Retail TouchPoints

APRIL 30, 2025

In fact, during the companys Q1 earnings call with analysts, the companys Executive Chairman and Principal Executive Officer Marcus Lemonis announced plans to open four Overstock stores and one BuyBuy Baby location.

Planning

Retail TouchPoints

MAY 27, 2025

And while Walmart still holds the crown as the worlds largest retailer in terms of revenue, over the last three decades Amazon has given Walmart a real run for its money, and as a result, prompted a notable series of innovations at the older company ( Walmart Marketplace , Walmart Connect , Walmart Fulfillment Services , to name just a few).

Fulfillment

Inside Retail

NOVEMBER 14, 2024

Research shows that a lousy customer experience will deter 76 per cent of customers from returning to shop on your platform. They trust your business to fulfil their purchases on time and in full – and for returns to be convenient. That ensures you make the correct fulfilment and delivery decisions for every order.

Fulfillment

Retail TouchPoints

FEBRUARY 24, 2025

In November 2024 Niccol laid out details of the Back to Starbucks plan, designed to re-establish the chain as the Community Coffee House, including simplifying an overly complex menu, returning to self-service condiment bars and doing a better job of balancing mobile and in-person orders.

Accounting

Retail Bound

MARCH 20, 2025

But Kickstarter fulfillment is where many projects run into trouble. If you approach your campaign with a well-planned fulfillment strategy, it will be much easier to keep backers happy, ward off unexpected costs, and set the stage for long-term success. People dont pay much attention to fulfillment when it goes well.

Fulfillment

Retail TouchPoints

JANUARY 31, 2025

The fundamentals of our business remain strong with ongoing market share gains, record Neighbors Club members, digital sales in excess of $1 billion and high-return new store openings.

Planning

Retail TouchPoints

JANUARY 6, 2025

Building Resilience for the Future The complexity of navigating the return of tariffs underscores the importance of adopting proactive strategies that strengthen supply chain networks and foster deeper customer loyalty. Retailers must navigate an environment where geopolitical uncertainty adds an additional layer of unpredictability.

Apparel

Retail TouchPoints

NOVEMBER 21, 2024

If your team hasn’t considered the following three challenges, though, now is the time – before they become profit pitfalls and everyone from FP&A (financial planning and analysis) to operations is caught flat-footed. And don’t forget: after the holidays comes the deluge of returns. with streaming also in the top five.

Advertising

Retail TouchPoints

OCTOBER 10, 2024

It now recognizes who the customer is from the start and goes beyond simply understanding intent to taking actions, such as finding orders or managing returns. Walmart plans to launch the U.S. and Sam’s Club that have generated improved conversion rates and lower return rates.

Returns

Retail TouchPoints

FEBRUARY 26, 2025

Ask for documentation of suppliers data security practices and incident response plans. North American retail and ecommerce businesses now lose a total of $3 for every dollar of fraud they experience, and as mentioned earlier, most customers wont return to a site after a fraud experience. Supplier cybersecurity. Vendor communication.

Payment Services

Retail TouchPoints

JANUARY 2, 2025

billion Kroger-Albertsons tie-up as well as the November 2024 end of a planned Capri Holdings and Tapestry merger. Walgreens Agrees to $192.5M Settlement with Shareholders Over Failed Rite Aid Merger (Oct. consumers wallet.

Payment Services

Retail Gazette

APRIL 16, 2025

Argos, Sainsburys general merchandise arm, returned to sales growth in the final quarter after a tough first half. The retailer is focusing on simplifying its offer, boosting digital engagement, and extending supplier-direct fulfilment to improve range and availability.

Payment Services

Small Biz Trends

JULY 12, 2025

When starting your Etsy shop, developing a solid business plan is essential for success. As you move forward, consider financial planning and fulfillment strategies. Create a detailed financial plan, including budget estimates and sales projections for growth.

Planning

Inside Retail

JULY 1, 2025

The company concluded that MyDeal lacked a clear pathway to profitability or adequate return on capital. Woolworths did not have a clear execution plan when they acquired MyDeal and now their shareholders are paying the price. This is a $350 million lesson in staying in your lane.

Fulfillment

Retail TouchPoints

DECEMBER 6, 2024

Connecting With Customers Before, During, and After the Holidays According to Gartner, 32% of consumers planned to begin their holiday shopping between July and October this year, with 16% of U.S. If you missed this holiday window, its never too soon to start planning for next year! consumers starting as early as June.

Advertising

Retail Focus

FEBRUARY 4, 2025

Predictive analytics provides retailers with a data-driven approach to demand planning and inventory management. AI robotics and warehouse automation can significantly improve order fulfilment speed and accuracy. This helps retailers optimise inventory levels, staffing, and promotions for smoother operations and waste reduction.

Inventory Management

Retail TouchPoints

JULY 7, 2025

Only customers feel that something isn’t right, and when those disruptions occur, they don’t report them, but just leave, frustrated and unlikely to return. It was a strong feature — faster fulfillment, local stock, a better experience overall — and naturally, it was popular with users. Users could choose it during checkout.

Checkout

Retail TouchPoints

JUNE 25, 2025

Walmart is in the process of deploying AI-powered tools to meet key store associate requirements, including a task management solution that has reduced shift planning times from 90 to 30 minutes. Walmart plans to expand the tech to additional stores in the future. and Canada locations later this year.

