Retail TouchPoints

JULY 10, 2024

Ikea stores, long known as warehouse-sized selling spaces scented with the wafting aroma of Swedish meatballs, have been shrinking and changing functions in recent months — including taking a bigger role in last mile fulfillment. It’s also giving you the opportunity to plan your space yourself, and then to buy.

Fulfillment 187

Fulfillment Customer Experience Shopping Promotions 187

Retail TouchPoints

NOVEMBER 22, 2023

Walmart has introduced parcel stations — essentially mini “post offices” designed to streamline stores’ receiving and delivering of orders — and will have them operating in more than 40 stores by the end of 2023. and scaling up its plans for drone deliveries by partnering with Google parent company Alphabet.

Fulfillment 219

Fulfillment Store Operations Customer Experience Planning 219

Retail TouchPoints

NOVEMBER 7, 2024

Instacart also is planning to extend pick-to-light to its Caper Carts smart carts, which will enable customers to have shelf labels flash for items — whether from their shopping list or an ad or coupon they see — directly from their cart. “We

Fulfillment 233

Fulfillment Supermarket Grocer Store Operations 233

Retail TouchPoints

FEBRUARY 7, 2024

to serve its expanding store fleet. The retailer also has signed leases for planned new stores in four locations: Potomac Mills in Woodbridge, Va.; The new retail stores will total more than 128,000 square feet of retail selling space, offering the latest fashion trends and essentials as well as homewares and beauty items.

Planning 246

Planning Location Fashion Consumer 246

Retail TouchPoints

OCTOBER 3, 2023

is betting big on going small, with plans to open up to 30 new small-format locations across the country in 2024. The planned expansion is in addition to the nearly 15 small-format stores that the retailer already operates. Macy’s Inc.

Planning 238

Planning Marketing Location Shopping 238

Retail TouchPoints

NOVEMBER 29, 2022

stores, to distribution center-based fulfillment of large items like riding mowers, grills and furniture. CEO Marvin Ellison, speaking during a recent conference call discussing the home improvement retailer’s Q3 financial results, revealed that Lowe’s is on track to change over its entire store base to this model by the end of 2023.

Fulfillment 243

Fulfillment Markdowns Store Operations Customer Experience 243

Retail TouchPoints

MAY 10, 2022

Taking a proactive approach in planning for and responding to severe weather volatility will help safeguard any business’s reputation — and long-term growth potential. That said, a common concern in the retail and hospitality space is how to efficiently maintain operations in the face of a severe weather event.

Planning 226

Planning Location Management Fulfillment 226

Retail TouchPoints

APRIL 5, 2023

Walmart plans to introduce automation at nearly two-thirds of its stores and aims to have approximately 55 % of its fulfillment center volume move through automated facilities by the end of fiscal 2026.

Planning 201

Planning Fulfillment Returns Advertising 201

Retail TouchPoints

JUNE 29, 2023

The company also has been making efforts to expand the availability of its offerings; Shipt revealed plans to add SNAP EBT to its payment options in September 2022 and debuted its LadderUp initiative supporting food access and local businesses in February 2023.

Planning 241

Planning Payment Services Store Operations Customer Experience 241

Retail TouchPoints

JUNE 1, 2023

Walmart ’s latest sustainability initiatives combine changes to its fulfillment processes as well as customer-facing options for reducing waste, including allowing online shoppers to opt out of plastic bags for store pickup orders and to request consolidation of multiple items into fewer boxes. in a statement.

Fulfillment 259

Fulfillment Shipping Location Planning 259

Retail TouchPoints

NOVEMBER 1, 2024

Additionally, the retailer plans to freeze any price increases on its U.S.-owned owned and operated stores through fiscal 2025, which ends in October 2025. Starbucks also will shift its focus to its existing stores rather than building new ones. “One 1, 2024, Starbucks’ global comp store sales declined 2%.

Planning 224

Planning Customer Experience Marketing ATS 224

Retail TouchPoints

APRIL 18, 2023

He will be tasked with implementing new technologies including a modern ERP platform, a headless ecommerce solution, new finance and operations planning tools and a new product lifecycle management platform.

Finance 321

Finance Fulfillment Planning Management 321

Retail TouchPoints

FEBRUARY 2, 2024

net sales decline in Q4 2023, Tractor Supply still plans to open up to 95 brick-and-mortar stores in 2024, as well as complete its 10th distribution center. Comp store sales in Q4 dipped 4.2% ; for the full year of 2023, Tractor Supply’s net sales increased 2.5% , while comp store sales remained even with the prior year.

