Retail TouchPoints

MARCH 5, 2021

Majid Al Futtaim , the exclusive franchisee of French hypermarket chain Carrefour in the United Arab Emirates, has opened a fully automated micro-fulfillment center (MFC) at the Carrefour store in Ibn Battuta Mall in Dubai.

Fulfillment 261

Fulfillment Location Planning Management 261

Retail TouchPoints

NOVEMBER 22, 2023

Walmart has introduced parcel stations — essentially mini “post offices” designed to streamline stores’ receiving and delivering of orders — and will have them operating in more than 40 stores by the end of 2023. and scaling up its plans for drone deliveries by partnering with Google parent company Alphabet.

Fulfillment 228

Fulfillment Store Operations Customer Experience Planning 228

Retail TouchPoints

NOVEMBER 1, 2024

Additionally, the retailer plans to freeze any price increases on its U.S.-owned owned and operated stores through fiscal 2025, which ends in October 2025. Starbucks also will shift its focus to its existing stores rather than building new ones. “One 1, 2024, Starbucks’ global comp store sales declined 2%.

Planning 232

Planning Customer Experience Marketing ATS 232

Retail TouchPoints

OCTOBER 3, 2023

is betting big on going small, with plans to open up to 30 new small-format locations across the country in 2024. The planned expansion is in addition to the nearly 15 small-format stores that the retailer already operates. Macy’s Inc.

Planning 245

Planning Marketing Location Shopping 245

Retail TouchPoints

APRIL 5, 2023

Walmart plans to introduce automation at nearly two-thirds of its stores and aims to have approximately 55 % of its fulfillment center volume move through automated facilities by the end of fiscal 2026.

Planning 209

Planning Fulfillment Returns Advertising 209

Retail TouchPoints

FEBRUARY 7, 2024

to serve its expanding store fleet. The retailer also has signed leases for planned new stores in four locations: Potomac Mills in Woodbridge, Va.; The new retail stores will total more than 128,000 square feet of retail selling space, offering the latest fashion trends and essentials as well as homewares and beauty items.

Planning 251

Planning Location Fashion Consumer 251

Retail TouchPoints

FEBRUARY 2, 2024

net sales decline in Q4 2023, Tractor Supply still plans to open up to 95 brick-and-mortar stores in 2024, as well as complete its 10th distribution center. Comp store sales in Q4 dipped 4.2% ; for the full year of 2023, Tractor Supply’s net sales increased 2.5% , while comp store sales remained even with the prior year.

Planning 215

Planning Location Store Operations Fulfillment 215

Retail TouchPoints

NOVEMBER 29, 2022

stores, to distribution center-based fulfillment of large items like riding mowers, grills and furniture. CEO Marvin Ellison, speaking during a recent conference call discussing the home improvement retailer’s Q3 financial results, revealed that Lowe’s is on track to change over its entire store base to this model by the end of 2023.

Fulfillment 250

Fulfillment Markdowns Store Operations Customer Experience 250

Retail TouchPoints

MAY 10, 2022

Taking a proactive approach in planning for and responding to severe weather volatility will help safeguard any business’s reputation — and long-term growth potential. That said, a common concern in the retail and hospitality space is how to efficiently maintain operations in the face of a severe weather event.

Planning 234

Planning Location Fulfillment Management 234

Retail TouchPoints

NOVEMBER 14, 2023

Circuit City has launched a Series A funding round along with plans for alliances with national companies, though it did not identify which companies will be involved. The integrations are slated to begin online and in select locations this year, with a more expansive rollout planned for 2024.

Planning 233

Planning Shopping Location Consumer 233

Retail TouchPoints

JUNE 29, 2023

The company also has been making efforts to expand the availability of its offerings; Shipt revealed plans to add SNAP EBT to its payment options in September 2022 and debuted its LadderUp initiative supporting food access and local businesses in February 2023.

Planning 249

Planning Payment Services Store Operations Customer Experience 249

Retail TouchPoints

JULY 29, 2020

The second prong was replacing foundational systems, such as the company’s legacy enterprise resource planning (ERP) system. “It The platform connects into Salesforce Commerce Cloud, providing a unified view of e-Commerce and store operations at both the store and headquarters level. “We

Planning 258

Planning Wholesale Customer Experience Store Operations 258

Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. Big Lots currently operates 1,431 stores across the U.S.

