Retail TouchPoints

AUGUST 28, 2023

The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its omnichannel sales strategy and deliver seamless shopping experiences across all channels. The retailer already uses Manhattan Active Omni Order Management, including store inventory and fulfillment capabilities. ” .

Clienteling 238

Clienteling Point of Sale Specialty Retailers Fulfillment 238

Retail TouchPoints

MARCH 7, 2025

If you have fulfillment and payment data connected, the customer could [make that additional purchase] with the click of a button in the app, seamlessly within that same transaction, rather than the shopper having to use the in-store POS to make the additional purchase, he noted.

Payment Services 134

Payment Services Fulfillment Department Stores Customer Experience 134

Retail TouchPoints

FEBRUARY 28, 2025

The Wine Finder is available online for more than 500 Marks & Spencer stores and on point-of-sale marketing in 20 Foodhalls. The tool asks a few quick questions about personal preferences and then makes tailored wine recommendations based on available inventory in the customers chosen store.

Point of Sale 175

Point of Sale Shopping Marketing Customer Experience 175

Retail TouchPoints

JUNE 7, 2021

Shoppers increasingly want the convenience of online shopping and anywhere fulfillment. Retail workers traditionally occupied point-of-sale positions or customer services positions, but now they are central to the success of complex and sophisticated supply chain operations. .

Fulfillment 306

Fulfillment Point of Sale Consumer Shopping 306

Retail TouchPoints

FEBRUARY 6, 2023

Indeed, when asked how they view their stores today, three of the top six responses involved omnichannel integration with ecommerce operations , including expanding stores’ roles as fulfillment centers, data collection points and ecommerce “showrooms.”

Planning 283

Planning Payment Services Checkout Fulfillment 283

Retail TouchPoints

DECEMBER 3, 2024

Like most retailers of a certain age, The Paper Store debuted in brick-and-mortar — in this case a modest family-run newsstand in Maynard, Mass. that opened in 1964.

Shopping 281

Shopping ATS Visual Merchandising Location 281

Retail Minded

SEPTEMBER 21, 2021

Did you know that point of sale systems date back to 1879 when the first one was invented by American shopkeeper James Ritty. The post Pandemic Shifts Shine a Light on Importance of Modern Point of Sale appeared first on Retail Minded. Since then, POS systems have taken a dramatic shift in their capabilities.

Point of Sale 98

Point of Sale Merchant Services Payment Services Shipping 98

Retail TouchPoints

OCTOBER 9, 2023

When we talk about omnichannel order fulfillment , there can be a mistake in thinking it’s just about online. Many of these ‘child brands’ need to leverage the same retail fulfillment methods of the parent. So your distributed order management strategy must consider the DC and the store, both for taking and fulfilling orders.

Fulfillment 301

Fulfillment Shipping Suggestive Selling Management 301

Retail TouchPoints

DECEMBER 18, 2024

Invest in tax automation: Implementing tax automation can simplify compliance for retailers navigating the challenges of sales tax RDFs, point-of-sale fees and everything else. Staying informed allows businesses to adjust their practices and stay one step ahead.

Accounting 274

Accounting Point of Sale Consumer Planning 274

Retail TouchPoints

DECEMBER 26, 2024

For consumers, grocery shopping has become a multi-location event, with shoppers visiting an average of 5.2 stores to cross every item off their lists. This grocery hopping trend has become especially prevalent thanks to consumer-friendly technology like curbside pickup, home delivery and online ordering.

Grocer 246

Grocer Checkout Customer Experience Promotions 246

Retail TouchPoints

SEPTEMBER 24, 2024

California Governor Gavin Newsom has signed a bill banning retailers from offering any type of plastic bag to customers at the point of sale. The new law, scheduled to take effect Jan.

Point of Sale 259

Point of Sale Checkout Consumer ATS 259

Inside Retail

SEPTEMBER 18, 2024

Specifically, we develop point of sale, merchandising, order management, CRM, sales audit and analytics solutions. Aptos One is informed and enriched by over 40 years of store systems leadership and supported by our enterprise solutions for order management and fulfilment, merchandising , inventory, sales audit and analytics.

