Retail TouchPoints

JANUARY 13, 2025

In many ways, this show was a big coming out for the company, which also unveiled the NVIDIA AI Blueprint for retail shopping assistants , a generative AI reference workflow designed to help developers create AI-powered digital assistants that work with and support human workers online and in stores.

Customer Experience 290

Customer Experience Marketing Fulfillment Store Operations 290

Retail TouchPoints

DECEMBER 18, 2024

With this integration, were transforming our stores into fast and efficient spaces, said Brian Johnson, COO of The Fresh Market in a statement. This partnership not only shows our dedication to elevating the shopping experience for our guests but also reflects our commitment to supporting our incredible team members.

Inventory Management 264

Inventory Management Management Marketing Fulfillment 264

Retail TouchPoints

FEBRUARY 14, 2024

Staples will install autonomous item-handling robots in its fulfillment centers as part of a multi-year agreement with RightHand Robotics. Robots have been used in fulfillment centers by a number of brands, including Amazon. Walmart purchased robotics company Alert Innovation in October 2022.

Fulfillment 272

Fulfillment Wholesale Shopping Store Operations 272

Retail TouchPoints

OCTOBER 11, 2024

This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail. That includes curbside pickup for online orders, checking for stock to optimize shopping trips and more.

Advertising 295

Advertising Drop-Shipping Checkout Supermarket 295

Retail TouchPoints

JANUARY 26, 2023

Sam’s Club is embarking on an ambitious expansion of its physical footprint, beginning with five new fulfillment and distribution centers opening this year — the first, in Georgia, in Q3 2023. As we open new clubs in new locations, we’ll continue to innovate so that our members shop and save whether in person or online,” said McLay.

Fulfillment 278

Fulfillment Checkout Shipping Location 278

Retail TouchPoints

DECEMBER 5, 2024

Associates have to be omnichannel fulfillment specialists. Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — the fulfillment scenarios really are endless. And don’t forget that they need to sell stuff!

Payment Services 275

Payment Services Loss Prevention Fulfillment Shipping 275

Retail TouchPoints

JULY 10, 2024

Ikea stores, long known as warehouse-sized selling spaces scented with the wafting aroma of Swedish meatballs, have been shrinking and changing functions in recent months — including taking a bigger role in last mile fulfillment. They can then put [items] in their digital shopping cart and complete the shopping experience.”

Fulfillment 255

Fulfillment Customer Experience Shopping Promotions 255

Retail TouchPoints

NOVEMBER 10, 2022

Localized design features: Target will incorporate community-focused elements into each store’s design, from native landscaping outside the store to localized product selections inside. Guests and team members tell us they come to Target because they feel inspired, connected and welcomed.

Fulfillment 264

Fulfillment Store Layout Planning Accounting 264

Retail TouchPoints

SEPTEMBER 14, 2021

Amazon is adding 125,000 new warehouse and transportation jobs as it seeks to staff up the 350 fulfillment centers, sortation centers, regional air hubs and delivery stations it has opened this year, 100 of which will open in September alone.

Fulfillment 272

Fulfillment ATS Location Marketing 272

Retail TouchPoints

JANUARY 29, 2025

Kohls will close 27 underperforming stores by April 2025 and shutter an ecommerce fulfillment center (EFC) in San Bernardino, Calif. The San Bernardino facility is one of 15 EFCs and distribution centers, and the closing stores represent approximately 2.3% of Kohls 1,150 locations. 2, 2024, declined 8.8% year over year, to $3.5

Department Stores 179

Department Stores Fulfillment Location Consumer 179

Retail TouchPoints

MARCH 11, 2021

The pandemic has weighed heavily on brick-and-mortar retail in general and shopping centers in particular, but the industry is now emerging into a new world with new opportunities. While digital sales skyrocketed in 2020, the similarly large spike in store-based fulfillment showed that stores are still a vital part of the equation.

Shopping 308

Shopping Outdoor Fulfillment Returns 308

Retail TouchPoints

MARCH 14, 2025

The 150,000-square-foot space, located within the District at Howell Mill shopping center in Atlantas Upper Westside neighborhood, will offer furniture, home dcor, housewares, appliances and home improvement essentials. will expedite deliveries.

Fulfillment 165

Fulfillment Location Shopping ATS 165

Retail TouchPoints

DECEMBER 10, 2021

The pandemic has been a challenging time for shopping centers, and even as vaccination rates climb and shoppers return to old habits, retailers are finding that many of their shopping preferences have permanently shifted. believe open air shopping centers with the right mix of retailers are more important than ever before.

