Retail TouchPoints

DECEMBER 5, 2024

Associates have to be omnichannel fulfillment specialists. Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — the fulfillment scenarios really are endless. And process returns of stuff people don’t want!

Payment Services 216

Payment Services Loss Prevention Fulfillment Shipping 216

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

Fulfillment 221

Fulfillment Payment Services Beauty and Health Checkout 221

Retail TouchPoints

FEBRUARY 29, 2024

The centrality of the POS has led both retailers and solution providers to integrate it with other fundamental operational systems, from inventory and order management to customer relationship management (CRM) and, of course, payments. The future likely holds a hybrid model where self-service POS coexists with traditional systems.

Point of Sale 208

Point of Sale Merchant Services Payment Services Checkout 208

Retail TouchPoints

NOVEMBER 4, 2021

A recent report from the payments and shopping service Klarna found that 34% of shoppers actually plan to spend more on gifts this year than last year, with Gen Z ( 57% ) and millennials ( 53% ) more likely than other age groups to expand their budgets. However, BNPL is now neck-and-neck with store credit cards at 13%.

Consumer 255

Consumer Merchant Services Payment Services Drop-Shipping 255

Retail TouchPoints

APRIL 6, 2023

The newest generation of artificial intelligence (AI) would seem to be tailor-made for the behind-the-scenes operational complexity of today’s retail organization — and in many ways it is. Everything Comes Back to the Data As promising as AI can be in retail operations, it also carries risks.

Payment Services 210

Payment Services Supply Chain Management Supermarket Accounting 210

Retail TouchPoints

OCTOBER 10, 2024

“Delivering a great fan experience is central to everything we do here at Lumen Field, and our customers love the convenience of Amazon’s Just Walk Out technology,” said Zach Hensley, Seahawks VP of Operations and General Manager of Lumen Field in a statement.

Payment Services 223

Payment Services Apparel Checkout Fulfillment 223

Retail TouchPoints

JULY 29, 2020

To accomplish this, operational models need to be adapted quickly. Predicting what’s to come isn’t easy, but having a robust network infrastructure in place would allow retailers to deploy new services rapidly when they’re ready to add them — regardless of where stores are located, or how long they’ve been established.

Payment Services 177

Payment Services Fulfillment Location Consumer 177

Retail TouchPoints

MAY 23, 2022

The next step for the 112-year-old floral and gift brand is offering its partner florists updated features within its new MercuryOnline (MOL) platform, powered by Shopify , which FTD CTO Matt Powell describes as “ how digital commerce interfaces with store operations.”. Applying New-School Technology to Old-School Customer Service.

Payment Services 234

Payment Services Customer Experience Fulfillment Point of Sale 234

Retail TouchPoints

AUGUST 29, 2023

That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. Retail TouchPoints: Many consumers begin their purchasing process online but end up in brick-and-mortar stores. How does Verizon facilitate that type of shopper journey?

Payment Services 216

Payment Services Accounting Customer Experience Point of Sale 216

Retail TouchPoints

MAY 2, 2023

The Container Store has debuted its Closet Clean Out resale program for apparel and accessories, powered by the ThredUp Resale-as-a-Service solution. Known for its closets and organizational solutions, The Container Store’s program is unusual in accepting products for resale from categories that it doesn’t sell. “We

Payment Services 235

Payment Services Apparel Shipping Accessories 235

Retail TouchPoints

FEBRUARY 19, 2021

Freshop’s ecommerce capabilities will become a key component of NCR’s Next-Generation Retail Store Architecture, including NCR Emerald, a cloud-enabled POS platform that allows retailers to simplify store operations by unifying POS, payments, back office and more. “As

Payment Services 144

Payment Services Store Operations Fulfillment 144

Retail TouchPoints

FEBRUARY 26, 2024

One prime example: the retailer’s partnership with RetailNext to use in-store traffic analytics for shaping everything from staffing strategies to improving store performance and even loss prevention. But in the process, he fell back in love with the business he had grown up in, and the plan changed. “I

Loss Prevention 267

Loss Prevention Jewelry Payment Services Accounting 267

Retail TouchPoints

NOVEMBER 11, 2021

Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. 17 from 1:20 to 2:10 p.m. Striking while the Buy Now, Pay Later iron is hot. 17 from 12 to 12:30 p.m.

