Retail TouchPoints

APRIL 12, 2022

million-square-foot fulfillment center in China Grove, N.C., Once the automated direct-to-consumer fulfillment center is fully operational, the retailer said it will employ approximately 2,800 workers and account for 30% of Macy’s digital supply chain for customers nationwide. scheduled for completion in 2024.

Fulfillment 288

Fulfillment Accounting Promotions Location 288

Inside Retail

FEBRUARY 2, 2024

But everyone is talking about brand delivered, brand fulfilled, e-concessions and digital concessions. Brand fulfilment and digital concessions are on the rise, which is more or less a form of dropshipping, except the goods are shipped directly from the supplier in branded packaging. E-commerce is undergoing a structural change.

Fulfillment 246

Fulfillment Department Stores Wholesale Fast Fashion 246

Retail TouchPoints

NOVEMBER 11, 2024

Media , the “Sliving” collection is named after Hilton’s newly coined slang term, meant to describe someone who is self-empowered, fulfilled, glamourous and successful. It’s been a fulfilling experience creating the ‘Sliving’ collection, and I’m excited to see my fans embrace it and make it their own.”

Jewelry 277

Jewelry Fulfillment Consumer Promotions 277

Inside Retail

OCTOBER 13, 2024

That’s different store locations, layouts, mobile apps, products, promotions, delivery promises, loyalty programs, and subscriptions, just to fill the fridge and pantry,” he added. Set to open next year, this futuristic ‘fulfilment centre meets supermarket’ will test Amazon’s ability to transfer its online presence into an offline world.

Planning 245

Planning Supermarket Fulfillment Shopping 245

Retail TouchPoints

SEPTEMBER 2, 2021

To understand why, we have to delve into the evolution of order fulfillment. BOPIS is great but smart people got together and figured out different ways to do online order fulfillment. For all of these new fulfillment types, the same small team that was handling the BOPIS volume is now being asked to handle all of these new orders.

Fulfillment 262

Fulfillment Checkout Shipping Customer Experience 262

Retail TouchPoints

JANUARY 14, 2022

The early-season surge can be attributed to shoppers’ awareness of potential shipping delays , which also made omnichannel fulfillment a winning solution during that final rush: stores with curbside or in-store pickup options captured 62% of global sales during the Dec. 18 and Dec. 18-31 window. “In

Social Commerce 306

Social Commerce Fulfillment Drop-Shipping Payment Services 306

Retail TouchPoints

JANUARY 9, 2025

That transformative impact fulfills The North Faces goals for the flagship location, which opened on Londons Regent Street in late March 2024. We also promote our Renewed program as an important platform to give our products a second life. Scent is one of the biggest things that draws memories in people, Bettencourt added.

Outdoor 278

Outdoor Fulfillment Consumer Location 278

Retail TouchPoints

JULY 10, 2024

Ikea stores, long known as warehouse-sized selling spaces scented with the wafting aroma of Swedish meatballs, have been shrinking and changing functions in recent months — including taking a bigger role in last mile fulfillment.

Fulfillment 255

Fulfillment Customer Experience Shopping Promotions 255

Retail TouchPoints

JUNE 7, 2021

In order to promote their commitment to ethical sourcing, fashion brands must prioritize traceability. These brands can consistently fulfill orders on schedule and supply customers with supporting documents. Transaction tracking. Successful fashion brands document every transaction along the supply chain.

Fashion 271

Fashion Promotions Finance Management 271

Retail TouchPoints

DECEMBER 11, 2020

The retailer also is promoting its BEYOND+ loyalty program during the holiday season. The retailer also will encourage curbside and buy online, pick up in-store (BOPIS) purchases from Dec. 17 through Dec. 24 with a 20% discount off these orders to ensure shoppers get their gifts before Christmas. Shoppers who sign up for the service by Dec.

Promotions 270

Promotions Shipping Fulfillment 270

Retail TouchPoints

MAY 16, 2024

Bespoke statement designs and calls to action also promote faster payments. This process can be configured according to retailers’ needs so the gathered information precisely fulfills specific data requirements. OCR then scans the images and converts the content to text.

Payment Services 262

Payment Services Promotions Consumer Finance 262

Retail TouchPoints

JANUARY 6, 2025

Incremental price increases on inelastic goods can protect margins, while promotions on elastic goods can sustain demand. Promotional campaigns including strategic discounts and bundles can offset consumer price sensitivity and clear inventory.