Location 328

Location Shopping Fulfillment Grocer 328

Retail TouchPoints

DECEMBER 14, 2020

I would say that the forecasting for what was going to be needed has changed, based on the impact of the pandemic and human behavior on shopping,” said Alan Boehme, CTO at H&M Group during the webinar. “ This same interplay of data will be vital to fulfillment. Production is No Longer a Challenge, but Logistics Remain Strained. “I

Shopping 306

Shopping Merchant Services Fulfillment Returns 306

Retail TouchPoints

MARCH 25, 2025

Were creating an even more attractive offering for advertisers to easily stay connected with customers wherever they choose to shop among Instacarts growing network of retail sites powered by Carrot Ads, which will now include one of the Midwests largest grocers. Hy-Vee first partnered with Instacart for deliveries in 2018.

Advertising 147

Advertising Fulfillment Grocer Finance 147

Retail TouchPoints

DECEMBER 23, 2020

Great American Outdoors Group, parent company of Bass Pro Shops , Cabela’s and White River Marine Group , will acquire Sportsman’s Warehouse for $785 million in cash, according to The Street. The transaction is expected to close in the second half of 2021.

Outdoor 264

Outdoor Shopping Fulfillment Store Operations 264

Retail TouchPoints

APRIL 4, 2025

This move followed the December 2024 partnership of RedMedia with in-store retail media solution Grocery TV. Recent Entry into Ecommerce for GoodRx GoodRx had introduced its ecommerce solution in fall 2024 with a DTC shopping experience for Opill, the first over-the-counter birth control pill.

Payment Services 147

Payment Services Shopping Supermarket Management 147

Retail TouchPoints

NOVEMBER 29, 2022

stores, to distribution center-based fulfillment of large items like riding mowers, grills and furniture. CEO Marvin Ellison, speaking during a recent conference call discussing the home improvement retailer’s Q3 financial results, revealed that Lowe’s is on track to change over its entire store base to this model by the end of 2023.

Fulfillment 302

Fulfillment Markdowns Store Operations Customer Experience 302

Retail TouchPoints

JANUARY 14, 2025

What’s driven all this change is a consumer who shops incredibly differently than they used to and has higher expectations , she said. Customers are less brand loyal than they have ever been post-pandemic, because everyone got used to shopping lots of different places to get what they needed.

Consumer 287

Consumer Marketing Management Fulfillment 287

Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

Location 272

Location Shopping Fast Fashion Checkout 272

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 278

Store Operations Shipping Fulfillment Store Layout 278

Retail TouchPoints

JANUARY 17, 2025

Thats where our expertise lies not with the business traveler, not duty-free airport shops, said Shaw. She is SVP at the 65- year-old company, which supports and operates shipboard retail stores on nearly 100 ships operated by 15 cruise lines. RTP: How will Starboard be supporting these resort retail shops?

Shipping 278

Shipping Boutique Jewelry Apparel 278

Retail TouchPoints

JULY 15, 2022

The pandemic threatened the livelihood of brick-and-mortar retailers, especially those with a strong presence in shopping malls. Within four weeks, all 400 Build-A-Bear stores had these more sophisticated ship-from-store capabilities, which allowed the retailer to deliver its plush products to consumers quickly and easily.

Fulfillment 306

Fulfillment Shipping Inventory Management Location 306

Retail TouchPoints

APRIL 22, 2022

Perhaps you’re laser-focused on discovering ways to maximize ecommerce revenue; perhaps you seek store designs that promote experiential retail, but on a budget; or maybe you want to determine whether live shopping and the metaverse are a fit for your business.

Visual Merchandising 327

Visual Merchandising Fulfillment Store Operations Consumer 327

Retail TouchPoints

APRIL 2, 2025

What Separates Thriving Retailers from Struggling Ones Todays successful retailers have recognized that consumers dont think in channels: They expect a unified experience whether theyre shopping online or in a brick-and-mortar store. In the fashion and lifestyle world, Nike is another player nailing the in-store experience.

Social Commerce 147

Social Commerce Customer Experience Specialty Retailers Fashion 147

Retail TouchPoints

OCTOBER 9, 2023

The intersection of traditional shopping and ‘online experiences’ is unavoidable. It has gone through a rapid period of change from the primary way we shopped, to its death being prematurely called ‘ the showroom problem ,’ to continuing to be a critical piece of consumer brand strategy. 3: Buy in-store, ship to home is gaining speed.

