article thumbnail

Overstock Teams with UPS to Tackle Home Furnishings Returns

Retail TouchPoints

These post-purchase performance metrics will help us evaluate the end-to-end shopping experience for our customers,” said Johnson. The new doorstep returns pilot comes as Overstock.com completes its transition into a furniture-only online retailer, after 18 months spent exiting all non-home categories.

article thumbnail

The Future of Shopping: What to Expect in 2032

Retail TouchPoints

Ecommerce, along with other digital channels, took center stage as new shopping habits formed and expectations drastically shifted. While we won’t be traveling in flying cars to our favorite stores anytime soon, we’re still on the fast track to a transformed shopping experience.

Shopping 341
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

IKEA trials “Home Experience of Tomorrow” concept store

Retail Focus

Called the “Home Experience of Tomorrow”, the transformation includes an innovative new design and incorporates new technology, new ways to shop, and a focus on emotional and empowering customer experiences. The essence of retail is to serve people. Open meeting places are designed to encourage interaction and community.

article thumbnail

IKEA Engages Home Renovators with New Quiz Experience on Pinterest

Retail TouchPoints

Created to help inspire consumers and bring the feeling of several destinations into various rooms of the home, the campaign launched May 19 and is a collaborative effort across Wavemaker, Ogilvy and Jebbit. Tapping into the platform’s 85 million+ audience of those searching for home inspiration and ways to shop, IKEA U.S.

article thumbnail

Vitamin Shoppe Parent Company to go Private Following Acquisition by Senior Management

Retail TouchPoints

Franchise Group owns and operates a number of “franchised and franchisable” businesses that include The Vitamin Shoppe as well as Pet Supplies Plus , Wag N’ Wash , American Freight , Badcock Home Furniture & More , Buddy’s Home Furnishings and Sylvan Learning.

article thumbnail

Holiday Sales Grew 4% to Top $994 Billion, Exceeding Expectations

Retail TouchPoints

While the shorter holiday shopping calendar likely influenced the continued trend of more online shopping, there was also a return to in-person shopping experiences and a focus on early buying, Kleinhenz added. Ecommerce, Home Furnishings Show Strong Growth Online and other non-store sales grew 8.6% 1 through Dec.

article thumbnail

Julian Charles Brings Luxury Home Furnishings to Norwich’s Castle Quarter

365 Retail

The retailer, known for its selection of quality bedding, curtains, and home décor, has opened a new 1,800 sq ft store. Julian Charles, with a history dating back to 1947, has established itself as a significant player in the home furnishing sector with over 70 outlets across the UK.