Merchant Services 287

Merchant Services Payment Services Consumer Beauty and Health 287

Retail TouchPoints

JULY 17, 2023

The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. IoT solutions enable retail stores to monitor and manage their equipment, including HVAC systems and refrigerators. Predictive equipment maintenance.

Payment Services 223

Payment Services Checkout Inventory Management Customer Experience 223

Retail TouchPoints

JANUARY 4, 2024

In an uncertain demand environment, retailers leaned on discounting and flexible payment methods to entice shoppers this holiday season,” said Vivek Pandy, Lead Analyst at Adobe Digital Insights in a statement. of online orders (among retailers offering the service) and peaking on Dec. 22 and 23, when it drove 36.8%

Payment Services 241

Payment Services Apparel Consumer Shopping 241

Retail TouchPoints

FEBRUARY 5, 2021

The transaction cycle does not end after purchase, and successful retailers should ensure that their omnichannel systems and processes are able to seamlessly handle the recovery period that comes after the holidays. Creating a Frictionless Returns Process. Fostering Systems Integration and Visibility. Next Steps.

Payment Services 167

Payment Services Returns Specialty Retailers Promotions 167

Retail TouchPoints

OCTOBER 22, 2020

Shoppers can now use the Wallet mobile payment option in the Target app to scan items with their own devices, eliminating the need to pick up an in-store scanning device. The retailer also is expanding its selection of items available for same-day pickup or delivery, with an emphasis on gifts and ingredients for holiday meals.

Checkout 206

Checkout Payment Services Location ATS 206

Retail TouchPoints

JULY 9, 2024

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the high operating costs that come with significant brick-and-mortar investments. RTP: What about the many areas supporting the customer experience? Bala: It’s all starting with data cleansing.

Point of Sale 268

Point of Sale Payment Services Customer Experience Department Stores 268

Retail TouchPoints

JULY 22, 2020

If you’re unfamiliar with the concept of the on-demand economy, it’s this: a business, service or product that allows users to request a physical object, a piece of data or a service, and have that request fulfilled. It’s not enough to give a customer service phone number: customers want to speak to an agent now via chat.

Payment Services 176

Payment Services Fulfillment Checkout Shipping 176

Retail TouchPoints

FEBRUARY 21, 2023

Imagine you pick up all the things you need for your farm, and then they tell you that they currently cannot process credit cards. Connectivity is critical to driving in-store traffic, providing a seamless shopping experience, fostering a robust brand connection and creating lasting memories. Tractor Supply Co. , You get the drift.

Sporting Goods 224

Sporting Goods Payment Services Shrinkage Point of Sale 224

Retail TouchPoints

JULY 25, 2024

The retailer plans to support SNAP/EBT payment capabilities on DoorDash later this year for on-demand delivery of SNAP-eligible groceries. Additionally, Save a Lot now has 400 of its supermarkets live on the DoorDash Marketplace, offering deliveries in under one hour, on average.

Payment Services 214

Payment Services Supermarket Planning Marketing 214

365 Retail

JUNE 5, 2024

Luckily, new technology offers solutions to streamline retail store operations, boost operational efficiency, and provide top-notch service. To get started, hiring Kenyatta Computer Services or others should be at the top of your to-do list. Read on for more insight!

Payment Services 52

Payment Services Inventory Management Checkout Inventory Turnover 52

Retail TouchPoints

OCTOBER 4, 2023

Combining password-less one-page checkouts with payment systems like PayPal Wallet or Apple Pay can make a significant difference in checkout conversion rates. The cost-of-living crisis is undoubtedly driving buying decisions, so simplifying the consumer journey is essential for closing the sale. after deploying both of these tactics.

Merchant Services 249

Merchant Services Social Commerce Checkout Payment Services 249

Inside Retail

JULY 13, 2023

Consumers believe that sellers, distributors, and e-commerce stores share responsibility for ensuring product authenticity, with a desire for more ways to verify authenticity and reliable customer service. He said that the pandemic and related lockdowns and movement restrictions were a further blow to physical store operations.