Fulfillment 306

Fulfillment Shipping Suggestive Selling Management 306

Retail TouchPoints

SEPTEMBER 12, 2022

But it was the stress Barbora Samieian felt while shopping for furniture after the birth of her first child that made her think there was an opportunity to completely rethink furniture design and merchandising. You walk into these stores and there’s so much variety — different qualities and different styles.”

Shopping 278

Shopping Customer Experience Shipping Consumer 278

Retail TouchPoints

SEPTEMBER 1, 2022

In an ideal world, no retailer would wind up with excess inventory because they would have the right insights to understand where and when their product most needs to be fulfilled. Turning to tech-enabled fulfillment not only reduces the chances of excess inventory and lowers costs. Excess Inventory Eats into Profits.

Fulfillment 310

Fulfillment Supply Chain Management Management Consumer 310

Retail TouchPoints

FEBRUARY 20, 2025

Ulta Beauty has partnered with retail connectivity solution Lucky to make DTC beauty brands in-store inventory available to shoppers in real time, allowing customers to choose same-day pickup or delivery of makeup, skincare, haircare and fragrance products from Ulta Beautys 1,400+ stores when ordering directly on the brands websites.

Consumer 272

Consumer Shopping Marketing Store Operations 272

Retail TouchPoints

NOVEMBER 6, 2023

As the divide between digital commerce and in-store shopping shrinks, the spotlight is now on the role omnichannel retail strategies play in both driving traffic to brand’s websites and foot traffic to physical stores. 64% of shoppers usually first visit a brand’s online store when they’re looking for gifts and goods.

Shopping 312

Shopping Consumer Customer Experience Marketing 312

Retail TouchPoints

MAY 12, 2021

To gather insights as part of the Post Occupancy Evaluation process, T&C and the Building Performance team at Cushing Terrell developed and distributed a survey to T&C’s customer base across their six store locations. People look forward to their outing to the “essential” grocery store if they feel confident and safe while there.

Shopping 261

Shopping Checkout Location Planning 261

Retail TouchPoints

AUGUST 6, 2024

Aldi will roll out Instacart Connected Stores solutions across all Aldi South Group locations in the U.S., including the delivery service’s in-store mode for its app; “Carrot Tags” with pick-to-light capabilities; and more streamlined pickup fulfillment technology. in a statement. “By in a statement. In the U.S.,

Fulfillment 290

Fulfillment Shopping Location Marketing 290

Retail TouchPoints

MARCH 28, 2023

The Body Shop has gone beyond hair care, shower gels and hand soaps to include makeup in its product refill program, which prevented more than half a million plastic bottles from entering the environment in 2022 alone. The stations are now available in 800 stores worldwide and, after bringing the program to its U.S. footprint. “We

Shopping 275

Shopping Consumer Planning Marketing 275

Retail TouchPoints

JANUARY 9, 2024

The youth-oriented retailer chose the Nedap solution for its ability to help improve inventory accuracy and enhance omnichannel fulfillment capabilities, including increased usage of buy online, pick up in-store (BOPIS) functionality.

Fulfillment 261

Fulfillment Location Shopping ATS 261

Retail TouchPoints

JANUARY 22, 2025

Our stores are core to The Home Depots business, and expanding our ecommerce capabilities is a key part of our efforts to deliver a seamless, interconnected shopping experience, said Jordan Broggi, EVP of Customer Experience and President of Online at The Home Depot in a statement.

Customer Experience 268

Customer Experience Shopping Consumer ATS 268

Retail TouchPoints

JULY 31, 2024

“By expanding our partnership with Instacart to offer pickup services through the Instacart app, we are offering customers another channel to fulfill their shopping needs,” said Stephen Menaquale, SVP, Ecommerce and Fulfillment for Albertsons Cos.

Fulfillment 243

Fulfillment Supermarket Shopping Store Operations 243

Retail TouchPoints

APRIL 25, 2024

Innovation and continually enhancing our idyllic shopping atmosphere, along with our collection of the most desirable brands, is what excites Woodbury Common’s shoppers, and we look forward to enhancing our guest service experience with our luxurious VIP Suite,” said Mark Silvestri, President of Development at Simon in a statement.

Inventory Management 263

Inventory Management Customer Experience Fulfillment Shopping 263