Retail TouchPoints

JULY 29, 2020

Burton’s business has changed over the years, from almost exclusively wholesale to a 75%/25% mix of wholesale and DTC, but its systems hadn’t changed with it, explained Josee Larocque, Burton’s SVP of DTC and Digital Transformation in an interview with Retail TouchPoints. It’s really a holistic approach,” she said. “We

Planning 317

Planning Wholesale Customer Experience Store Operations 317

Retail TouchPoints

SEPTEMBER 22, 2023

Retailers increasingly strike balances between direct-to-consumer ecommerce and omnichannel strategies to keep products in stores and in front of consumers. They invest in new storefronts and build strong wholesale relationships. Improve inventory placement and throughput with a unified technology platform. Reduce cost.

Shipping 264

Shipping Wholesale Fulfillment Consumer 264

Retail TouchPoints

DECEMBER 8, 2022

The true innovation in the NA space is creating a sense of familiarity for the consumer, like going to their local wine and liquor store. Store-Based Fulfillment Keeps Costs in Check. That’s why the stores “act as fulfillment centers, which is really important to get products out to customers quickly,” he said.

Fulfillment 278

Fulfillment Marketing Customer Experience Consumer 278

Retail TouchPoints

JANUARY 10, 2023

In December 2022, Staples joined a growing list of brick-and-mortar retailers accepting Amazon returns in their stores, including Kohl’s, Rite Aid, UPS Stores and more than 500 Whole Foods locations.

Returns 278

Returns Drop-Shipping Wholesale Shipping 278

Retail TouchPoints

SEPTEMBER 8, 2023

Kroger and Albertsons will sell 413 stores across 17 states and the District of Columbia, along with eight distribution centers, two offices and five private label brands, to C&S Wholesale Grocers for approximately $1.9 billion in cash.

Planning 277

Planning Grocer Wholesale Payment Services 277

Retail TouchPoints

MARCH 28, 2023

One is via bulk resellers that don’t want to get involved in brick-and-mortar retail; they’ll offer multiple pairs to us for whatever we agree it’s worth at wholesale. Another way is in-store purchasing. Retail TouchPoints (RTP): How does Impossible Kicks differentiate its customer experience from other retailers’?

Customer Experience 276

Customer Experience Fulfillment Fashion Wholesale 276

Retail TouchPoints

NOVEMBER 3, 2020

Retailers that buy a bit more selectively can put less product in the store, and hold back more for direct-to-consumer (DTC) fulfillment. RTP: Even with a longer holiday season, we keep hearing about the potential for delayed deliveries and fulfillment challenges. Keith Jelinek. What can the retailer learn from and improve?

Drop-Shipping 200

Drop-Shipping Merchant Services Fulfillment Shipping 200

Retail TouchPoints

JULY 17, 2023

The brand has since appeared on Shark Tank and grown to offer a range of 170 shirts, pants and other products available through both DTC and wholesale channels — and in the process, it outgrew its pure-play ecommerce roots. “We We both understood the mission of the brand, the mission of the store and the design and aesthetic of it.

Location 237

Location Visual Merchandising Store Operations Wholesale 237

Retail TouchPoints

NOVEMBER 4, 2022

DoorDash has been expanding its reach in the delivery space over the past two years, striking deals with some of the country’s largest retailers: In March 2021, Rite Aid partnered with DoorDash for same-day delivery across 2,100 stores; Dollar General began using DoorDash for same-day deliveries across more than 9,000 locations in November 2021; and (..)

Wholesale 207

Wholesale Location Store Operations Customer Experience 207

Retail TouchPoints

AUGUST 24, 2020

BJ’s Wholesale Club is now offering contactless curbside pickup for members at all 219 clubs, after testing the service on a limited basis earlier this year.

Wholesale 165

Wholesale ATS Location Planning 165

Retail TouchPoints

APRIL 15, 2024

The apparel retailer is expanding its brick-and-mortar footprint with plans to open at least 14 new stores in 2024, bringing its store count to nearly 100. Additionally, Untuckit has officially entered the wholesale market following a pilot program with Macy’s that began in November 2023. “We retail setting. retail setting.

Wholesale 130

Wholesale Shipping Boutique Finance 130

Retail TouchPoints

APRIL 12, 2024

Flore will report directly to President and CEO Michelle Gass and will support all Levi’s commercial operations and global channels, including stores, ecommerce and wholesale. “I (LS&Co.) has appointed Gianluca Flore as its new EVP and Chief Commercial Officer, effective July 29, 2024.

Wholesale 147

Wholesale Fashion Location Consumer 147

Retail Geek

JANUARY 6, 2023

We cover many of the tactical challenges (onboarding SKUs, product content, fulfillment, and curation), as well as the opportunities of this new “CircularCommerce” space. Over a billion in gmv which is to say the direct to Consumer wholesale and the value of their licensing business in the market was over a billion dollars.

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52