Retail TouchPoints

JULY 1, 2022

The idea was to bring the store experience to consumers’ homes via a technology-powered “mobile store” operation, with an initial focus on telecommunications and consumer electronics ( AT&T and Apple are partners in the U.S.). Johnson co-founded Enjoy in 2014 after leaving JCPenney and currently serves as its CEO.

Telecommunications 325

Telecommunications Finance Store Operations Consumer 325

Retail TouchPoints

JANUARY 19, 2024

We’re excited to collaborate with Bell on this unique venture to expand Best Buy’s presence to new communities across the country,” said Ron Wilson, President, Best Buy Canada in a statement.

Telecommunications 264

Telecommunications Customer Experience Consumer Shopping 264

Retail TouchPoints

APRIL 29, 2021

Retail pioneer Ron Johnson — the man responsible for the Apple Store and Target ’s first designer collaboration — is taking his new retail company public through a SPAC merger with Marquee Raine Acquisition Corp. So how should a premium company deliver a product for someone who wants to start digitally?

ATS 191

ATS Telecommunications Store Operations Consumer 191

Retail TouchPoints

JANUARY 22, 2021

After experiencing a surge in orders, the company is continuing to hire temporary staff at its fulfillment centers to meet demand. The British retail chain Marks & Spencer moved 4,600 staffers from its in-store cafes and clothing departments to its grocery business. This type of labor shift can occur within the same company.

Consumer 249

Consumer Telecommunications Fulfillment Customer Experience 249

Retail TouchPoints

MARCH 6, 2025

Given its primary role as a telecommunications provider, it can be easy to overlook the fact that Verizon also is one of the most ubiquitous retailers in the U.S. With more than 8,000 stores, Verizon ranks among the top six largest retailers in the country by store count, outpacing even Walmart.

Telecommunications 179

Telecommunications Consumer Store Operations Customer Experience 179