Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Retailers Will Continue Pushing Earlier Promotions ….

Merchant Services 321

Merchant Services Payment Services Fulfillment Promotions 321

Retail TouchPoints

MAY 31, 2022

There are an almost infinite number of answers, but the long and the short of it is that 5G will enable merchants to perform intricate digital tasks faster and on a much larger scale. “5G This often goes hand-in-hand with cloud computing (data processing that happens in the cloud as opposed to servers on site). “5G

Merchant Services 354

Merchant Services Checkout Shrinkage ATS 354

Retail TouchPoints

OCTOBER 14, 2020

Chris DiTullio, Chief Customer Officer, JOANN Stores Category: Marketing/Promotions DiTullio has led the implementation of a new product that allows merchants to simulate different promotion scenarios so that they can see the unit and margin impact, and make a more informed decision on promotion planning.

Merchant Services 278

Merchant Services Promotions Planning Marketing 278

Retail TouchPoints

APRIL 29, 2022

On average, it costs $33, or 66%, of the price of a $50 item for retailers to process a return, up from 59% last year, Optoro estimates. . Worst of all, for all the added costs retailers take on to fulfill returns, shoppers still are unhappy after going through a hassle-filled reverse logistics process.

Returns 312

Returns Merchant Services Drop-Shipping Shipping 312

Retail TouchPoints

APRIL 22, 2022

With the pandemic ushering a wave of traditionally brick-and-mortar merchants online since 2020, the chances of being targeted by scammers is at an all-time high. Throughout all times of the year, retailers use seasonal discounts and special promotions to increase the average purchase size of existing customers and to entice new customers.

Merchant Services 278

Merchant Services Returns Fulfillment Promotions 278

Retail TouchPoints

OCTOBER 20, 2023

In addition to the products and services they offer, retailers are reconsidering the environmental and social impacts of their supply chains, employee activity and even which partners they choose to work with in an effort to fulfill a moral obligation to their consumers — especially the younger generation.

Finance 278

Finance Merchant Services Payment Services Fulfillment 278

Retail TouchPoints

MARCH 17, 2022

Walmart is promoting a range of employee benefits and touting advancement opportunities as it works to fill more than 50,000 U.S. Walmart has open positions across multiple segments of the company, including merchants, marketers, pharmacists, optometrists, software engineers, data scientists, distribution, store and club managers.

Merchant Services 264

Merchant Services Payment Services Promotions Management 264

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. McNamara spotlighted a surge in promotional activities in July 2022 that marked the official kickoff of the back-to-school season.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Inside Retail

JANUARY 16, 2025

Despite modestly positive expectations for 2024, the luxury retail market did not pan out as merchants had hoped. According to a 2024 report released by global management consulting firm Bain & Company, this market dropped two per cent from an all-time high of US$387 billion to US$381 billion.

Merchant Services 130

Merchant Services Fashion Jewelry Social Commerce 130

Retail TouchPoints

AUGUST 5, 2021

That’s why properties have focused on perfecting the tenant mix , onboarding a compelling combination of restaurants, entertainment and up-and-coming DTC darlings. Last Mile Services Become a Long-Term Play for Properties. The low-hanging fruit opportunity for mall developers and landlords is to double down on the in-person experience.

Merchant Services 264

Merchant Services Fulfillment Promotions Consumer 264

Retail TouchPoints

FEBRUARY 21, 2022

Consumers demand grocers and mass merchants in particular provide these last-mile services, and it’s not without challenges, as over 40% of grocery consumers cite delivery and fulfillment services as key attributes while deciding where to shop in the past year. Embracing sustainable products and practices.

Consumer 313

Consumer Merchant Services Grocer Apparel 313

Retail TouchPoints

JULY 10, 2023

The company says Quin helps shoppers make better and faster decisions throughout their online or in-store journeys — fulfilling any sophisticated shopping request — ranging from finding available product assortments or recipes that match a whole suite of health- or budget-related constraints — to general health and customer service.

Merchant Services 279

Merchant Services Customer Retention Shipping Marketing 279

Retail TouchPoints

MAY 8, 2023

And how are you giving them a value-added product or service for being loyal to you? Being able to get a promotion saying, “Here’s 10% off if you book your next trip with us,” and the offer is only good for two hours — the ability to do that quickly, and in the moment, in the chat, is very important. What are you doing to nurture them?

Merchant Services 275

Merchant Services Payment Services Consumer Outdoor 275

Retail TouchPoints

NOVEMBER 4, 2021

toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. Even outside of the holiday season, uptake in buy now, pay later (BNPL) services is exploding in the U.S., Stressed Consumers Spread Out Spending with BNPL.

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

AUGUST 26, 2022

Now we’re seeing a big expansion of it, not only across merchants but also into less expensive or more ordinary type purchases. The ability to defer payment for multiple small purchases (that can become very expensive in aggregate) is what’s driving BNPL growth for lower-price purchases, according to Rose.

