Inside Retail

AUGUST 3, 2021

Off the back of launching its dark stores last year, Williams also began offering ship-from-store – online orders are sent to the customer’s closest Williams store with the right stock, resulting in faster delivery times and more in-store stock turning over. “I Retailers 100 per cent need to do ship-from-store. The right partner.

Shipping 246

Shipping Fulfillment Finance Promotions 246

Retail TouchPoints

JANUARY 2, 2025

They are willing to pay a premium for fast shipping, instant access to products and seamless shopping experiences. Personalized marketing campaigns, loyalty programs and targeted promotions can help bridge the gap between disparate consumer segments. On one side of the spectrum are consumers who prioritize immediate gratification.

Consumer 289

Consumer Shipping Shopping Marketing 289

Retail TouchPoints

SEPTEMBER 23, 2022

In internal fulfillment, the business handles the complete process of storing, packing and shipping. The company must have a warehouse to keep its inventory, and a logistics team to manage the goods for storing, ordering and shipping directly to stores/distributors or customers. Each option has its benefits and disadvantages.

Fulfillment 331

Fulfillment Shipping Inventory Management Management 331

Retail TouchPoints

DECEMBER 27, 2024

Minimal-touch shopping and buying processes and flexible shipping options will keep your Gen Z customers coming back. They use these channels to learn about new products, see what influencers are promoting and sift through branded content as it suits them. But they dont often buy directly through these platforms.

Returns 278

Returns Promotions Shopping Shipping 278

Retail TouchPoints

JUNE 8, 2021

The list goes on, but one other barrier to purchasing seems to be a major sticking point for 63% of consumers : shipping costs. The True Cost of Shipping. When NuFACE implemented a free-shipping threshold, the skin care company saw orders increase by 90%. Newcomers to the ecommerce space often see free shipping as unattainable.

Shipping 200

Shipping Checkout Fulfillment Comparison Shopping 200

Retail TouchPoints

JUNE 7, 2021

In order to promote their commitment to ethical sourcing, fashion brands must prioritize traceability. These brands can consistently fulfill orders on schedule and supply customers with supporting documents. Transaction tracking. Successful fashion brands document every transaction along the supply chain. Compliance.

Fashion 271

Fashion Promotions Finance Management 271

Retail TouchPoints

DECEMBER 11, 2020

The retailer also is promoting its BEYOND+ loyalty program during the holiday season. The program offers loyalty members a 20% discount on all purchases and free standard shipping year-round. “In The retailer also will encourage curbside and buy online, pick up in-store (BOPIS) purchases from Dec. 17 through Dec.

Promotions 270

Promotions Shipping Fulfillment 270

Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. This can include critical insights gathered from metrics such as pick accuracy, on-time shipping, on-time in-full and delivery success rates.

Fulfillment 310

Fulfillment Returns Shipping Promotions 310

Retail Focus

APRIL 1, 2025

They want seamless experiencesfrom clear product information and localised payment options to transparent shipping costs and easy returns. Currency conversion, language barriers, shipping logistics, customs regulations, and local taxes can be overwhelming if not managed properly. However, these challenges are not insurmountable.

Payment Services 130

Payment Services Shipping Returns Marketing 130

Inside Retail

OCTOBER 20, 2024

Make sure your promotions are tailored to this mindset – think irresistible deals, smart bundling, and targeted upsells. Meet these demands by offering seamless checkout experiences and competitive shipping rates. Start Shipping Today. per cent on last year). Make this your best peak season yet. Start preparing now to win big.

Shipping 130

Shipping Checkout Fulfillment Accounting 130

Inside Retail

APRIL 1, 2025

Shifts in consumer behaviour towards big promotions presented challenges to margin integrity, as Krista Diez-Simson, CFO of Taking Shape, pointed out. Though promotional cycles were a boon for sales, Diez-Simson said that managing the tension between cashflow and margin became her biggest challenge in 2024.

Promotions 130

Promotions Finance Markdowns Drop-Shipping 130

Retail TouchPoints

FEBRUARY 25, 2025

Shipping errors are reduced and checkout is easier, protecting the customers overall experience with your brand. Every country has its own unique address formats, and inconsistencies can lead to costly errors in cross-border shipping.

Merchant Services 179

Merchant Services Payment Services Supply Chain Management Shipping 179

Retail Focus

FEBRUARY 4, 2025

This helps retailers optimise inventory levels, staffing, and promotions for smoother operations and waste reduction. AI can identify bottlenecks and optimise logistics, shipping routes, warehouse storage, and inventory management. AI robotics and warehouse automation can significantly improve order fulfilment speed and accuracy.