Planning 176

Planning Checkout Finance Returns 176

Retail TouchPoints

JUNE 30, 2023

Freshippo also has established strategic partnerships with 13 global retail groups, international brands, global associations and consulting companies in Shanghai and announced plans to set up eight purchasing centers globally.

Planning 248

Planning Supermarket Consumer Store Operations 248

Retail TouchPoints

JULY 10, 2024

Walmart already has opened four of five planned next-generation fulfillment centers , designed to expand access to next-day and two -day shipping for Walmart customers as well as to support clients of Walmart Fulfillment Services.

Fulfillment 210

Fulfillment Shipping Location Planning 210

Retail TouchPoints

JUNE 1, 2023

Walmart ’s latest sustainability initiatives combine changes to its fulfillment processes as well as customer-facing options for reducing waste, including allowing online shoppers to opt out of plastic bags for store pickup orders and to request consolidation of multiple items into fewer boxes. in a statement.

Fulfillment 264

Fulfillment Shipping Location Planning 264

Retail TouchPoints

AUGUST 6, 2024

Aldi will roll out Instacart Connected Stores solutions across all Aldi South Group locations in the U.S., including the delivery service’s in-store mode for its app; “Carrot Tags” with pick-to-light capabilities; and more streamlined pickup fulfillment technology. via a combination of new store openings and acquisitions.

Fulfillment 266

Fulfillment Shopping Location Marketing 266

Retail TouchPoints

AUGUST 22, 2023

Macy’s appears to be embracing this new format: while earlier incarnations of the smaller stores have been bannered as Market by Macy’s, these stores will simply be named Macy’s. The retailer had announced plans to expand its off-mall presence with additional smaller-format stores in May 2023.

Planning 208

Planning Fashion Location Marketing 208

Retail TouchPoints

APRIL 8, 2024

Boisson has filed for Chapter 11 bankruptcy protection and shuttered its eight brick-and-mortar stores, according to multiple media reports and a LinkedIn blog post by Boisson founder Nicholas Bodkins. The non-alcoholic (NA) beverage brand plans to continue operating as a wholesaler and a DTC ecommerce retailer.

Wholesale 254

Wholesale Fulfillment Planning Location 254

Retail TouchPoints

NOVEMBER 27, 2023

Ikea will open a Plan and Order Point as its third store in the Dallas-Fort Worth market on Nov. The 10,800-square-foot location in Southlake joins two large-format stores in Frisco and Grand Prairie, Texas. In April 2023 the retailer revealed plans to invest more than $2.2 billion to enhance U.S.

Planning 144

Planning Marketing Customer Experience Location 144

Retail TouchPoints

JANUARY 17, 2024

Ikea , which debuted its Plan and Order Point store format in Dallas in November 2023 , will add four additional locations this year, with more to follow. Smaller than traditional Ikea brick-and-mortar locations, these stores offer design consultations and serve as customer pickup points.

Planning 144

Planning Location Accounting Shopping 144

Retail TouchPoints

SEPTEMBER 8, 2023

Kroger and Albertsons will sell 413 stores across 17 states and the District of Columbia, along with eight distribution centers, two offices and five private label brands, to C&S Wholesale Grocers for approximately $1.9 billion in cash.

Planning 232

Planning Grocer Wholesale Payment Services 232

Retail TouchPoints

JANUARY 18, 2024

Current COO John Mulligan announced his retirement plans in October 2023. As COO, Fiddelke will oversee Target’s nearly 2,000 stores, its global supply chain network, fulfillment services, network capacity planning, enterprise operations and the teams responsible for building and remodeling Target stores and facilities.

Fulfillment 222

Fulfillment Finance Accessories Apparel 222

Retail TouchPoints

APRIL 25, 2024

Mall operator Simon revealed big plans to expand its Woodbury Common Premium Outlet center in Fall 2023, including the addition of 155,000 square feet of retail stores and restaurants, a 200 -key luxury hotel, a second parking facility and upgraded amenities.

