Retail TouchPoints

SEPTEMBER 19, 2023

This created a ripple effect for retailers that were experiencing a higher volume of ecommerce orders and had to leverage stores as fulfillment centers to process and ship online orders. As stores were closer to consumers in the “last mile,” orders shipped from stores were able to arrive much more quickly and cost effectively.

Store Operations 278

Store Operations Shipping Fulfillment Store Layout 278

Retail TouchPoints

OCTOBER 27, 2021

Top-line findings from a recent Sensormatic survey reveal that while in-store shopping is expected to rise through the holiday season, what consumers are looking for while they’re there is for retailers to provide insight into product availability and alternative fulfillment offerings.

Consumer 264

Consumer Loss Prevention Fulfillment Shopping 264

Retail TouchPoints

JANUARY 22, 2021

IDC expects grocery to be transformed by consumers’ appetite for omnichannel convenience, projecting that by 2023, 75% of online grocery orders (representing 15% of all grocery sales) will be picked up curbside or in-store. Retailers and Suppliers Will Deepen Relationships to Build Shopper Loyalty.

Payment Services 273

Payment Services Store Layout Fulfillment Consumer 273

Retail TouchPoints

AUGUST 17, 2023

AI can optimize store layouts based on shopper behavior, enhance customer service with AI-powered chatbots and equip businesses with real-time analytics for informed decision-making.

Consumer 246

Consumer Payment Services Supply Chain Management Store Layout 246

Inside Retail

SEPTEMBER 12, 2024

IR : What are some of the noticeable changes and/or additions to the store layout? ES: In redesigning the Sephora Melbourne Central store, we have created an environment that is not only contemporary and visually striking but also enhances our service offerings. ES: Our team has undergone comprehensive training.

Store Layout 262

Store Layout Shopping Customer Experience Consumer 262

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

Simplify Returns and Transfers: If a product is out of stock at one location, a centralized system can facilitate inter-store transfers or online fulfillment, ensuring a seamless customer experience. Streamlined Customer Relationship Management (CRM) A centralized database is a game-changer for customer relationship management (CRM).

Inventory Management 111

Inventory Management Location Management Supply Chain Management 111

Retail Focus

APRIL 13, 2021

The outstanding innovation of the store concept is the adoption of Flexstore, a unique food store construction principle invented by Interstore | Schweitzer, presented at EuroShop 2020 in its updated version. For BRIDGE, apart from the permanent cooking stations, all other furnishing elements are 100% flexible.

Location 205

Location Marketing Space Planning Store Layout 205

Retail TouchPoints

JANUARY 24, 2024

With this, retailers are designing store layouts with dedicated areas to showcase new and different products for varying tastes and trends, creating an ever-changing experience for shoppers. This focus on personalization makes an entire shopping journey that feels tailored to the individual.

Returns 335

Returns Department Stores Store Layout Fast Fashion 335

Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. As the pandemic wears on, it’s clear that it’s changing business and consumption models in both predictable and unpredictable ways.

Consumer 179

Consumer Merchant Services Payment Services Shopping 179

RETAIL MANAGEMENT SOFTWARE

JANUARY 8, 2025

Ensure that your fulfillment operations are streamlined to meet the expectations of quick delivery. Take immediate action on customer feedback, whether it’s addressing a product issue or improving store layout. Use social media to engage customers and ask for feedback or suggestions.

Customer Retention 111

Customer Retention Returns Promotions Shipping 111

Retail TouchPoints

OCTOBER 24, 2023

For example, with the growth of omnichannel orders, retail employees have needed to pick and pack items at the store level. With a more efficient process in place, employees could focus less on picking and packing items and more on customer service, boosting both employee and customer satisfaction.

Store Layout 289

Store Layout Consumer Customer Experience Returns 289

Retail TouchPoints

JULY 16, 2020

They’re using the store layout itself to make social distancing feel automatic and unobtrusive. “I I went to the Apple store the other day to get a new keyboard, and the experience there was extremely well-thought-out,” said Paul Conder, VP at CallisonRTKL in an interview with Retail TouchPoints.

Returns 306

Returns Apparel Store Layout Specialty Retailers 306

365 Retail

JANUARY 29, 2025

Additionally, Gecks in-house analytics tool enables retailers to track key performance indicators (KPIs) such as customer movement patterns and dwell times, helping to prevent congestion and optimise store layouts for maximum sales efficiency.

Payment Services 52

Payment Services Checkout Shopping Loss Prevention 52

Retail TouchPoints

JUNE 7, 2024

Formula: In-store sales/the store’s total square feet of sales space Why It’s Important: Your sales per square foot tells you how efficient you are with the sales space you have available and helps you make smarter decisions regarding your inventory, store layout and product placement.

Inventory Turnover 274

Inventory Turnover Shipping Store Layout Management 274

Retail Focus

MAY 1, 2024

The new store concept’s features include: Immersive Shopping Journey: A modern and streamlined approach to store layout via an intuitive shopping journey that encourages discovery and easy navigation.