Inventory Management 163

Inventory Management Markdowns Checkout Customer Experience 163

Inside Retail

APRIL 26, 2024

You can increase customer retention by creating loyalty programs, improving the customer experience, offering personalised services or promotions, or simply focusing on improving product range or quality. In present-day e-commerce, same-day fulfilment and free shipping are often part and parcel, not perks of the experience.

Customer Retention 277

Customer Retention Fulfillment Social Commerce Supply Chain Management 277

Retail TouchPoints

NOVEMBER 25, 2020

SoundCommerce allows us to track the exact impact of these variables on our profitability as we make real-time decisions regarding assortment, promotions, inventory, marketing and fulfillment.” . “Shopper behavior is also less predictable today, requiring more creative experimentation in merchandising and marketing.

Markdowns 251

Markdowns Fulfillment Shipping Marketing Spend 251

Retail TouchPoints

APRIL 19, 2021

To overcome supply chain disruptions, many online retailers are already making changes to their existing fulfilment operations. Over one-third (37%) are assessing and implementing new technology solutions to increase supply chain efficiency, whilst 33% are splitting inventory to base fulfilment in existing UK and European facilities.

Fulfillment 165

Fulfillment Supply Chain Management Management Promotions 165

Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

Fulfillment 298

Fulfillment Drop-Shipping Supply Chain Management Grocer 298

Retail TouchPoints

OCTOBER 11, 2021

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment. The Michaels Marketplace will be invite-only and aimed at “high-volume sellers of components, tools or craft materials,” according to an announcement on the company’s website.

Payment Services 264

Payment Services Drop-Shipping Fulfillment Shipping 264

Retail TouchPoints

JULY 26, 2021

A tech stack is the ecosystem of hardware and software platforms needed to manage the DTC order fulfillment process from end to end. These systems have to integrate with your shopping platform on the front end, your fulfillment operations in the middle and your financials and supply chain operations (or ERP if applicable) on the back end.

Wholesale 279

Wholesale Payment Services Fulfillment Returns 279

Retail TouchPoints

SEPTEMBER 3, 2024

Fossil used the Metrical tool to offer free shipping to customers who were most likely to abandon their cart, a targeted promotion that increased the number of carts created by 7.5% and reduced cart abandonment by 26%.

Shipping 277

Shipping Promotions ATS Customer Experience 277

Retail TouchPoints

JANUARY 6, 2021

Jon Elder gives credit where it’s due: selling on the Amazon Marketplace and using Fulfillment by Amazon (FBA) services offer brands enormous opportunities. (Of The combination of access to many millions of potential customers and the warehousing, fulfillment and returns services bundled under FBA is a powerful one, according to Elder.

Fulfillment 290

Fulfillment Shipping Inventory Management Returns 290

RETAIL MANAGEMENT SOFTWARE

JANUARY 8, 2025

How to Implement: Use customer data to send personalized emails or offers, such as birthday discounts or promotions, based on their purchase history. Offering expedited delivery options, such as next-day or same-day shipping, can significantly improve the customer experience, especially for those who need their purchases urgently.

Customer Retention 111

Customer Retention Returns Promotions Shipping 111

Retail TouchPoints

APRIL 1, 2022

Fulfilment, shipping, delivery and returns updates can all be enriched with personalized promotions, loyalty program information and other immersive, branded content. Using this information, brands can tailor future promotional communications to fit customer preference and optimize customer relationships.

Fulfillment 264

Fulfillment Shipping Returns Promotions 264

Retail TouchPoints

SEPTEMBER 8, 2023

At the same time, many retailers are reporting higher and higher shipping costs, which are affecting profits on their balance sheets. And although omnichannel fulfillment is growing in importance, they still want to drive offline sales and bring people into the store, while also minimizing the impact of shipping costs on their bottom line.

Merchant Services 258

Merchant Services Shipping Fulfillment Markdowns 258

Retail TouchPoints

APRIL 29, 2022

Worst of all, for all the added costs retailers take on to fulfill returns, shoppers still are unhappy after going through a hassle-filled reverse logistics process. Similar to how Amazon Prime has made fast, free shipping an expected part of ecommerce, customers seek return processes that are equally stress-free and easy to complete.

Returns 312

Returns Merchant Services Drop-Shipping Shipping 312

Retail TouchPoints

JULY 25, 2022

Retailers save on shipping costs while leveraging their in-store inventories to fulfill customer orders, while shoppers get the products they want without having to wait for a delivery. This cuts down on impulse purchases and reduces opportunities to build shopper awareness about new products or upcoming promotions.