Inventory Management 227

Inventory Management Customer Experience Fulfillment Shopping 227

Retail TouchPoints

FEBRUARY 8, 2023

The Vitamin Shoppe has opened the first of a planned dozen+ new franchise stores this year in Valparaiso, Ind. After announcing its ambitious franchising plans in May 2021, the retailer converted an existing Greensboro, N.C. The next new franchise store, scheduled to open this spring, will be in Tempe, Ariz.,

Planning 210

Planning Location Checkout Marketing 210

Retail TouchPoints

SEPTEMBER 23, 2022

The retailer is hoping the higher starting wage range it announced in February 2022 , $15 to $24 per hour, will streamline its holiday hiring plans despite ongoing labor shortages. the 40,000 employees that Walmart plans to add to its payroll for the holiday sales season. Target’s target is 2.5X

Planning 214

Planning Shopping Store Operations Fulfillment 214

Retail TouchPoints

APRIL 19, 2023

The changes at the top follow a global talent search that was initiated in August 2022 in anticipation of Robert Sawyer’s planned retirement as Loblaw COO at the end of 2023. Weston will remain as Chair of the Loblaw board of directors as well as CEO and Chair of the board of directors for parent company George Weston Ltd.

Planning 225

Planning Supermarket Shopping Store Operations 225

Retail TouchPoints

FEBRUARY 27, 2024

has unveiled its Bold New Chapter strategy, signaling a major shift for the iconic department store retailer. Macy’s plans to close 150 underproductive nameplate stores — approximately 50 this year alone — and continue its expansion of smaller-format stores as it prioritizes investment in about 350 go-forward locations.

Location 252

Location Department Stores Fulfillment Planning 252

Retail TouchPoints

OCTOBER 10, 2024

That means we have opportunities lost at the store because we don’t have the right size, and replenishment is driven by what corporate believes is in system. If sizes have been messed up for whatever reason at our stores, we’re not going to be planning properly and not going to be selling properly.”

Payment Services 231

Payment Services Apparel Checkout Fulfillment 231

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

Planning 130

Planning Beauty and Health Payment Services Checkout 130

Retail TouchPoints

APRIL 18, 2023

He will be tasked with implementing new technologies including a modern ERP platform, a headless ecommerce solution, new finance and operations planning tools and a new product lifecycle management platform.

Finance 328

Finance Fulfillment Planning Management 328

Retail TouchPoints

OCTOBER 9, 2023

The presence of kiosks linking buyers to the online store The ability to ship from other stores and warehouses Your store going dark completely, becoming a micro-distribution center (DC)? When we talk about omnichannel order fulfillment , there can be a mistake in thinking it’s just about online.

Fulfillment 286

Fulfillment Shipping Suggestive Selling Management 286

Retail TouchPoints

MARCH 26, 2024

Academy Sports + Outdoors will open up to 17 new stores during its 2024 fiscal year, which began Feb. The first two stores are in the Raleigh suburb of Knightdale, N.C., The retailer currently operates 283 stores across 18 states. which opened on March 22, and the Indianapolis-area Greenwood, Ind.,

Outdoor 235

Outdoor Planning Apparel Store Operations 235

Retail TouchPoints

AUGUST 12, 2022

Ace Hardware operates under a retailer-owned cooperative model in which local entrepreneurs own their local store operation and become part of a limited number of shareholders of Ace Hardware Corporation. “We That’s in addition to the more than 2.5 million square feet that the company has added over the past four years.

Planning 217

Planning Store Operations Location ATS 217

Retail TouchPoints

DECEMBER 12, 2023

In addition to this timing variation, over 60% of shoppers plan to do their browsing online, yet 85% expect to buy at least one product in a store. Keeping in mind as well the need to optimize their supply chain fulfillment to meet consumer delivery expectations while managing parcel carrier costs?

Markdowns 253

Markdowns Retailing Pricing Promotions Fulfillment 253

Retail TouchPoints

AUGUST 19, 2021

They’re the place a consumer “has to go to” because of lack of planning or for essential purposes only. Stores are, quite simply, expensive to operate. From a logistical standpoint, every product sees a minimum of eight physical touch points between its manufacturer and the store shelf.

Fulfillment 260

Fulfillment Management Shipping Consumer 260

Retail TouchPoints

JULY 5, 2022

In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey. Prediction 2: Diversification of fulfillment services will be key to omnichannel success. The store has become a central hub for omnichannel fulfillment.

Fulfillment 244

Fulfillment Social Commerce Customer Retention Consumer 244