Retail TouchPoints

FEBRUARY 6, 2025

Were in the early stages of what you might call the Great Shopping Migration: almost 60% of online customers recently polled confirmed that they were likely to use social media platforms to shop. As mentioned, though, these shops are making improvements in standard-setting with higher-caliber merchants operating on them.

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Retail TouchPoints

OCTOBER 23, 2024

Amazon has made a number of moves to refine its offerings, including adding fuel discounts to the list of Prime membership benefits; developing a low-cost store to compete with discount shopping apps like Temu; and redesigning the homepage of its shopping app for easier navigation. The bulk of the program will be shut down by Dec.

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Retail TouchPoints

APRIL 28, 2025

Brands like Amazon have set the gold standard for a modern ecommerce shopping experience. Without a plan to prepare and leverage the data they have (and gather the data they need), its tough to meet customers ecommerce expectations much less exceed them. The good news? 20% off sustainable products for climate-conscious customers).

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Shopping Customer Experience Fulfillment Inventory Management 147

Retail TouchPoints

AUGUST 22, 2024

I got a view of everything around Sephora; I got to see what it was like to do digital marketing, the ecommerce business, the forecasting and planning business,” Turley said in an interview with Retail TouchPoints. “I We’re all so conditioned for everything to be on-demand, and the impact is that you don’t plan,” she noted.

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Fulfillment Drop-Shipping Shipping Customer Experience 276

Inside Retail

JANUARY 6, 2025

Among Amazon shoppers in the UK, 70 per cent now shop there at least once a month, while 17 per cent use the online marketplace weekly. This, combined with Amazons dedicated focus on building a vast fulfilment network to underpin its delivery proposition, has allowed the brand to achieve the size and scale it has in the UK.

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Fulfillment Shipping Marketing Accessories 240

Retail TouchPoints

FEBRUARY 9, 2024

Discount shopping app Shein has announced plans to open a Seattle-area office as it continues to expand its U.S. fulfilment and logistics, furthering the company’s ongoing effort to localize fulfillment and support speedier delivery times for American customers. Fulfillment and Logistics at Shein in a statement.

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Fulfillment Social Commerce Apparel Customer Experience 264

Retail TouchPoints

OCTOBER 23, 2024

For retailers, 3P commerce provides the ability to offer an increased selection of products and helps reduce the risks of managing fulfillment — an issue we saw firsthand with recent supply chain disruptions,” said Lou Keyes, CEO of Rithum in comments shared with Retail TouchPoints.

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Retail TouchPoints

OCTOBER 31, 2022

Looking ahead, we remain confident in our expansion plans and continue to see plenty of opportunity to grow to at least 2,900 Ross Dress for Less and 700 dd’s DISCOUNTS locations over time.” During Q2 2022, Dollar General opened 227 new stores, remodeled 533 locations and relocated 30 shops as part of its expansion plan.

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Retail TouchPoints

OCTOBER 16, 2023

Walmart , which had announced plans to open four next-generation fulfillment centers in June 2022 , will build a fifth location scheduled to open in 2026 in Stockton, Calif. The 900,000-square-foot facility will help Walmart fulfill online orders for West Coast customers more quickly and efficiently. “In in a statement. “In

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Retail TouchPoints

NOVEMBER 9, 2021

Labor shortages, stressed supply chains and a major emphasis on ecommerce have turned fulfillment into one of the biggest challenges retailers will face in the 2021 holiday season. With so much at stake, retailers must get fulfillment right or risk being left behind. Store-Based Fulfillment Is Key, but the Right Tools Must Be in Place.

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Fulfillment Drop-Shipping Shipping Consumer 306

Retail TouchPoints

APRIL 21, 2022

Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns. FBA retailers also will benefit from the accelerated delivery time Prime fulfillment offers.

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Fulfillment Merchant Services Shipping ATS 278

Retail TouchPoints

JANUARY 26, 2023

Sam’s Club is embarking on an ambitious expansion of its physical footprint, beginning with five new fulfillment and distribution centers opening this year — the first, in Georgia, in Q3 2023. As we open new clubs in new locations, we’ll continue to innovate so that our members shop and save whether in person or online,” said McLay.

