Planning
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The Importance of Omnichannel Customer Service in Modern Retail

Retail Focus

Achieving this level of integration demands meticulous planning, strong infrastructure, and expert technical support to ensure each component operates harmoniously. Meeting Evolving Customer Expectations Todays consumers expect personalised service no matter where they shoponline, via an app, or in-store.

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Mastering Retail Digital Transformation: Key Elements, Benefits, Challenges, and Strategies

RETAIL MANAGEMENT SOFTWARE

Retail digital transformation is the process of leveraging technology to fundamentally change the way a retail business operates. It involves integrating digital tools and processes across all aspects of the business, from product development and marketing to sales and customer service.

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Laying the Operational Foundation for Autonomous Stores

Retail TouchPoints

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. Grocery retail is rooted in a traditional brick-and-mortar business model, with many longstanding and comprehensive internal processes.

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How Do You Manage Multiple Retail Stores?

RETAIL MANAGEMENT SOFTWARE

Understanding how your shops perform in terms of inventory and ROI is essential to the success of any multi-store operation. What if we told you that you could successfully manage all of your stores’ inventory and ROI with one intuitive inventory management system?

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Small business finance: Five tips for managing cash flow effectively

Inside Retail

We get that running a business is a constant juggle, and managing cash flow can be tricky. For many Aussie small and medium business owners, the ideal scenario paying suppliers as late as possible while receiving immediate payment from customers simply isnt realistic. Now, with the basics covered,lets look at some actionable tips: 1.

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Retailers Need to be Smarter with Their Smart Store Implementations

Retail TouchPoints

One retailer has recently come under scrutiny for its automated payment technologies across storefronts, leading experts and consumers to question just how intelligent their smart stores are. And from an enterprise perspective, smart stores have the potential to improve customer loyalty, enhance operations and increase revenue.

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How Retailers can Combat the Rising Threat of Theft

Retail TouchPoints

As the tactics behind these crimes become increasingly sophisticated, and customer expectations for in-store experiences are higher than ever, retailers are finding it more difficult to protect their assets while maintaining great service. While they solve one issue, they create a few more when it comes to theft. Set safe web browsing rules.