Apparel 278

Apparel Consumer Payment Services Promotions 278

Retail TouchPoints

DECEMBER 26, 2024

When shoppers open their grocery loyalty apps, they should be met with a curated set of promotions that align with their budget, preferences and lifestyle. A stores loyalty app, personalized promotions, gamified activities and in-store experience all contribute to its overall vibe and shoppers decision to spend their money there.

Grocer 251

Grocer Checkout Customer Experience Promotions 251

Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. Oftentimes, these hinge on the synergy between a brand and its third-party logistics (3PL) provider. 2: Order cycle time.

Fulfillment 310

Fulfillment Returns Shipping Promotions 310

Retail TouchPoints

DECEMBER 27, 2024

They use these channels to learn about new products, see what influencers are promoting and sift through branded content as it suits them. Rethink Your Discounts With inflation driving up prices, its no surprise that Gen Zers are drawn to discounts and promotions. But they dont often buy directly through these platforms.

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Returns Promotions Shopping Shipping 278

Retail TouchPoints

SEPTEMBER 23, 2022

In internal fulfillment, the business handles the complete process of storing, packing and shipping. In contrast, 3PL services oversee the order fulfillment cycle on behalf of the company. Keep reading and discover which order fulfillment option is right for you. Can you fulfill the orders in a timely manner?

Fulfillment 331

Fulfillment Shipping Inventory Management Management 331

Retail TouchPoints

SEPTEMBER 30, 2020

13 and 14 only — putting the promotion in direct competition with the delayed Amazon Prime Day. All Target Deal Days promotions will span both days, marking a departure from how the shopping holiday has operated in previous years, and select deals will become available starting Oct.

Promotions 299

Promotions Fulfillment Advertising Planning 299

Retail TouchPoints

SEPTEMBER 9, 2022

These tools power order flow, fulfillment and afford customer insights. Rosie’s features help retailers to develop: Shoppable weekly ads; Store loyalty and rewards programs integrations; Third-party fulfillment logistics integrations; and Payment processing.

Grocer 296

Grocer Payment Services Fulfillment Wholesale 296

365 Retail

FEBRUARY 24, 2025

Redical , the real estate owner and operator launched by Mikko Syrjanen and Petteri Barman, has announced a key appointment and promotion to its senior leadership team, reflecting the companys continued success and ambition for future growth. Im eager to dive into my new role, helping to maximise the portfolios full potential.

Promotions 64

Promotions Fulfillment Management Planning 64

Inside Retail

APRIL 1, 2025

Shifts in consumer behaviour towards big promotions presented challenges to margin integrity, as Krista Diez-Simson, CFO of Taking Shape, pointed out. Though promotional cycles were a boon for sales, Diez-Simson said that managing the tension between cashflow and margin became her biggest challenge in 2024.

Promotions 130

Promotions Finance Markdowns Drop-Shipping 130

Retail TouchPoints

JULY 22, 2024

Northwell Health , the largest health system in New York State, will partner with Instacart Health to expand access to nutritious food, beginning with a focus on moms-to-be in communities that have long-standing disparities in maternal care.

Promotions 278

Promotions Customer Experience Fulfillment Consumer 278

Retail TouchPoints

MARCH 7, 2025

If [the retailer] had enough data, once that person entered the store, you could offer them a 10% off coupon or other promotion: Because you like this type of scented candle, have you thought about buying this product?

Payment Services 138

Payment Services Fulfillment Department Stores Customer Experience 138

Inside Retail

OCTOBER 30, 2024

Coles posted higher sales revenue in the fiscal first quarter, which the supermarket chain attributes to its winter and spring value campaigns, promotional activities, and strong e-commerce growth. The group’s revenue increased 2.9 per cent to $10.55 billion despite availability challenges in eggs due to the impacts of Avian influenza.

Supermarket 162

Supermarket Fulfillment Value Offer Promotions 162

Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

Fulfillment 298

Fulfillment Drop-Shipping Supply Chain Management Grocer 298

Inside Retail

APRIL 26, 2024

You can increase customer retention by creating loyalty programs, improving the customer experience, offering personalised services or promotions, or simply focusing on improving product range or quality. In present-day e-commerce, same-day fulfilment and free shipping are often part and parcel, not perks of the experience.