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Retail TouchPoints

SEPTEMBER 27, 2024

We can serve any customer for any shopping occasion. What Amazon plans to do next is grow, and how Herrington plans to do this boils down to two factors: delivery speed and what Herrington calls “ cost to serve; ” essentially, finding cheaper ways to be faster. fulfillment centers serving the whole country.

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Planning Fulfillment Customer Experience Shopping 271

Retail TouchPoints

MARCH 27, 2024

Instacart has launched the Instacart Developer Platform (IDP) , a publicly available API program that will enable third-party companies to integrate Instacart’s fulfillment and delivery functionality into their websites and apps. for meal planning or cooking content, for example).

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Fulfillment Planning Consumer Shopping 278

Retail TouchPoints

NOVEMBER 10, 2022

The first new store concept recently opened outside of Houston, and Target plans to utilize the format in half of the 200 store remodels and almost all of the 30 new stores planned for 2023. The new design, which features a more open layout and localized elements, will also be incorporated into future remodels across the chain.

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Fulfillment Store Layout Planning Accounting 264

Retail TouchPoints

JUNE 27, 2024

In its latest move to combat the growth of discount Chinese shopping apps Temu and Shein , Amazon is reportedly planning to add its own China-direct section, according to The Information. Amazon told Chinese sellers that it would start signing up merchants this summer and plans to begin accepting inventory in the fall.

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Planning Fulfillment Apparel Shipping 260

Retail TouchPoints

JULY 10, 2024

Ikea stores, long known as warehouse-sized selling spaces scented with the wafting aroma of Swedish meatballs, have been shrinking and changing functions in recent months — including taking a bigger role in last mile fulfillment. They can then put [items] in their digital shopping cart and complete the shopping experience.”

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Fulfillment Customer Experience Shopping Promotions 255

Retail TouchPoints

NOVEMBER 14, 2023

Circuit City has launched a Series A funding round along with plans for alliances with national companies, though it did not identify which companies will be involved. The integrations are slated to begin online and in select locations this year, with a more expansive rollout planned for 2024.

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Planning Shopping Location Consumer 277

Inside Retail

FEBRUARY 25, 2025

Besides the normal blue box that I’m sure the American consumer has already seen and shopped in, we have started to create pickup points across the US, the COO said. In addition to the changes mentioned, Ikea plans to launch a large-scale store in the heart of New York Citys luxury precinct. Whats next in store for Ikea?

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Retail TouchPoints

FEBRUARY 6, 2023

Instead of preemptively cutting back, many are planning to spend more this year. That’s right, retailers are planning to “invest their way through the recession,” according to new benchmark research from digital transformation company Mercaux conducted by CensusWide. This trend is even more pronounced among CEOs in the U.S.

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Retail TouchPoints

OCTOBER 28, 2024

Customers can now shop from over 700 Party City stores on Instacart for same-day delivery in as fast as one hour. Since then the company has been working on its reinvention, with plans for a new store format and the recent appointment of a new CEO. “At

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Retail TouchPoints

APRIL 20, 2023

Plans include opening new stores, strengthening its fulfillment network and enhancing its regional product offerings to better reflect the needs of customers in different parts of the country. ramp up our fulfillment capacities and make our offer even more relevant to local customers’ needs and dreams.” billion in its U.S.

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Planning Home Furnishings Fulfillment Marketing 275

Retail TouchPoints

JUNE 10, 2024

stores by 2026, testing of a Gen AI-powered digital shopping assistant and the integration of drone delivery into its app. Since that time, Walmart has added more Gen AI-powered online shopping features, including product reviews, product summarizations and product comparisons. in a state m ent.

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Shopping Fulfillment Accounting Planning 299

Retail TouchPoints

APRIL 23, 2025

In fact, nearly a third said they stopped shopping at a retailer entirely following a negative returns experience. Loss Prevention Teams Should Prepare for Whats to Come The recent returns study from Appriss Retail and Deloitte found that 55% of surveyed consumers said they wouldnt buy from a retailer with a restrictive returns policy.