Planning 207

Planning Location Store Operations Fulfillment 207

Retail TouchPoints

JUNE 30, 2023

Freshippo also has established strategic partnerships with 13 global retail groups, international brands, global associations and consulting companies in Shanghai and announced plans to set up eight purchasing centers globally.

Planning 240

Planning Supermarket Consumer Store Operations 240

Retail TouchPoints

AUGUST 19, 2021

They’re the place a consumer “has to go to” because of lack of planning or for essential purposes only. Stores are, quite simply, expensive to operate. From a logistical standpoint, every product sees a minimum of eight physical touch points between its manufacturer and the store shelf.

Fulfillment 259

Fulfillment Management Shipping Consumer 259

Retail TouchPoints

SEPTEMBER 11, 2020

GameStop is accelerating store closure plans as part of its “de-densification” strategy. The retailer plans to shutter 400 to 450 stores worldwide in fiscal 2020, which ends in February 2021. GameStop already has closed 388 locations this year; the retailer currently operates more than 5,100 stores around the world.

Store Operations 291

Store Operations Planning Location Customer Experience 291

Retail TouchPoints

NOVEMBER 14, 2023

Circuit City has launched a Series A funding round along with plans for alliances with national companies, though it did not identify which companies will be involved. The integrations are slated to begin online and in select locations this year, with a more expansive rollout planned for 2024.

Planning 225

Planning Shopping Location Consumer 225

Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. Big Lots currently operates 1,431 stores across the U.S.

Planning 176

Planning Checkout Finance Returns 176

Retail TouchPoints

APRIL 8, 2024

Boisson has filed for Chapter 11 bankruptcy protection and shuttered its eight brick-and-mortar stores, according to multiple media reports and a LinkedIn blog post by Boisson founder Nicholas Bodkins. The non-alcoholic (NA) beverage brand plans to continue operating as a wholesaler and a DTC ecommerce retailer.

Wholesale 250

Wholesale Fulfillment Planning Location 250

Retail TouchPoints

JULY 21, 2020

store, and it plans to open 70 more brick-and-mortar locations in 2020. Four of those new stores will be in the greater Phoenix area, representing a new market for Aldi , as well as its first locations in Arizona. The new DC also will support Aldi stores in southern Alabama and the Florida Panhandle. in a statement.

Location 210

Location Planning Supermarket Marketing 210

Retail TouchPoints

AUGUST 6, 2024

Aldi will roll out Instacart Connected Stores solutions across all Aldi South Group locations in the U.S., including the delivery service’s in-store mode for its app; “Carrot Tags” with pick-to-light capabilities; and more streamlined pickup fulfillment technology. via a combination of new store openings and acquisitions.

Fulfillment 259

Fulfillment Shopping Location Marketing 259

Retail TouchPoints

OCTOBER 9, 2023

The presence of kiosks linking buyers to the online store The ability to ship from other stores and warehouses Your store going dark completely, becoming a micro-distribution center (DC)? When we talk about omnichannel order fulfillment , there can be a mistake in thinking it’s just about online.

Fulfillment 279

Fulfillment Shipping Suggestive Selling Management 279

Retail TouchPoints

FEBRUARY 27, 2024

has unveiled its Bold New Chapter strategy, signaling a major shift for the iconic department store retailer. Macy’s plans to close 150 underproductive nameplate stores — approximately 50 this year alone — and continue its expansion of smaller-format stores as it prioritizes investment in about 350 go-forward locations.

Location 244

Location Department Stores Fulfillment Planning 244

Retail TouchPoints

SEPTEMBER 23, 2022

The retailer is hoping the higher starting wage range it announced in February 2022 , $15 to $24 per hour, will streamline its holiday hiring plans despite ongoing labor shortages. the 40,000 employees that Walmart plans to add to its payroll for the holiday sales season. Target’s target is 2.5X

Planning 206

Planning Shopping Store Operations Fulfillment 206

Retail TouchPoints

DECEMBER 12, 2024

The home improvement retailer also plans to open 10 to 15 stores per year for the next several years. The retailer is working with both new sellers and existing suppliers to populate its new marketplace, with plans to include products at a range of price points designed to appeal to both value-oriented and more affluent customers.