Consumer 130

Consumer Payment Services Fulfillment Department Stores 130

Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

Checkout 184

Checkout Payment Services ATS Accounting 184

Retail TouchPoints

JUNE 29, 2023

The company also has been making efforts to expand the availability of its offerings; Shipt revealed plans to add SNAP EBT to its payment options in September 2022 and debuted its LadderUp initiative supporting food access and local businesses in February 2023.

Planning 241

Planning Payment Services Store Operations Customer Experience 241

Retail TouchPoints

AUGUST 14, 2020

Stores will be critical again this year, but more as fulfillment centers providing curbside pickup, BOPIS or other contactless transactions. There’s a massive shift to personalization localization: 85% of consumers say that they find operational updates and messages important, almost critical, during this time.

Consumer 246

Consumer Marketing Checkout Customer Experience 246

Retail TouchPoints

JULY 17, 2020

Similar to the way a flagship store allows shoppers to hang out with like-minded people, an online community lets consumers engage with others — and even aid in answering questions and solving problems. Another way for retailers to distinguish themselves is through online communities.

Merchant Services 198

Merchant Services Payment Services Shipping Shopping 198

Retail TouchPoints

JUNE 5, 2023

The Aldi Express service is now available from more than 2,100 Aldi supermarket locations across the U.S. “We We know our customers live hectic lives, and sometimes that means they don’t have time to make it to the grocery store — even for a quick trip,” said Scott Patton, VP of National Buying at Aldi in a statement.

Payment Services 217

Payment Services Supermarket Location Shopping 217

Retail TouchPoints

SEPTEMBER 8, 2023

Kroger said the settlement and payment terms would not affect the merger. Included in Kroger’s results was a $1.4 billion charge related to a nationwide opioid settlement framework that will be paid out over 11 years.

Planning 224

Planning Grocer Wholesale Payment Services 224

Retail TouchPoints

MARCH 27, 2024

The apparel retailer currently operates 84 stores across the country. Untuckit stores continue to be the backbone of our company,” said Founder Chris Riccobono in an interview with Yahoo!Lifestyle.

Apparel 213

Apparel Payment Services Location Shopping 213

Retail TouchPoints

OCTOBER 8, 2024

Indeed, the retailer has long served as a testing ground for new technologies and services, both for the club and its parent company Walmart. “It’s kind of the physical manifestation of a journey we’re trying to go on as a company,” said Sam’s Club CEO Chris Nicholas in the article.

Checkout 218

Checkout Payment Services Point of Sale Visual Merchandising 218

Retail TouchPoints

JUNE 7, 2023

Gen Z wants curation of services, retail stores and food and beverage experiences, since they often spend more on dining than shopping,” said Cegielski. “If If [a shopping center] has that broad group of tenants, someone might stop by the grocery store after they dine, or say ‘Oh, I do need a new pair of shoes.’

Discount Store 249

Discount Store Shopping ATS Payment Services 249

Retail TouchPoints

JULY 14, 2020

To adjust for this volume, we have changed some fulfillment, shipping and customer service capabilities. We have a strong global presence and we are in the “good” malls; if you go to the good mall and to the good store you can find LUXIE. We now ship to 160 countries and we have three fulfillment centers, in the UK, U.S.

Checkout 185

Checkout Fulfillment Shipping Payment Services 185

Retail TouchPoints

JULY 28, 2020

That’s all great — there have been drastic improvements in product fulfillment and delivery. The mobile device becomes the digital interface for the shopper to control nearly their entire interaction with a brand — from product discovery and availability, to streamlining conversations with sales associates in-store and payment.

Inventory Management 188

Inventory Management Fulfillment Payment Services Consumer 188

A1 Retail

SEPTEMBER 27, 2021

The UK digital retail show combines insightful conferences with practical hands-on training on all aspects of online retailing – from eCommerce, mCommerce, and payments to fulfilment, international growth, B2B plus the latest in AR, VR and other disruptive technology.

Payment Services 80

Payment Services ATS Customer Experience Fulfillment 80

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Shoppers have readily adjusted to the “new normal,” whether it’s a higher reliance on e-commerce, a surge in-home delivery, rapid adoption of curbside pickup, an increase in contactless payment, or other modifications in their behavior. New Look Stores. The store experience is a big part of REI’s success.

Retail Trends 93

Retail Trends Consumer Payment Services Fulfillment 93