Management

Retail TouchPoints

JUNE 25, 2025

As customer expectations for consistency across digital and physical shopping channels continue to rise, MDM is also critical for managing inventory and fulfillment. Common examples are to improve revenue or reduce returns by a certain percent, or to consolidate customer records and eliminate duplicates.

Management

Retail TouchPoints

MARCH 25, 2025

The return of sweeping tariffs under the new administration has sent ripples through global supply chains, creating a landscape of uncertainty that businesses need to navigate carefully. While tariffs are not new, their unpredictability and impact have left businesses struggling to plan effectively.

Supply Chain Management

Retail TouchPoints

FEBRUARY 25, 2025

Will the item purchased arrive on time and as planned? With high-quality address data, retailers avoid the financial burden of undeliverable mail, unnecessary returns and address correction fees. Delivery delays and returned mail are obvious problems and can result in immediate cost issues related to time, materials and postage.

Merchant Services

Retail Focus

DECEMBER 12, 2024

Investors are returning to the market with growing volumes, particularly in Southeast Europe and the UK, adopting an opportunistic strategy centred around winning concepts. Fashion, for instance, reflects our projection of a better future and fulfils a need for optimism.

Marketing

Retail Focus

APRIL 1, 2025

They want seamless experiencesfrom clear product information and localised payment options to transparent shipping costs and easy returns. Elements of a Good Cross-Border Strategy To succeed internationally, online stores need to plan carefully. However, global customers also have high expectations.

Payment Services

Inside Retail

MARCH 25, 2025

With 50 per cent cash-on-cash returns reported for 2024 and plans to open 80 new doors by the end of 2025, it would appear that Foot Locker’s investment in updating its customer service experience is working.

Customer Experience

Retail TouchPoints

JUNE 26, 2025

Ikea initially focused on three core systems: selling, fulfillment and after-sales. “We They then develop a delivery plan for the solution and roll it out for adoption. “It’s Understand the data (and maybe get more of it) : Individual experts then come together to analyze the data and determine what it’s saying.

Finance

Retail TouchPoints

JULY 11, 2025

A sleek front end won’t solve underlying issues if the user experience hasn’t been carefully planned. Before any design or development begins, it’s critical to understand your audience, map their journey and identify points of friction that may prevent them from converting or returning.

Merchant Services

Inside Retail

APRIL 1, 2025

Many retailers tightened their belts to preserve cash flow and shareholder returns, and implemented cost-out campaigns to offset margin erosion from discounting activities. The approach we are taking is about forward planning, but also being agile and nimble enough to activate a change if [a promotion] is not working.

Markdowns

Inside Retail

JANUARY 27, 2025

Challenges include fragmentation in the ad buying space, an inability to demonstrate return on ad spend (RoAS), limited ad inventory and the inclusion of various manual tasks, such as designing and launching ad campaigns.

Shipping

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 28, 2025

According to NRF’s 2024 Retail Technology report, over 75% of retailers are planning significant investments in technology to enhance their operations this year. Fulfillment: Speed and Efficiency at the Core In today’s retail environment, providing fast and efficient order fulfillment is non-negotiable.

Inventory Management

Small Biz Trends

JULY 22, 2025

Implement automation in warehouse processes to minimize manual errors, streamline operations, and maximize space utilization for faster order fulfillment. Furthermore, leveraging this software enables you to generate detailed reports on inventory performance , aiding in strategic planning and enhancing overall operational efficiency.

Inventory Management

Small Biz Trends

JUNE 11, 2025

.” The study categorizes small businesses into three segments: “Active Users” who are currently using AI, “Explorers” who are testing or researching AI, and “Non-Users” who have no plans to use AI. Security and cost remain barriers for many Explorers. “AI isn’t just about saving time.

Fulfillment

Retail TouchPoints

APRIL 24, 2025

The Grubhub and Koddi teams took Retail TouchPoints behind the scenes to explore their unique media proposition and share their plans for the future. In its first year, Grubhub delivered a 6X increase in incremental ROAS (return on ad spend) for some of its largest enterprise merchants, as well as a 13% increase in incremental sales.

Merchant Services

Storis

JUNE 12, 2025

Fulfillment begins right away, cutting down processing time and improving delivery speed—resulting in a better customer experience. A: While upfront costs exist, the long-term operational savings and improved efficiencies far outweigh initial expenditures, providing a significant return on investment. No re-entry, no delays.

Customer Experience

Retail TouchPoints

DECEMBER 9, 2024

You hadn’t planned to purchase anything, yet the content captivates you in such a way that it sparks an unexpected need. For brands, the challenge is not just about demand fulfillment; it’s about demand generation. In this scenario, the consumer is loyal to the product, not necessarily the brand.

Consumer

Storis

MAY 27, 2025

Financing and Protection Plans – The Hidden Profit Drivers Selling appliances is not just about moving inventoryits about maximizing the profitability of every transaction. Reduce purchase hesitation with interest-free promotional plans, improving conversion rates. Lets explore what that looks like.

Finance

A1 Retail

JANUARY 31, 2025

The new East Benton store is located in Moor Drive on a new residential development, and comes afterCo-op announced plans earlier this month to accelerate convenience growth, with ambitions to open up to 75 new stores this year, consisting of both Co-op estate stores and Franchise stores.

Payment Services

Wiser

JANUARY 30, 2025

Product Availability: Real-time inventory visibility ensures shoppers can plan their purchases with confidence. The competitor not only wins the sale but earns the consumers trust, making them more likely to return for future purchases. The alignment of promotions eliminates confusion and enhances the customer experience.

Promotions