Store Layout 147

Store Layout Checkout Shopping Planning 147

365 Retail

SEPTEMBER 23, 2021

Reimagining the role of the store as an online fulfilment channel will become an increasing priority for retailers in their post-pandemic recovery, the latest IDC White Paper, sponsored by Sensormatic Solutions , the leading global retail solutions portfolio of Johnson Controls , has revealed.

Fulfillment 52

Fulfillment Store Layout Shipping Consumer 52

Retail Focus

OCTOBER 25, 2023

This transformation can be dissected into several distinct stages, often referred to as disruptions, in which retailers competed on multiple fronts: for physical space, consumer attention, and innovative store layouts and designs. Businesses now prioritize fulfilling customer requests and needs to ensure their long-term sustainability.

Department Stores 162

Department Stores Specialty Store Store Layout Fulfillment 162

Retail Focus

SEPTEMBER 5, 2024

For instance, in eCommerce, AI-powered tools can analyse online shelf performance, tracking competitors and identifying opportunities. “In physical stores, Computer Vision is transforming operations and providing new revenue streams. Glancing ahead to the future, Cherri believes AI will fundamentally reshape the retail landscape.

Payment Services 162

Payment Services Checkout Inventory Management Store Layout 162

Mass Relators

NOVEMBER 14, 2022

“Giant has served the Baltimore community for over 67 years, and we are thrilled to bring our customers an additional location to better fulfill their needs,” Giant Food president Ira Kress said.

Store Layout 52

Store Layout Fulfillment Location Shopping 52

Mass Relators

NOVEMBER 10, 2022

today unveiled a new prototype for its larger-format stores that offers a more open layout for shoppers while adding a dramatically larger backroom fulfillment space to support online delivery and pickup orders. The new store design and larger store format recently debuted at a new outlet located outside Houston.

Fulfillment 52

Fulfillment Store Layout Accounting Location 52

Retail Gazette

JUNE 25, 2024

The refurbished stores feature an “enhanced look and feel, easier navigation through the store and other design improvements, including increased store flexibility and operational efficiencies” It said the programme had delivered above its target 10% sales uplift and as such, set a new blueprint for future stores and refits.

Supermarket 97

Supermarket Grocer Fashion Department Stores 97

Retail Minded

JULY 6, 2024

Product The product must fulfill a need or desire for your customer, making it the foundation of your retail operations. In the retail business, whether it’s a physical store or an online retail outlet, the product is what draws customers in and keeps them coming back. What Are the 4 Ps of Retail Management?

Payment Services 52

Payment Services Store Layout Promotions Advertising 52

Retail Minded

FEBRUARY 21, 2023

This information can be used to optimize store layouts, product offerings, and marketing campaigns, tailoring the shopping experience to meet customers’ needs better. For example, e-commerce has created new demand for warehouse and distribution centers, essential for fulfilling online orders.

Store Layout 52

Store Layout Shopping Kiosk Consumer 52

Retail Next

FEBRUARY 27, 2020

Demand-based warehouse fulfillment. Advanced analytics can determine shopper activities in-store, including what merchandise and product displays are being engaged with, as well as shopper and employee interactions. Also in-store, beacons are helping retailers incorporate IoT in smart stores in a big way.

Checkout 52

Checkout Advertising Store Layout Promotions 52

CJ Retail Solutions

AUGUST 29, 2024

Retailers are thus using multi-sensory marketing components more often in their product displays, store layouts, and marketing campaigns in an effort to stand out from the competition and make a lasting impact on customers. Increased brand recall, favorable word-of-mouth, and eventually higher purchase intent can result from this.

Marketing 52

Marketing Store Layout Customer Experience Shopping 52

Rangeme

NOVEMBER 1, 2021

The goal of bringing suppliers and retail buyers across categories from around the world to meet face-to-face virtually was happily fulfilled. For example, retailers such as ASDA are taking measures to make their store layouts sustainable with tactics such as refill stations for shampoo, conditioner, water, and so on.

Marketing 52

Marketing Beauty and Health Consumer Drop-Shipping 52

Inside Retail

JUNE 30, 2021

In order to fulfil customer demands and win their hearts, we, as retailers, need to understand and cater to their changing behaviour and trends. This means stores providing and recommending what the customer needs, when they need it, with the power of data and AI. JY: Consumers and their needs have rapidly evolved in the past year.

Department Stores 246

Department Stores Merchant Services Outdoor Shopping 246

Retail TouchPoints

FEBRUARY 8, 2021

Store traffic, pedestrian traffic and store layouts won’t necessarily go back to where they were in 2019 or 2018,” said Naveen Jaggi, President of Retail Advisory Services at JLL in an interview with Retail TouchPoints.

Fulfillment 162

Fulfillment Returns Store Layout Department Stores 162