Customer Retention 277

Customer Retention Fulfillment Social Commerce Supply Chain Management 277

Inside Retail

NOVEMBER 25, 2024

This seamless, integrated customer experience has redefined Australian consumers’ expectations, making it harder for traditional retailers to compete with their slower and more costly fulfilment methods. billion, Temu’s growth has been meteoric, largely fuelled by its competitive pricing and frequent promotional events.

Fast Fashion 246

Fast Fashion Fashion Consumer Marketing 246

Retail TouchPoints

AUGUST 18, 2023

Walmart has named Kath McLay as its new President and CEO of Walmart International, replacing retiring 27 -year Walmart veteran Judith McKenna. Chris Nicholas, currently COO of Walmart U.S., will replace McLay as President and CEO of Sam’s Club U.S., with both changes taking effect Sept.

Promotions 246

Promotions Marketing Management Store Operations 246

Retail Focus

FEBRUARY 4, 2025

This helps retailers optimise inventory levels, staffing, and promotions for smoother operations and waste reduction. AI robotics and warehouse automation can significantly improve order fulfilment speed and accuracy. Predictive analytics provides retailers with a data-driven approach to demand planning and inventory management.

Inventory Management 162

Inventory Management Markdowns Checkout Customer Experience 162

Retail TouchPoints

JULY 18, 2022

GSP will provide store-specific kits directly to Yesway and Allsup’s stores from GSP’s production and fulfillment facilities. GSP’s just-in-time fulfillment system will allow Yesway and Allsup’s associates to receive the correct signage and POP kits on time each month for proper installation.

Marketing 264

Marketing Fulfillment Promotions Retail Marketing 264

Retail TouchPoints

JULY 26, 2021

A tech stack is the ecosystem of hardware and software platforms needed to manage the DTC order fulfillment process from end to end. These systems have to integrate with your shopping platform on the front end, your fulfillment operations in the middle and your financials and supply chain operations (or ERP if applicable) on the back end.

Wholesale 279

Wholesale Payment Services Fulfillment Returns 279

Retail TouchPoints

APRIL 18, 2023

Timed to coincide with Earth Day, Eastern Mountain Sports (EMS) is once again participating in the Smartwool Second Cut project. During the month of April, EMS will accept shoppers’ used, clean socks (of all brands) that will then be recycled into new products via a partnership with Material Return.

Promotions 275

Promotions Returns Location Store Operations 275

Retail TouchPoints

DECEMBER 11, 2024

Rather than fulfill its contractual obligations to ensure that the merger succeeded, Kroger acted in its own financial self-interest, repeatedly providing insufficient divestiture proposals that ignored regulators concerns.

Payment Services 162

Payment Services Fulfillment Promotions Consumer 162

Retail TouchPoints

APRIL 22, 2022

Throughout all times of the year, retailers use seasonal discounts and special promotions to increase the average purchase size of existing customers and to entice new customers. However, these alluring discounts can also attract fraudsters, resulting in a spike in promotion abuse. Scalable Order Fulfillment and Automation.

Merchant Services 278

Merchant Services Returns Fulfillment Promotions 278

Retail TouchPoints

JANUARY 2, 2025

Personalized marketing campaigns, loyalty programs and targeted promotions can help bridge the gap between disparate consumer segments. Retailers must embrace technology and data analytics to gain insights into consumer preferences and tailor their offerings accordingly.

Consumer 289

Consumer Shipping Shopping Marketing 289

Retail TouchPoints

FEBRUARY 25, 2025

Retailers can use this information to create unique promotions in real time. They also can use gen AI to tailor email subject lines, product recommendations and compelling narratives according to the customer, or design personalized on-site promotions such as banners, pop-ups and product recommendations.

Accessories 179

Accessories Promotions Returns Consumer 179

Retail Focus

MARCH 13, 2025

For instance, AI-powered virtual assistants can provide product suggestions based on previous shopping habits, while interactive kiosks offer tailored promotions and inventory updates. By tracking customer preferences and purchasing habits, stores can tailor promotions, discounts, and recommendations to individual shoppers.

Payment Services 147

Payment Services Checkout Inventory Management Kiosk 147

Retail TouchPoints

DECEMBER 12, 2023

In this kind of shopping environment, how should retailers align their promotions and markdowns for the greatest impact? Keeping in mind as well the need to optimize their supply chain fulfillment to meet consumer delivery expectations while managing parcel carrier costs?

Markdowns 278

Markdowns Retailing Pricing Promotions Fulfillment 278