Retail TouchPoints

AUGUST 4, 2023

This, combined with workforce shortages, has caused airports to move more toward automation, with self-service check-in kiosks, baggage drops and mini stores. The growing exposure of travelers to self-service options has led to consumers preferring them as they are much more convenient than previous models.

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Payment Services Kiosk Marketing Inventory Management 219

Retail TouchPoints

OCTOBER 23, 2024

RFID uses electromagnetic fields to automatically identify and track tags attached to objects, offering retailers precise control over inventory and enabling real-time data analytics to enhance operational efficiency. This method allows for the automatic billing of items taken off shelves without a traditional checkout process.

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Consumer Payment Services Inventory Management Checkout 216

Retail TouchPoints

JUNE 3, 2024

Dollar General has “prioritized increasing the employee presence at the front end of our stores to provide a friendly, welcome and elevated level of engagement to our customers, while also facilitating a positive checkout experience,” he noted. “We

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Checkout Payment Services Inventory Management ATS 258

Retail TouchPoints

JULY 5, 2024

The Impact of Technical Disruptions on Retail A vivid illustration of the vulnerability of retail operations to technical disruptions occurred recently in the UK. Greggs, the nation’s largest chain of bakeries, experienced a significant payment system failure that impacted over 2,450 stores nationwide.

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Payment Services Customer Experience Inventory Management Consumer 235

Retail TouchPoints

SEPTEMBER 18, 2023

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon , is celebrating his 10th anniversary with the company this year, and so he kicked off the fourth annual Amazon Accelerate conference for sellers by comparing the differences between the ecommerce platform today and 10 years ago.

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Payment Services Shipping Fulfillment Finance 311

Retail TouchPoints

NOVEMBER 20, 2023

As the tactics behind these crimes become increasingly sophisticated, and customer expectations for in-store experiences are higher than ever, retailers are finding it more difficult to protect their assets while maintaining great service. While they solve one issue, they create a few more when it comes to theft. Set safe web browsing rules.

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Payment Services Sporting Goods Inventory Management Loss Prevention 306

Retail Focus

JANUARY 12, 2023

However, to do that, the system needs to be operable 24/7 throughout the entire year. The ultimate benefits that come with all of that include: reduced operating costs, fewer operator errors, increased sales, . Deciding Which Processes to Automate. The old-fashioned way of doing that was always to have staff available.

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Payment Services Inventory Management Returns Checkout 130

Retail Focus

SEPTEMBER 5, 2024

From the use of chatbots to direct customers to the correct department while shopping on their mobile device or computer, through to sophisticated inventory management that helps retailers operate easier, the potential for AI in retail is far-reaching.

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Payment Services Checkout Inventory Management Store Layout 162

Retail TouchPoints

JANUARY 12, 2022

decrease from 2019 primarily driven by the decrease in single-site operators. Focus on service. Outperforming your competitors in customer service is an effective way to gain new customers and retain their loyalty. Contactless payment options are yet another big opportunity.

Payment Services 224

Payment Services Wholesale Inventory Management Consumer 224

Small Biz Trends

DECEMBER 6, 2022

A point-of-sale system is one of the best tools for small businesses looking to accept payments. Point-of-sale systems enable business owners to be more agile with their payment processing and forego using the cash drawer. A point of sale (POS) system is used to accept payments, like a cash register. Brilliant POS.

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Point of Sale Payment Services Merchant Services Inventory Management 115

Retail TouchPoints

JULY 26, 2021

A tech stack is the ecosystem of hardware and software platforms needed to manage the DTC order fulfillment process from end to end. Their operations are optimized for accuracy and efficiency in the picking and packing process, and they’ve got small parcel logistics down to a science to help save on shipping.

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Wholesale Payment Services Fulfillment Returns 268

Retail TouchPoints

MAY 21, 2024

In this dynamic environment, making informed, data-driven decisions has become a cornerstone of competitive advantage and operational success. By analyzing data derived from network traffic, retailers can unlock profound insights into customer behavior, store performance and inventory efficiency.