Fulfillment 242

Fulfillment Shipping Promotions Store Operations 242

Inside Retail

SEPTEMBER 18, 2024

Aptos One is informed and enriched by over 40 years of store systems leadership and supported by our enterprise solutions for order management and fulfilment, merchandising , inventory, sales audit and analytics. We’re also excited to see more customers adopt our newly reimagined store fulfilment app.

Suggestive Selling 264

Suggestive Selling Clienteling Fulfillment Shipping 264

Retail TouchPoints

SEPTEMBER 12, 2023

Businesses can also curate custom product collections directly on their profile page; The Shop tab , a centralized marketplace hub where businesses can display their products and customers can easily search and discover promotions. Previously, TikTok had only shared the availability of FBT in the U.K. ; Photo courtesy of TikTok)

Merchant Services 278

Merchant Services Payment Services Shopping Checkout 278

Inside Retail

AUGUST 10, 2022

Developing and refining strategies within the following five action areas can help secure and fortify positioning on the digital shelf: Connect products to more channels Market at the right time Sell wherever consumers shop Optimise every channel Fulfil customer expectations.

Advertising 246

Advertising Fulfillment Shipping Inventory Management 246

Retail TouchPoints

NOVEMBER 4, 2021

In September 2021, the retailer partnered with Instacart to launch Kroger Delivery Now , a virtual convenience store fulfilled by Kroger that delivers items from a selection of 25,000 fresh groceries and household essentials in as little as 30 minutes. Kroger has been bolstering its omnichannel operations in recent months.

Fulfillment 264

Fulfillment Shipping Promotions Location 264

Retail TouchPoints

SEPTEMBER 19, 2023

This created a ripple effect for retailers that were experiencing a higher volume of ecommerce orders and had to leverage stores as fulfillment centers to process and ship online orders. As stores were closer to consumers in the “last mile,” orders shipped from stores were able to arrive much more quickly and cost effectively.

Store Operations 278

Store Operations Shipping Fulfillment Store Layout 278

Retail TouchPoints

NOVEMBER 3, 2020

Retailers will need to spread out their promotions so people can buy over longer periods of time, with less traffic. Also, a lot of promotional offers in the past had been focused on a deep, deep discount on a single item or category. No one wants to be caught in a “frenzy,” they want to be at a distance from each other. Keith Jelinek.

Drop-Shipping 200

Drop-Shipping Merchant Services Fulfillment Shipping 200

Retail TouchPoints

JULY 26, 2022

Now, to increase inventory turn and remove excess stock from their balance sheets, retailers will likely launch a highly promotional season starting in late summer. Up to 60% of digital orders are now influenced by the store – whether demand is generated or fulfilled. Loyalty Shifts to Value. 5: Retailers will Test NFT Drops.

Drop-Shipping 306

Drop-Shipping Fulfillment Consumer Shipping 306

Inside Retail

JULY 6, 2023

The weeks leading up to Christmas, Cyber Monday, and Black Friday typically see a surge in promotional activity that can account for a significant portion of a brand’s annual revenue. This to ensure that there’s sufficient hype and energy surrounding its promotions, and that it’s able to scale its operations to meet demand.

Fulfillment 242

Fulfillment Shipping Promotions Returns 242

Retail TouchPoints

JULY 8, 2021

Creating additional entry points to digital experiences immediately after purchase enables brands to capture additional customer data and deepen relationships even before the order is fulfilled. James Riess is SVP, Strategy and Insights at Merkle Promotion & Loyalty Solutions.

ATS 264

ATS Grocer Shipping Fulfillment 264

Retail TouchPoints

SEPTEMBER 23, 2021

Market trends indicate that a powerful three-point strategy for you to bring to the brands you promote is: Inspire, Deliver, Sustain. Your clients’ websites must clearly communicate how inventory can be delivered, arrival time frames, and what different shopping and shipping options cost.

Shopping 264

Shopping Shipping Beauty and Health Promotions 264

Retail TouchPoints

JULY 23, 2024

Ryan Kelly, VP of Marketing at FedEx, refers to himself as a “supply chain geek with a contrarian streak” who loves to talk “fulfillment, returns and consumer shopping behaviors with anyone who will listen.” From what we’ve seen, most of these brands still have to use fragmented and inefficient shipping solutions across multiple platforms.

Merchant Services 289

Merchant Services Returns Shipping Fulfillment 289