Retail TouchPoints

MARCH 28, 2023

For many years, permissive returns policies have been the norm in ecommerce. For the post-holiday season just past, it’s estimated that the total value of returned goods will be around $171 billion. retailers were revisiting their returns policies as of late 2022. With numbers like these, it’s no wonder that most U.S.

Returns 278

Returns Home Furnishings Supply Chain Management Consumer 278

Retail TouchPoints

JANUARY 8, 2025

According to Gartner, more than three-quarters of supply chain leaders are being asked to improve their customer experience (CX) strategies. A customer-centric approach to supply chain management is challenging; it requires a deep understanding of consumer expectations and behaviors, not just today but also for the foreseeable future.

Consumer 279

Consumer Shipping Supply Chain Management Returns 279

Retail TouchPoints

FEBRUARY 25, 2025

With high-quality address data, retailers avoid the financial burden of undeliverable mail, unnecessary returns and address correction fees. Delivery delays and returned mail are obvious problems and can result in immediate cost issues related to time, materials and postage.

Merchant Services 179

Merchant Services Payment Services Supply Chain Management Shipping 179

Retail TouchPoints

SEPTEMBER 25, 2023

Thomas Goldsby But after the wild pendulum swings caused by COVID — first not enough product, then a glut of it — the state of global supply chains deserves more sustained attention. Retail TouchPoints (RTP): How are the increasing demands for fast fulfillment affecting supply chains? We’re now battle-tested.”

Returns 306

Returns Supply Chain Management Fulfillment Customer Experience 306

Retail TouchPoints

MARCH 25, 2024

By automating critical functions like order processing, inventory sync and fulfillment routing, business owners can focus on executing their core business strategies while being confident that their operational tasks are managed effectively and accurately.

Shipping 312

Shipping Fulfillment Supply Chain Management Returns 312

Retail TouchPoints

APRIL 19, 2021

To overcome supply chain disruptions, many online retailers are already making changes to their existing fulfilment operations. Traditional fulfilment models, with limited flexibility, are no longer going to be effective. Traditional fulfilment models, with limited flexibility, are no longer going to be effective.

Fulfillment 165

Fulfillment Supply Chain Management Management Promotions 165

Retail TouchPoints

AUGUST 18, 2020

Organizations would do well to identify secondary suppliers that can help mitigate risks in their supply chain. Companies will face a number of challenges as they look to return to normal once the worst of the current crisis has passed. The second truth, of course, is that you can never have too much toilet paper.

Supply Chain Management 264

Supply Chain Management Management Returns Fulfillment 264

Retail TouchPoints

SEPTEMBER 18, 2023

Perhaps most importantly, “a decade ago, very few of you were using things like Amazon Advertising, Amazon Lending and Fulfillment by Amazon (FBA), and things like Brand Registry, Seller-Fulfilled Prime, Seller University and even Amazon Accelerate didn’t exist,” said Mehta at the event.

Payment Services 321

Payment Services Shipping Fulfillment Finance 321

Retail TouchPoints

FEBRUARY 11, 2021

Now the store is viewed as a flexible asset, capable of fulfilling a variety of needs: Distribution center supplying inventory to other locations Ecommerce fulfillment Amazon return hub Curbside pickup Private bubble/pod shopping location Retooled for more buying, less shopping Emphasis on health and safety, contactless shopping.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels.

Inventory Management 278

Inventory Management Management Fulfillment Supply Chain Management 278

Retail TouchPoints

APRIL 28, 2022

There is no doubt that customers value convenience over sustainability, which is why same-day shipping remains a popular delivery option along with the increasing rate of returns in ecommerce. Step 5: Returns Analysis and Recommerce. Efficient returns management lowers transportation and labor costs.

Planning 246

Planning Drop-Shipping Supply Chain Management Returns 246

Retail TouchPoints

AUGUST 4, 2020

The result would have been a shorter shortage period that would throttle down panic buying behavior and ensure a swifter return to baseline demand in this category. The Flour Shortage: How Packaging Impacts Supply Chains. With a change in demand by product, we saw a concurrent change in demand by fulfillment channel.

Fulfillment 226

Fulfillment Supply Chain Management Space Planning Returns 226

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

This centralization enables more efficient management and seamless coordination across various aspects of the business, from point-of-sale (POS) transactions to supply chain management and customer relationship management (CRM). Key Benefits of a Centralized Database for Retailers 1.