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Inventory Management Payment Services Store Layout Promotions 227

Retail TouchPoints

SEPTEMBER 13, 2024

One retailer has recently come under scrutiny for its automated payment technologies across storefronts, leading experts and consumers to question just how intelligent their smart stores are. And from an enterprise perspective, smart stores have the potential to improve customer loyalty, enhance operations and increase revenue.

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Payment Services Checkout Inventory Management Kiosk 231

Retail TouchPoints

JULY 17, 2023

The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. IoT solutions enable retail stores to monitor and manage their equipment, including HVAC systems and refrigerators. Inventory management.

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Payment Services Checkout Inventory Management Customer Experience 223

Retail TouchPoints

DECEMBER 13, 2024

The retail industry in particular has largely embraced these 2D barcodes to elevate shopping experiences, using the technology to access everything from contactless payments and product content to price comparisons and personalized promotions. QR can also streamline inventory management and supply chain operations.

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Payment Services Customer Experience Inventory Management Promotions 217

Retail TouchPoints

OCTOBER 22, 2021

6-Step Process to Build an Ecommerce Website from Scratch. The process of building an online store goes beyond just understanding the market you are about to enter. The process of developing an ecommerce website from scratch consists of the following steps: 1. Follow 3 key design principles. Buy premium web hosting.

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Payment Services Inventory Management Promotions Checkout 229

Inside Retail

SEPTEMBER 27, 2022

One of the reasons that could be, according to George Bland, commercial partnerships manager Apac at [payments gateway] Klarna, is that customers tend to go to different channels for different things. . For us, it’s about figuring out what the consumer is looking for.

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Payment Services Fulfillment Advertising Inventory Management 320

Inside Retail

OCTOBER 26, 2023

Lightspeed is a single platform for point-of-sale, payment processing, inventory management and reporting which also includes tools for e-commerce and marketing. The report showed that customers expect both greater convenience and additional services from shopping in-store rather than online.

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Shopping Payment Services Dead-Stock Kiosk 246

Retail TouchPoints

NOVEMBER 22, 2022

The space will allow the retailer to stage inventory, satisfy merchandise pickup and delivery and fulfill store-based and ecommerce orders. At the time of the filing, Gindi said that the retailer was unable to recover from COVID-19 challenges due to insurers denying payment for approximately $175 million in losses. ”

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Fulfillment Payment Services Inventory Management Department Stores 235

Inside Retail

MARCH 17, 2022

Unified commerce is the new holy grail for retailers, promising previously unheard-of levels of customer insights and control over all elements of sales and inventory management. it operates in silos and unconnected platforms. A question I’m often asked is how unified commerce is any different from omnichannel commerce.

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Checkout Drop-Shipping Payment Services Inventory Management 246

Retail TouchPoints

JULY 12, 2023

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. Innovations have slowed since then, but edge computing will usher in a new wave of personalization and self-service for modern shoppers.

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Payment Services Inventory Management Checkout Loss Prevention 206

Retail Focus

SEPTEMBER 17, 2024

In the fast-paced world of retail, staying competitive means more than just offering great products—it’s about maintaining efficient operations, providing excellent customer service, and leveraging the right technology. Streamlining Operations with Efficient Systems In retail, efficiency is key.

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Payment Services Inventory Management Customer Experience Management 130

Retail TouchPoints

JANUARY 6, 2023

Additionally, one-third of consumer respondents are concerned about making upcoming payments. Consumers are a little more cautious,” said Steve Rogers, Managing Director at Deloitte in an interview with Retail TouchPoints. “ Even if you’re buying a Mercedes G-Wagen, you still want to get it at a good price,” he said.

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Payment Services Promotions Consumer Inventory Management 315

Retail TouchPoints

MAY 9, 2023

Recent AI advancements have the power to reshape the way the industry operates. Retailers embracing Generative AI can stay ahead of the curve and compete in this ever-changing competitive landscape — enabling them to lead with a customer-first approach while operating with more efficiency. Providing 24/7 customer service.