Suggestive Selling 264

Suggestive Selling Clienteling Fulfillment Shipping 264

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

Fulfillment 238

Fulfillment Payment Services Beauty and Health Checkout 238

Retail TouchPoints

JUNE 2, 2023

Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels. The company leans on its omnichannel fulfillment software to ensure these transactions run smoothly. It manages our BOPIS component. We need to make sure it’s seamless.

Inventory Management 273

Inventory Management Management Fulfillment Supply Chain Management 273

Retail TouchPoints

MAY 24, 2024

Retailers with up to 1,000 stores can centralize workflows to manage POS hardware, software and payments, order routing and fulfillment, and discounts and promotions.

Merchant Services 261

Merchant Services Payment Services Fulfillment Checkout 261

Retail Focus

DECEMBER 12, 2024

Fashion, for instance, reflects our projection of a better future and fulfils a need for optimism. Known for their freshly made, hot doughnuts, the brand has grown from 20 to 40 international markets within three years, with plans to reach 100,000 points of sale globally.

Marketing 264

Marketing Fashion Retail Marketing Management 264

Retail TouchPoints

NOVEMBER 23, 2023

In the omnichannel context, inventory is spread out across multiple distribution channels that usually include digital and brick-and-mortar points of sale. When retailers find themselves with excess inventory, profit margins depend on their ability to balance stock levels quickly.

Point of Sale 266

Point of Sale Planning Marketing Fulfillment 266

Retail TouchPoints

SEPTEMBER 12, 2023

We’ve been able to sell lots and lots and lots of products, to the point that TikTok is quickly becoming one of our larger [points of sale] ,” he shared in an interview with Retail TouchPoints.

Merchant Services 273

Merchant Services Payment Services Shopping Checkout 273

Inside Retail

JUNE 28, 2021

Micro-fulfilment centres (MFCs) are the next step in creating a harmonious omni-channel supply chain. Ongoing shifts in the retail landscape, driven by e-commerce, along with changing consumer demands and expectations, are creating an increased need for fast, efficient local fulfilment.

Grocer 191

Grocer Fulfillment Consumer Point of Sale 191

Retail TouchPoints

FEBRUARY 15, 2021

Considering the above, it’s clear that retailers will be best positioned to fulfill the needs of the new post-COVID consumer with a hybrid approach to physical and virtual space. Affirming evidence came from recent research by CBRE, which found consumers in Italy and Spain spending 10% to 15% more per store visit since reopening.

Fulfillment 274

Fulfillment Checkout Store Layout Consumer 274

Retail TouchPoints

SEPTEMBER 19, 2023

Instacart works with more than 1,400 retail banners across 80,000+ stores, representing more than 85% of the U.S. grocery industry, according to the company’s SEC filing.

ATS 260

ATS Fulfillment Checkout Advertising 260

Retail TouchPoints

AUGUST 21, 2024

Alonement, a term coined to describe the positive, fulfilling experiences one can have while being alone, emphasizes the joy and rejuvenation found in having time for yourself. Many retailers are looking to the benefits of alonement, such as reduced stress and enhanced creativity, to inspire their designs.

Shopping 274

Shopping Kiosk Fulfillment Consumer 274

Retail TouchPoints

FEBRUARY 20, 2025

This also includes functionality such as an API for retailers that allows Instacart Shoppers to signal when inventory is running low or out of stock. Demonstration of Instacart’s pick-to-light functionality for its Shoppers.

Grocer 185

Grocer Shopping Consumer Management 185

Retail TouchPoints

DECEMBER 17, 2021

GIANT has added frictionless just walk out technology at a grab-and-go convenience store located at its Philadelphia ecommerce fulfillment center. The “lunchbox” technology, which is part of Ahold Delhaize USA ’s Retail Business Services suite of solutions, will be available to the 125 employees at the site, which is not open to the public.