Fulfillment 232

Fulfillment Planning Location ATS 232

Retail TouchPoints

MARCH 18, 2021

The return to brick-and-mortar will be a slow, steady process, and preparing stores for the great return will be as much about making shoppers comfortable as it will be about enticing them back. In-Store Fulfillment is Now Part of the Brand, Not a Convenient Extra. said Scaretta. “ Now consumers look for that.”.

Sporting Goods 284

Sporting Goods Fulfillment Returns Store Layout 284

Retail TouchPoints

APRIL 19, 2023

The changes at the top follow a global talent search that was initiated in August 2022 in anticipation of Robert Sawyer’s planned retirement as Loblaw COO at the end of 2023. Weston will remain as Chair of the Loblaw board of directors as well as CEO and Chair of the board of directors for parent company George Weston Ltd.

Planning 217

Planning Supermarket Shopping ATS 217

Retail TouchPoints

JULY 5, 2022

In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey. Prediction 2: Diversification of fulfillment services will be key to omnichannel success. The store has become a central hub for omnichannel fulfillment.

Fulfillment 236

Fulfillment Social Commerce Customer Retention Consumer 236

Retail TouchPoints

JULY 21, 2020

Walmart Canada is planning a $3.5 Adoption of curbside pickup has accelerated throughout the retail world during the pandemic, and Walmart Canada will expand the company’s Pickup offering to have it available at approximately 270 stores by the end of 2020. The equivalent in U.S. dollars is $2.58

Fulfillment 221

Fulfillment Payment Services Beauty and Health Checkout 221

Retail TouchPoints

SEPTEMBER 8, 2023

Kroger and Albertsons will sell 413 stores across 17 states and the District of Columbia, along with eight distribution centers, two offices and five private label brands, to C&S Wholesale Grocers for approximately $1.9 billion in cash.

Planning 224

Planning Grocer Wholesale Payment Services 224

Retail TouchPoints

AUGUST 22, 2023

Macy’s appears to be embracing this new format: while earlier incarnations of the smaller stores have been bannered as Market by Macy’s, these stores will simply be named Macy’s. The retailer had announced plans to expand its off-mall presence with additional smaller-format stores in May 2023.

Planning 200

Planning Fashion Location Marketing 200

Retail TouchPoints

FEBRUARY 8, 2023

The Vitamin Shoppe has opened the first of a planned dozen+ new franchise stores this year in Valparaiso, Ind. After announcing its ambitious franchising plans in May 2021, the retailer converted an existing Greensboro, N.C. The next new franchise store, scheduled to open this spring, will be in Tempe, Ariz.,

Planning 202

Planning Location Checkout Marketing 202

Retail TouchPoints

JULY 10, 2024

Walmart already has opened four of five planned next-generation fulfillment centers , designed to expand access to next-day and two -day shipping for Walmart customers as well as to support clients of Walmart Fulfillment Services.

Fulfillment 203

Fulfillment Shipping Location Planning 203

Retail TouchPoints

AUGUST 25, 2020

With retailers continuing to reopen their doors to the public, the question remains — what COVID-19-necessitated retailing strategies will make their way into go-forward plans, and which of those will be forgotten? Online transparency into in-store inventory is going to be crucial to retailers’ survival — in China and around the world.

Payment Services 275

Payment Services Consumer Fulfillment Store Operations 275

Retail TouchPoints

APRIL 25, 2024

Mall operator Simon revealed big plans to expand its Woodbury Common Premium Outlet center in Fall 2023, including the addition of 155,000 square feet of retail stores and restaurants, a 200 -key luxury hotel, a second parking facility and upgraded amenities.

Inventory Management 218

Inventory Management Customer Experience Fulfillment Shopping 218

Retail TouchPoints

AUGUST 12, 2022

Ace Hardware operates under a retailer-owned cooperative model in which local entrepreneurs own their local store operation and become part of a limited number of shareholders of Ace Hardware Corporation. “We That’s in addition to the more than 2.5 million square feet that the company has added over the past four years.

Planning 209

Planning Store Operations Location ATS 209

Retail TouchPoints

JANUARY 13, 2023

Lululemon is in the process of rolling out a cloud-based RFID inventory management solution to its 600+ stores globally that will help the retailer optimize its in-store product assortments. Having a fully mobile cloud solution in our stores greatly contributes to this experience.

Inventory Management 242

Inventory Management Fulfillment Planning Management 242