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Payment Services Inventory Management Marketing Checkout 246

Retail TouchPoints

AUGUST 11, 2020

The parent company operates nearly 14,500 convenience stores worldwide. In the retrofitted stores, Standard Cognition will integrate its technology with existing Circle K systems and work with the retailer’s current store layout, fixtures and lighting, as well as existing inventory management and replenishment processes.

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Checkout Payment Services Store Layout Kiosk 198

Retail Focus

MAY 1, 2024

They often come with user-friendly interfaces, secure payment options, and the ability to track your orders in real time. Cashless Payments and Digital Wallets Cashless payments and digital wallets have revolutionized the checkout process.

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Payment Services Shopping Inventory Management Checkout 130

Retail TouchPoints

APRIL 26, 2022

Rapid delivery services are changing the convenience store landscape by adding even more options for hungry shoppers to stock up on what they need on their own schedules. Foxtrot is taking its own approach to the rapid delivery market by embracing a fully omnichannel operation.

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Payment Services Drop-Shipping Shipping Inventory Management 243

Retail TouchPoints

FEBRUARY 27, 2024

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

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Payment Services Wholesale Store Layout Inventory Management 236

Rain Pros

AUGUST 4, 2023

In the world of specialty retail, where passion and a deep understanding of niche products and services meet, the quest for providing an exceptional shopping experience for your unique clientele becomes the heart and soul of every decision you make. POS payment processing plays an important role in this customer experience.

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Payment Services Specialty Retailers Checkout Clienteling 52

Retail Focus

NOVEMBER 28, 2022

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . On the one hand, operational changes and on the other hand, changes linked to the user experience.

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Customer Experience Management Payment Services Clienteling 246

Retail TouchPoints

JANUARY 20, 2022

Other tech integrations that will enable a “seamless and elevated shopping experience” include new inventory management systems , new technology to support customer service and the Amazon One palm recognition payment system for fast checkout. There will be humans working the store too.

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Payment Services Apparel Inventory Management Department Stores 212

Star Miconics

APRIL 20, 2022

If you are a dispensary owner, you will undoubtedly consider starting a cannabis delivery service for your customers. Software that helps you create an online store, allows for online ordering, accounts for inventory management, and integrates with the proper point-of-sale (POS) hardware is a must-have to assist your delivery aims.

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Payment Services Point of Sale Inventory Management Management 98

Inside Retail

MAY 5, 2024

In essence, acting ‘glocal’ acknowledges the importance of building a strong global presence while simultaneously tailoring products, services, and marketing strategies that best resonate with the unique preferences and cultural nuances of local markets. Process standardisation Any expansion initiative is going to require scalable systems.

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Payment Services Inventory Management Marketing Customer Experience 147

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. 26-30, you’re automatically registered to listen to the entire series.

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Merchant Services Payment Services Promotions Location 232

Retail TouchPoints

FEBRUARY 10, 2021

Between the need for more expansive ecommerce functions, low-contact or no-contact shopping experiences, virtual communication between businesses and consumers and the digitization of functions like inventory and customer service, here are the top 10 technology trends pushing retail into the future faster than ever before. Geolocation.

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Payment Services Fulfillment Supply Chain Management Management 167

RETAIL MANAGEMENT SOFTWARE

DECEMBER 2, 2024

Retail digital transformation is the process of leveraging technology to fundamentally change the way a retail business operates. It involves integrating digital tools and processes across all aspects of the business, from product development and marketing to sales and customer service.

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Payment Services Inventory Management Management Customer Experience 86

Retail TouchPoints

FEBRUARY 21, 2023

Imagine you pick up all the things you need for your farm, and then they tell you that they currently cannot process credit cards. 5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Tractor Supply Co. , You get the drift.

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Sporting Goods Payment Services Shrinkage Point of Sale 224