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Sensible gifting took centre stage as consumers embraced practicality this Christmas

Retail Focus

Sector highlights: practicality tops the list The 2024 Boxing Day sales also saw impressive growth in categories tied to utility and everyday improvements: DIY sector revenue surged by 173% YOY driven by an increase in home improvement gifts such as tools and supplies.

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Valentine’s Day 2025 trends: Consumers shift from traditional lingerie to practical and creative gifting

A1 Retail

According to data from eCommerce provider Visualsoft , shoppers are moving away from conventional romantic gifting and prioritising DIY, home furnishings, and personalised presents over impulse purchases. Retailers need to embrace this shift and offer more customisable, experience-driven products to meet evolving customer expectations.”

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How (and Why) Ikea Embraced Trauma-Informed Design in Crafting Housing for the Homeless

Retail TouchPoints

Ikea has turned its empathy into action by helping drive the construction of a Small Home in San Antonio’s Towne Twin Village that is grounded in trauma-informed design and now serves as the residence for a formerly homeless person. It’s a philosophy that supports healing, reduces the risk of re-traumatization and promotes overall wellbeing.

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A Generational Analysis of Today’s Home Improvement Customers

Retail TouchPoints

For brands and retailers, that translates to taking the time to explain the process for home improvement projects and providing content that dives into the details on major home furnishings purchases. Our data indicates consumers plan to continue their home furnishings and home improvement purchases well into the future.

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Macy’s Names Permanent CFO

Retail TouchPoints

Williams, who joined Macy’s in 2004, will play a key role in identifying, developing and promoting scalable and sustainable policies, and corporate best practices to address systemic racism and social injustice.

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City Furniture Overhauls Ecommerce Approach to Create Highly Customized Shopper Journeys

Retail TouchPoints

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

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The Future of Shopping: What to Expect in 2032

Retail TouchPoints

By 2032, digital will be the most important area of their business, and sectors that today have remained relatively untouched — motor vehicles and parts, convenience stores, furniture/home furnishing stores, building material, and more — will have reinvented their digital posture and orientation.

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