Inventory Management 111

Inventory Management Location Management Supply Chain Management 111

Retail TouchPoints

MAY 26, 2022

Dr. Thomas Goldsby , Professor and Chair in Logistics in the Supply Chain Management Department of the University of Tennessee , revealed some of the less obvious reasons for rising prices, the virtues and limitations of “nearshoring” via domestic supply chains and the prospects for supply chain improvements during holiday 2022 and into 2023.

Promotions 290

Promotions Supply Chain Management Consumer Shipping 290

Retail Focus

SEPTEMBER 7, 2021

A fundamental starting point for peak-readiness is knowing that your existing supply chain management strategy is working properly. Retailers should interrogate the accuracy of stock inventory management and review levels of errors. What is driving consumer returns? How long does it take to process a returned item?

Inventory Management 147

Inventory Management Supply Chain Management Shipping Planning 147

Inside Retail

DECEMBER 21, 2022

To stay ahead of the game, retailers must optimise their use of supply chain management tools, leveraging them as an advantage over their competitors. For the returning consumer, retailers must create an endless aisle experience for increased customer satisfaction and the likelihood of customer retention.

Supply Chain Management 130

Supply Chain Management Customer Retention Inventory Management Customer Experience 130

Inside Retail

SEPTEMBER 14, 2023

Embracing WMS and capitalising on new advancements in big data, AI, and robotics can lead to transformative effects in supply chain management. However, once the work began, it had a more urgent issue to deal with, as it approached capacity at its fulfilment centre in Yennora.

Fulfillment 130

Fulfillment Supply Chain Management Planning Management 130

Inside Retail

NOVEMBER 28, 2022

Now, the company aims to create its own e-commerce supply-chain system, incorporating warehousing, transportation, delivery, returns management and, of course, analytics on user behaviour and shopping habits. More sales means more returns . Higher customer expectations .

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Inside Retail

JANUARY 30, 2024

“This collaboration results in an enriched suite of logistics and supply chain services, encompassing not just warehousing and inventory management, but also comprehensive transportation and last-mile delivery solutions,” he added.

Merchant Services 130

Merchant Services Inventory Turnover Inventory Management Supply Chain Management 130

365 Retail

JUNE 8, 2022

But with great gains come great returns. Significant revenue gets lost when mass quantities of orders are returned, leaving retailers with a ton of inventory that is then discounted, liquidated, or even thrown out. Here, we outline five fundamental approaches to building an efficient returns strategy to recoup at-risk revenue.

Returns 52

Returns Inventory Management Supply Chain Management Management 52

I Vend

APRIL 2, 2025

Omnichannel Integration Your customers no longer differentiate between shopping online and in-store and often want to use a blend of channels within the one transaction such as ordering online and collecting in the store (click and collect), buying online and returning in the store (BORIS) or ordering in-store for home delivery.

Management 52

Management Payment Services Inventory Management Point of Sale 52

Independent Retailer

AUGUST 1, 2022

Having insufficient stock to fulfill demand results in missed sales, causes reputational damage, and sends customers to competitors. Businesses that employ data-led solutions to streamline supply chain efficiency will reap rewards. AI and machine learning will increasingly play a role in supply chain management.

Inventory Management 96

Inventory Management Management Inventory Turnover Supply Chain Management 96

A1 Retail

SEPTEMBER 4, 2023

The company develops specialist software in-house to provide value-added services covering pre-retail, returns processing, fulfilment, wholesale distribution, and transportation. This forms part of ASC’s plans to open a new logistics and fulfilment centre in Bradford, UK in September 2023, and a new site in Poland by the end of 2027.

Supply Chain Management 59

Supply Chain Management Fulfillment Inventory Management Returns 59

RETAIL MANAGEMENT SOFTWARE

OCTOBER 8, 2024

E-commerce Pressure: With a growing emphasis on online shopping, retailers face the challenge of efficiently managing both online and in-store inventory. This dual focus can stretch resources thin, complicating fulfillment processes. Strategies to Overcome Supply Chain Challenges 1.

Supply Chain Management 52

Supply Chain Management Inventory Management Fulfillment Management 52

Inside Retail

MARCH 7, 2022

From forklift drivers to supply chain managers and working in the auto industry, here are the inspiring stories and insights they shared with Inside Retail. I’ve been with the team at the Amazon Melbourne fulfilment centre since it opened. Riikka Dunn, central fulfilment unit manager, IKEA Australia.