Checkout 258

Checkout ATS Fulfillment Location 258

Inside Retail

MARCH 17, 2022

It connects, on a centralised and measurable platform, several touchpoints and interactions a customer has with the brand or business: payments, rewards, inventory, delivery options, product return, supply chain, fulfilment options, and more. The smarter fulfilment models might even make this happen on the same or next day.

Checkout 246

Checkout Drop-Shipping Payment Services Inventory Management 246

Retail TouchPoints

AUGUST 5, 2024

But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing labor shortages in retail.

Inventory Management 261

Inventory Management Point of Sale Promotions Jewelry 261

Retail TouchPoints

JULY 9, 2024

The retailer is in the midst of rolling out new next-generation store technology, including new point-of-sale (POS) hardware and software, as well as upgrading its stores’ WiFi and network bandwidth. However, there’s been even more going on behind the scenes and in a growing number of JCPenney stores.

Point of Sale 274

Point of Sale Payment Services Customer Experience Department Stores 274

Retail TouchPoints

JANUARY 11, 2021

“We refocused marketing, operating and retail operations to enable mobile- and web-centric customer journeys, to ensure seamless experiences while improving logistics and fulfillment, including express delivery using taxi drivers. “In

Payment Services 295

Payment Services Location Fulfillment Customer Experience 295

Retail TouchPoints

NOVEMBER 11, 2021

Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. 17 from 1:20 to 2:10 p.m.

Merchant Services 341

Merchant Services Payment Services Consumer Beauty and Health 341

Retail TouchPoints

AUGUST 25, 2020

Retailers need to make the necessary adjustments to store operations, fulfilment processes, payments and more, to respect shoppers’ continued desire for contactless commerce. Livestreaming Unlocks Massive Sales Potential. There is no ‘returning to normal’.

Payment Services 301

Payment Services Consumer Fulfillment Store Operations 301

Retail TouchPoints

JULY 29, 2020

As Larocque sees it, the DTC business is valuable not only for the revenue it contributes, but also for the customer data Burton can use to guide manufacturing, product development, wholesaling, fulfillment, e-Commerce, physical retail and all of its marketing efforts. “It’s It’s really a holistic approach,” she said. “We

Planning 314

Planning Wholesale Customer Experience Store Operations 314

Retail TouchPoints

JULY 25, 2023

But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. Fast, efficient store fulfillment also made advances in Walgreens’ delivery services possible. “We It helps, of course, that Walgreens has an enviable store footprint: more than 8,800 stores nationwide, putting 78% of the U.S.

Payment Services 246

Payment Services Fulfillment Store Operations Point of Sale 246

Retail TouchPoints

JUNE 29, 2021

The data is available in real time at the POS, empowering store associates to deliver seamless brand experiences with capabilities such as mobile checkout, endless aisle, store fulfillment, inventory management and clienteling. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement. “As

Clienteling 210

Clienteling Inventory Management Checkout Fulfillment 210

Retail TouchPoints

NOVEMBER 18, 2022

Additionally, National Retail Solutions (NRS) , which provides point-of-sale and other store management solutions for more than 17,000 bodegas and neighborhood convenience stores, is partnering with Uber Direct to support same-day delivery offerings.

Point of Sale 284

Point of Sale Customer Experience Supermarket Management 284

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Any disruption to the wired network due to a fiber cut, network error or human lapse will result in the store going offline. Tractor Supply Co.

Sporting Goods 261

Sporting Goods Payment Services Point of Sale Shrinkage 261

Retail TouchPoints

AUGUST 31, 2022

From the point-of-sale to stock information, the retail industry is brimming with data. Yet these data points are only part of the story. Awareness of consumer behavior in the offline retail world can help brands drive sales, find ideal customers, and innovate. Use Location Data to Better Understand your Audience.

Location 284

Location Advertising Promotions Point of Sale 284

Retail TouchPoints

AUGUST 14, 2020

The webinar wrapped up with predictions about the upcoming holiday season: 30% of retail holiday sales will come from a digital channel, compared to 14% the previous year. Stores will be critical again this year, but more as fulfillment centers providing curbside pickup, BOPIS or other contactless transactions.

Consumer 284

Consumer Marketing Checkout Customer Experience 284