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How Hot Topic and Lamps Plus Mastered Inventory Management and More

Retail TouchPoints

Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels. As a result, it’s vital for the retailer to have deep insights into what is available and where it is located. “We

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Simon Properties Brings More Delivery and Returns Capabilities to Tenants

Retail TouchPoints

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. “Simon’s commitment to shaping the future of retail aligns perfectly with our pursuit of technological innovation,” said Karin Cabili, Founder and CEO of Dropit in a statement.

Returns 263
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Rethinking Returns: Innovative Strategies for Retailers to Drive Growth in 2024

Retail TouchPoints

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 billion in 2023, a significant 20% to 30% of online purchases end up being returned. Speed-to-restock is key in the returns cycle.

Returns 278
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Retail Efficiency : The Power of a Mobile Inventory Management App

M19 Retail

Revolutionize Retail Efficiency: The Power of a Mobile Inventory Management App In today’s fast-paced retail world, staying ahead means managing your inventory with precision and speed. Streamlined Inventory Tracking Why waste time with manual processes? Ready to transform your operations?

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The Importance of Omnichannel Customer Service in Modern Retail

Retail Focus

Features like booking an in-store pickup online or returning online purchases in person are now viewed less as perks and more as baseline expectations. Cross-Channel Returns and Exchanges Returns and exchanges can be a significant sticking point, particularly when orders are made through one channel and returned through another.

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The Future of In-Store Tech: How Digital Innovation is Shaping Retail

Retail Focus

Artificial intelligence (AI) is transforming traditional brick-and-mortar locations into intelligent, adaptive environments that cater to customer preferences in real time. These technologies not only enhance convenience but also reduce returns by helping shoppers make more informed decisions.

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Five inventory strategies for retailers to win business this peak holiday season

Inside Retail

Research shows that a lousy customer experience will deter 76 per cent of customers from returning to shop on your platform. They trust your business to fulfil their purchases on time and in full – and for returns to be convenient. So, it is critical to optimise service and customer experience online.