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How Dick’s Sporting Goods Fights Premium Sneaker Diversion with its Mobile App

Retail TouchPoints

The customer-facing mobile app for Dicks Sporting Goods has traveled a long way since its debut in 2021. One of the first additions was a geolocation software development kit (SDK) from Radar , to answer the question of whether athletes were actually opening the app while shopping in the store.

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The Future of Retail is Smaller, Crowdsourced and Robot-Powered

Retail TouchPoints

The company that perfected a global fulfillment network with massive warehouses at its core is now rethinking its approach. Unconventional spaces like a basement parking garage or a former Starbucks can be converted into a working fulfillment center. It turns out that bigger isn’t always better.

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The Post-COVID Store: How to Tap the Pent-Up Need for Interaction Without Sacrificing Safety

Retail TouchPoints

Retailers will need to maintain elevated safety precautions and further improve in-store fulfillment, while at the same time busting any type of friction more forcefully than ever. You look at ULTA Beauty or DICK’S Sporting Goods during the pandemic and they crushed it. said Scaretta. “ Now consumers look for that.”.

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Q2 2021 Roundup: How Target, Macy’s and Foot Locker Harnessed Consumer Optimism

Retail TouchPoints

Target’s Store-Based Fulfillment Model Drives Convenience. The secret to Target’s success is the retailer’s expertise at utilizing its stores for fulfillment, whether as a staging ground for last mile delivery or an efficient curbside pickup hub. Target’s physical comparable sales grew 8.9%

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Walmart Steps Up Ecommerce Investment With Cross-Border Commerce and NFT Projects

Retail TouchPoints

Additionally, selected sellers can utilize Walmart Fulfillment Services to take advantage of Walmart’s warehousing and delivery infrastructure in the U.S. Patent and Trademark Office in late December 2021 for the production and sale of virtual goods, including electronics, home decorations, toys, sporting goods and personal care products.

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Five Pandemic-Driven Trends Reshaping Retail CX Strategy

Retail TouchPoints

With spur-of-the-moment “I’ll just run in to grab something” shopping trips becoming less frequent and online ordering on the rise, shoppers are making plans and orienting their schedules based on order delivery timelines to a degree that seemed unthinkable a year ago. Adjust to Return Reluctance.

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How DoorDash is Growing by Advancing its ‘Local Commerce’ Mission

Retail TouchPoints

Over 20% of our consumers are now shopping across multiple categories, and that number continues to increase year over year. Within an hour I got groceries delivered and sports equipment from Dick’s , both on DoorDash. RTP: When I hear “local commerce” I think of the small shop in the center of town.