article thumbnail

Sensible gifting took centre stage as consumers embraced practicality this Christmas

Retail Focus

Fewer orders, bigger baskets Although total orders were down by 15% compared to 2023, the higher AOV demonstrated consumers willingness to spend more strategically and free shipping thresholds, loyalty programmes, and bundle offers encouraged shoppers to increase basket sizes.

Consumer 147
article thumbnail

A Generational Analysis of Today’s Home Improvement Customers

Retail TouchPoints

For brands and retailers, that translates to taking the time to explain the process for home improvement projects and providing content that dives into the details on major home furnishings purchases. They are 26% more likely to take on a DIY home improvement project due to the pandemic.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Address Labor Shortages by Creating Attractive Retail Career Paths

Retail TouchPoints

“I do think the nature of retail jobs will change, whether it’s [staffing] microfulfillment centers or just ship-from-store and BOPIS,” said David Ritter, Managing Director of the Alvarez & Marsal Consumer and Retail Group in an interview with Retail TouchPoints.

article thumbnail

The Future of Shopping: What to Expect in 2032

Retail TouchPoints

By 2032, digital will be the most important area of their business, and sectors that today have remained relatively untouched — motor vehicles and parts, convenience stores, furniture/home furnishing stores, building material, and more — will have reinvented their digital posture and orientation.

Shopping 358
article thumbnail

Ikea seals three-year contract with Australia Post to deliver small parcels

Inside Retail

This financial year, Ikea has fulfilled more than 500,000 parcel orders online, shipped from its 10 stores in six states and territories across the country. Partnering with Australia’s largest delivery provider allows us to greatly enhance our accessibility for our customers in this way.”

article thumbnail

How Cloth & Company Saved Time and Money With its 3D Virtual Showroom Collaboration

Retail TouchPoints

Home furnishing brand Cloth & Company is working with 3D asset creation and management provider All3D to help even small retailers and designers overcome this challenge through the creation of virtual showrooms using 3D rendering software.

article thumbnail

World-first Ikea Close to You concept opens in Hong Kong

Inside Retail

Home furnishing giant Ikea has launched the world’s first Ikea Close to You concept store inside the Market Place grocer in Hong Kong’s Discovery Bay.