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Returns Loss Prevention Planning Payment Services 162

Retail TouchPoints

APRIL 17, 2025

Michaels is stepping into the gap left by the recent demise of Party City with plans to add 500 new party supply products, additional balloon options and enhancements to its in-store events. In addition to unique designs such as the Pretty Pink Bow , Michaels plans to expand its kids licensed balloons and animated characters selection.

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Accessories Planning Shopping Store Operations 262

Retail TouchPoints

MAY 1, 2025

The plan boils down to two factors: delivery speed and what Herrington calls cost to serve, essentially, finding cheaper ways to be faster. The expansion of these nodes follows on Amazons yearslong effort to regionalize its fulfillment network in the U.S. In September 2024 Amazon committed an additional $2.1

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Fulfillment Planning Consumer Shopping 162

Retail TouchPoints

OCTOBER 4, 2021

Three of the country’s biggest retailers are taking significant steps to get consumers into the holiday shopping groove — and to do so (much) sooner than later. As we approach the holiday season, guests are excited to shop early,” said Christina Hennington, EVP and Chief Growth Officer at Target in a statement. Beginning Oct.

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Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. in November 2022. reads the company announcement. The company also reiterated that all TikTok-protected U.S.

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Merchant Services Payment Services Shopping Checkout 278

Retail Gazette

DECEMBER 4, 2024

The Mike Ashley-controlled retail empire said the fashion business had “consistently missed its business plan targets and, notwithstanding support from the group, has continued to make material losses”. FRP had explored a company voluntary arrangement (CVA) for The Body Shop following a shop closure and redundancy programme.

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Shopping Beauty and Health Fashion Planning 124

Retail TouchPoints

MARCH 31, 2023

But as the OG value-shopping app tries to win back consumers, it has more than a few hurdles to overcome — not least of which is luring back lapsed consumers who now have new alternatives that don’t come with any negative history. And this is just the first of in a series of shopping events Wish has planned for 2023.

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Inside Retail

NOVEMBER 14, 2024

Research shows that a lousy customer experience will deter 76 per cent of customers from returning to shop on your platform. They trust your business to fulfil their purchases on time and in full – and for returns to be convenient. That ensures you make the correct fulfilment and delivery decisions for every order.

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Fulfillment Returns Customer Experience Management 130

Retail TouchPoints

OCTOBER 3, 2023

is betting big on going small, with plans to open up to 30 new small-format locations across the country in 2024. The planned expansion is in addition to the nearly 15 small-format stores that the retailer already operates. Macy’s Inc. in a statement. beginning in 2024.”

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Retail TouchPoints

FEBRUARY 9, 2022

with plans to add approximately 150 new stores to a fleet that already includes 2,100 locations in 37 states. Aldi also plans to increase its number of locations offering curbside pickup from 1,200 to 1,500 by the end of 2022. There’s a moment of surprise when they realize just how much they can save by shopping with us.

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Retail TouchPoints

AUGUST 21, 2024

Consumers are changing how they shop and who they shop with, and now brands are taking notice. Embracing Alonement in Retail Design What makes people shop in stores today? Shopping alone may be the answer. As shopping becomes more of an individualized happening, rethinking traditional retail spaces is vital.

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Retail TouchPoints

JANUARY 13, 2025

Augmented Reality (AR) and Virtual Reality (VR) technologies are revolutionizing online shopping by enabling customers to interact with products in ways previously reserved for in-store experiences. This can be particularly impactful for furniture retailers as large cargo and returns can be extremely costly.

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Returns Social Commerce Checkout Shopping 298

Retail TouchPoints

OCTOBER 25, 2021

Research from Google indicates that this holiday season will be more omnichannel in nature than any before it, with 64% of consumers saying that they plan to shop both online and in-store. This follows on a huge bump in omnichannel fulfillment options spurred by the pandemic and ongoing product shortages.

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Shopping Fulfillment Location Planning 317

Retail TouchPoints

JANUARY 31, 2025

Walmart Canada has announced plans to invest $6.5 billion over the next five years as it further accelerates growth in the country, with plans to open dozens of new stores. From newcomers and urbanites to higher-income Canadians, more customers are choosing Walmart for their shopping needs.

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