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The Importance of Omnichannel Customer Service in Modern Retail

Retail Focus

Achieving this level of integration demands meticulous planning, strong infrastructure, and expert technical support to ensure each component operates harmoniously. Meeting Evolving Customer Expectations Todays consumers expect personalised service no matter where they shoponline, via an app, or in-store.

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The Future of In-Store Tech: How Digital Innovation is Shaping Retail

Retail Focus

Retailers are adopting advanced technologies to improve customer interactions, streamline operations, and stay competitive. Contactless and Frictionless Payments Long checkout lines have been a longstanding frustration for shoppers. To combat this, retailers are embracing contactless and frictionless payment solutions.

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Nike, Calvin Klein and Other Major Brands in Vietnam Enhance Order and Inventory Management

Retail TouchPoints

ACFC, a subsidiary of Imex Pan Pacific Group, manages and distributes a range of major international brands in Vietnam, including Nike, Levi’s, Gap, Tommy Hilfiger, Mango, Banana Republic, Calvin Klein, Dune London, Cotton On, French Connection, Mothercare and Tumi.

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How Hot Topic and Lamps Plus Mastered Inventory Management and More

Retail TouchPoints

They are at the cusp of all things digital, which drives us on everything, from payment options to search — and ultimately, from a merchandising platform standpoint. Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels.

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Retail Risk Management And Business Protection From Emerging Threats

Retail Minded

Thus, it highlights the urgent need for strong risk management strategies. To safeguard profits, protect customers, and maintain operational stability, retailers must proactively address these challenges with modern solutions. Learning about these threats is the first step in developing strong risk management strategies.

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#RICE24 Solution Spotlight: Retasmart Makes Omnichannel a Reality

Retail TouchPoints

Retasmart is designed to enable retailers to unify all channels and experiences in one solution, allowing them to solve challenges related to inventory management, customer engagement, payment options, reporting and analytics, and multichannel retailing — all from a single platform.

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How Do You Manage Multiple Retail Stores?

RETAIL MANAGEMENT SOFTWARE

Understanding how your shops perform in terms of inventory and ROI is essential to the success of any multi-store operation. What if we told you that you could successfully manage all of your stores’ inventory and ROI with one intuitive inventory management system?