Fulfillment 130

Fulfillment Management Supply Chain Management ATS 130

Retail Gazette

AUGUST 18, 2023

The company develops specialist software in-house to provide value-added services covering pre-retail, returns processing, fulfilment, wholesale distribution, and transportation. This forms part of ASC’s plans to open a new logistics and fulfilment centre in Bradford, UK in September 2023, and a new site in Poland by the end of 2027.

Supply Chain Management 52

Supply Chain Management Fulfillment Returns Inventory Management 52

Wiser

JUNE 5, 2023

Properly managing inventory levels ensures there are no shortages due to unexpected demand spikes or production slowdowns, which would otherwise lead to lost sales opportunities or customer dissatisfaction. It also includes managing returns from customers who may be unhappy with their purchases or have received damaged items.

Management 147

Management Drop-Shipping Shipping Supply Chain Management 147

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

Meanwhile, the savviest retailers have also revamped their end-to-end eCommerce experience to include better data and visualization techniques by combining smart merchandise retail store management software tools with web friendly and augmented reality applications, as well as fast and flexible payment and fulfillment options.

Payment Services 87

Payment Services Drop-Shipping Shipping Point of Sale 87

365 Retail

DECEMBER 8, 2021

However, with the increase in automation and cloud-based solutions, there’s a number of cost-effective ways that growing retailers can optimise their inventory management process to deliver greater financial return by choosing tech-led fulfilment providers. Minimising disruption during peak.

Inventory Management 52

Inventory Management Management Fulfillment Supply Chain Management 52

Storis

MAY 29, 2024

This logistical strategy empowers streamlined fulfillment with reduced overhead for retailers while expanding product offerings with significant flexibility. While often presented as an exclusive strategy for online retailers, the advantages of this fulfillment alternative for brick-and-mortar retailer businesses should not be overlooked.

Home Furnishings 52

Home Furnishings Fulfillment Shipping Supply Chain Management 52

Retalon

JULY 30, 2019

Retail fulfillment is defined as the process of receiving, packaging, and delivering an order to the customer. A large portion of a retailer’s business activity—and their success—hinges on effective and efficient fulfillment strategies and processes. Delivering convenience (Retail Fulfillment Strategy Examples).

Fulfillment 32

Fulfillment Drop-Shipping Shipping Supply Chain Management 32

Retalon

JULY 30, 2019

Retail fulfillment is defined as the process of receiving, packaging, and delivering an order to the customer. A large portion of a retailer’s business activity—and their success—hinges on effective and efficient fulfillment strategies and processes. Retail Fulfillment Strategy Examples. 2. Third-party fulfillment (3PL).

Fulfillment 32

Fulfillment Drop-Shipping Shipping Supply Chain Management 32

Retalon

MAY 17, 2024

While nearly three-quarters of all retailers still rely on simple, and consequently limited, tools such as Excel spreadsheets, the integration of AI-driven technologies in supply chain management is revolutionizing how demand forecasting for forward-thinking retailers. What is supply chain demand forecasting?

Supply Chain Management 41

Supply Chain Management Inventory Management Management Promotions 41

Retail Bound

JUNE 5, 2023

As this TV shopping network acquire a positive reputation for offering quality products and fulfilling customer orders effectively, viewers tend to invest higher levels of trust in the showcased items. Therefore, ensuring efficient logistics and supply chain management is essential for sustaining the newfound growth.

Supply Chain Management 52

Supply Chain Management Fulfillment Shopping Returns 52

365 Retail

SEPTEMBER 7, 2021

A fundamental starting point for peak-readiness is knowing that your existing supply chain management strategy is working properly. Retailers should interrogate the accuracy of stock inventory management and review levels of errors. What is driving consumer returns? How long does it take to process a returned item?

Inventory Management 52

Inventory Management Supply Chain Management Shipping Planning 52

365 Retail

JULY 19, 2022

Meanwhile, others are returning to a more traditional wholesale approach to increase their visibility in the eyes of consumers. It takes investment, put towards everything from logistics and supply chain management, to creating great customer experiences and hiring the necessary talent. Convenient fulfilment.

Consumer 59

Consumer Wholesale Supply Chain Management Fulfillment 59

365 Retail

JANUARY 17, 2024

Paul Taylor, chief operating officer at international fulfilment services provider fulfilmentcrowd, looks at how e-commerce retailers can effectively scale-up, so that demand doesn’t outpace supply. Advances in technology, and the cloud in particular, mean fulfilment can be specifically tailored to meet the needs of SMEs.

Shipping 52

Shipping Inventory Management Fulfillment Supply Chain Management 52