Retail TouchPoints

MAY 3, 2023

With an increased need and desire for recycling, upcycling and reselling, retailers can explore in-store services that encourage consumers to give products a second life and help close the loop on unnecessary waste. To lead by example, old or retired products can be used as a “building” material or for visual merchandising displays.

Visual Merchandising 244

Visual Merchandising Consumer Inventory Management Customer Experience 244

Retail TouchPoints

OCTOBER 16, 2024

In February 2024 Save A Lot brought retail media capabilities to its network of 800 independently owned and operated stores. warehouse to support faster on-demand fulfillment via Uber Eats ; and deployed an automated traceability network to help ensure food safety. “In

Supermarket 243

Supermarket Fulfillment Location Consumer 243

Retail TouchPoints

FEBRUARY 9, 2022

Our advice is that if you’re taking over an empty storefront or some other mall space and you can do a design that transforms the space using vinyl wraps, loose fixturing and various types of visual merchandising, you can often create a pop-up without needing a new permit.

Visual Merchandising 249

Visual Merchandising Location Shipping Shopping 249

Retail TouchPoints

MAY 9, 2024

If customers are approved for a prescription, they can fulfill orders through Whole Health Rx’s pharmacy partners and have them delivered by mail. Medication subscriptions are priced at $269 per month, with an introductory price of $219.

Fulfillment 210

Fulfillment Visual Merchandising Store Operations ATS 210

Retail TouchPoints

APRIL 12, 2023

Through its proprietary platform, Leap helps brands launch and operate “insights-driven retail stores.” The company provides end-to-end support, from store design and development to store operations, technology and performance data and insights.

Customer Experience 304

Customer Experience Shopping Consumer Fulfillment 304

Retail TouchPoints

JULY 17, 2023

While the companies spent months waiting for the perfect site, it only took about 90 days to get the store operational once that site was found. We both understood the mission of the brand, the mission of the store and the design and aesthetic of it. From day one we were just perfectly aligned,” said Baer. “We

Location 174

Location Visual Merchandising Store Operations Wholesale 174

Inside Retail

NOVEMBER 5, 2024

The retail giant deployed Bossa Nova Robotics’ shelf-scanning robots across hundreds of US stores, with the specific aim of streamlining store operations without sacrificing valuable customer service and experience.

Customer Experience 130

Customer Experience Visual Merchandising Store Operations Management 130

Retail TouchPoints

MARCH 9, 2022

Retailers must recognize their place not only as a showroom, but as a fulfillment center as well — supporting the online component and “last mile” of the business.

Fulfillment 223

Fulfillment Jewelry Location Consumer 223

Retail TouchPoints

NOVEMBER 5, 2024

For example, UK retailer Co-op is using Walmart Commerce Technologies ’ Store Assist solution to improve its digital commerce operations.

Supermarket 218

Supermarket Shopping Consumer Merchant Services 218

Retail TouchPoints

AUGUST 6, 2020

We don’t know how shopping habits or product demand will change in a post-COVID-19 environment, but it will be more critical than ever to test and change store merchandising strategies to accommodate new consumer needs. AR visual merchandising automates manual store planning processes.

Visual Merchandising 158

Visual Merchandising Promotions Location Consumer 158

Retail TouchPoints

OCTOBER 12, 2021

When consumers go to a grocery store, generally they’re there to buy the individual ingredients that will eventually make a meal. JOANN stores also sell individual “ingredients,” but the end product is a decoupage photo album cover or a spooky handmade Halloween costume rather than a beef stew.

Customer Experience 241

Customer Experience Shipping Location Promotions 241

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population.

Consumer 241

Consumer ATS Location Apparel 241

Retail TouchPoints

OCTOBER 8, 2024

Later this month, Sam’s Club will reopen a tornado-damaged store in Grapevine, Texas that will feature displays of online-only products where the checkout lanes would be in a typical store, as well as four times more space for associates to assemble ecommerce orders, according to CNBC and confirmed by the retailer.

Checkout 218

Checkout Payment Services Point of Sale Visual Merchandising 218

Retail TouchPoints

NOVEMBER 14, 2023

Sometimes this is due to deliberate greenwashing, but more often it’s a problem of planning and execution, according to Christian Davies, Principal at Bergmeyer+ , the new sustainability-focused division of retail design firm Bergmeyer , operating in partnership with SMS Collaborative.

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Planning Shipping Visual Merchandising Apparel 238

Retail TouchPoints

NOVEMBER 7, 2023

WHP Global plans to expand the Express brand to multiple countries in Asia and Latin America through a series of licensing agreements. This marks the first major announcement since the brand management firm announced its strategic partnership with Express, Inc. late last year.

Accessories 227

Accessories Apparel Brand Management Planning 227

Retail TouchPoints

APRIL 3, 2024

very intentionally draws its design and merchandising inspiration from supermarkets rather than pharmacies. Photos courtesy Joyleaf Many cannabis retailing sites call themselves “dispensaries,” a pharmaceutical-tinged word that connects to their role in selling medical marijuana. But Joyleaf , in Roselle, N.J.,

Supermarket 206

Supermarket Visual Merchandising Planning Store Operations 206

Retail TouchPoints

NOVEMBER 20, 2023

But rather than going solo right away, True Classic partnered with retail services company Leap to operate five stores in Los Angeles, Chicago, Washington, D.C. Like many other DTC brands, True Classic made its first big impression online — in its case with a series of humorous, fast-paced, mildly homoerotic commercials.

Apparel 179

Apparel Marketing Returns Advertising 179

365 Retail

APRIL 4, 2024

It integrates with Pricer Plaza, Pricer’s integrated management systems solution, bringing in-store efficiencies and elevated customer experience to life within sleek and compact visual merchandising.

Outdoor 52

Outdoor ATS Visual Merchandising Fashion 52

Retail Next

APRIL 1, 2021

Fulfillment. Nordstrom continues to roll out of Nordstrom Local stores where you order online and then pick up in these neighborhood locations that offer express alterations and their legendary customer service. Allbirds (via Shopify), to highlight one retailer, offers pick up in store and fulfills orders via ship from store. .

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail TouchPoints

AUGUST 23, 2023

Apps that allow shoppers to preview and locate in-store inventory, do virtual try-ons, identify sales and cash in on personalized promotions and rewards are popular. In fact, most consumers (61%) report that they consider their smartphone “very important” while shopping in stores.

Visual Merchandising 188

Visual Merchandising Drop-Shipping Consumer Shopping 188

Retail TouchPoints

MARCH 7, 2024

Once people are in a shop, you need to know what people’s expectations are, because you want to fulfill if not exceed them with some semblance of “Wow, this is cool.” It’s a place where you want to spend three or four hours , and if you do, you’ll likely get something to eat and drink and maybe do some shopping.

Outdoor 255

Outdoor Fulfillment Shopping Marketing 255