Merchant Services 277

Merchant Services Checkout Apparel Shopping 277

Retail TouchPoints

SEPTEMBER 8, 2023

As they begin to address these expectations, many retail IT teams are finding that the process is costly and complex. And although omnichannel fulfillment is growing in importance, they still want to drive offline sales and bring people into the store, while also minimizing the impact of shipping costs on their bottom line.

Merchant Services 258

Merchant Services Shipping Fulfillment Markdowns 258

Retail TouchPoints

NOVEMBER 3, 2020

By creating narrower product assortments and limiting inventory levels — especially for product shipments headed to brick-and-mortar stores —merchants would gain the ability to react more quickly to changing consumer trends, and even potentially reduce their need for markdowns. Keith Jelinek.

Drop-Shipping 200

Drop-Shipping Merchant Services Fulfillment Shipping 200

Retail TouchPoints

JULY 22, 2021

is much more than just Chinese Prime Day : There is no real American equivalent to the Chinese shopping festival in terms of both pageantry and scale, so a region-specific strategy is a must; Promotions alone won’t cut it : 11.11 is a little bit more promotion driven, so you have to have really sharp prices to move units. festivities.

Merchant Services 328

Merchant Services Consumer Shopping Accounting 328

Inside Retail

OCTOBER 19, 2021

New customers are a major growth engine for retailers, but many merchants view first-time online shoppers as high-risk due to their unfamiliar behaviour and lack of purchase history. Our data already shows that across the e-commerce landscape, up to 70 per cent of orders that are declined by merchants are made by legitimate customers.

Merchant Services 147

Merchant Services Fashion Payment Services Checkout 147

Retail TouchPoints

JUNE 26, 2023

And in 2014, Inditex SA, which owns fast-fashion giant Zara, implemented RFID to effectively track all its products at every step in the process. For example, a customer can scan a 2D barcode on a package of pasta sauce and instantly view ingredients, allergens, recipes and promotions. alongside a large QR code.

Merchant Services 279

Merchant Services Inventory Management Grocer Customer Experience 279

Retail TouchPoints

AUGUST 10, 2020

For example, a CSCO was a function you’d only see in business environments where there was a clear inbound raw materials to finished goods process. A CSCO can provide visibility within the supply chain process, as well as designate measurable KPIs to communicate across an entire business. Embracing Technology.

Merchant Services 191

Merchant Services Customer Experience Returns Fulfillment 191

Retail TouchPoints

AUGUST 7, 2020

However, other potentially even more significant trendlines show fundamental changes in consumers’ decision-making process related to picking brands and demonstrating customer loyalty. It has also meant that many brands have been offering more promotions and discounts than ever in order to stay afloat,” Jefferies added. “We’re

Consumer 309

Consumer Merchant Services Shopping Promotions 309

Retail TouchPoints

AUGUST 24, 2023

Just as with finding the right content strategy, setting up the company’s TikTok Shop was a process of trial and error: “There was some blood, sweat and even a few tears behind getting set up and figuring it out, but once we did, we were off to the races,” recalled Parkhurst. “We

Shopping 244

Shopping Merchant Services Fulfillment Social Commerce 244

Retail TouchPoints

JUNE 11, 2020

These changes in shopper habits will extend beyond price sensitivities to encompass continuous shifts in shopper channel and fulfillment preferences, market basket size and composition, and Known Value Items (KVIs). Retailers need immediate insights into how shopper behavior and preferences are changing daily.

Management 182

Management Merchant Services Promotions Marketing 182

Clover - Retail

OCTOBER 10, 2024

Start planning holiday promotions You’ll be competing for customers with plenty of other retailers during the holiday shopping season. So, run the numbers to see what holiday promotions you may be able to offer during the peak sales season to attract customers to your business. There are many benefits of offering gift cards.

Merchant Services 110

Merchant Services Promotions Inventory Management Payment Services 110

Small Biz Trends

APRIL 15, 2021

Besides having a brick-and-mortar shop, going online to offer your products and services comes with lots of opportunities for your business. An eCommerce platform is a software application that helps businesses sell products and services online. This means users don’t have to buy web hosting or install software anywhere.

Merchant Services 122

Merchant Services Payment Services Drop-Shipping Shipping 122

Inside Retail

DECEMBER 10, 2024

With the first, Coresight Research recommended that retailers should focus on in-store media opportunities while keeping promotions distinct from retail media. However, this change would come with some risks, particularly around customer loyalty, as it would mean shifting away from customer service and toward data monetisation.

Merchant Services 130

Merchant Services Payment Services Fulfillment Promotions 130

Wiser

OCTOBER 30, 2023

Understanding the dynamics of pricing in the eCommerce landscape is critical for any online merchant. Contrary to popular belief, merchants can secure the Buy Box without necessarily offering the lowest price. The goal is to demonstrate value beyond just price, emphasizing the reliability and quality of your service.

Merchant Services 147

Merchant Services ATS Fulfillment Accounting 147

Retail TouchPoints

NOVEMBER 4, 2021

From social selling platforms such as CommentSold to social media influencers using their platforms to promote and sell products via video, the rise of video selling is understandably hot right now. Add in the facility to interact and take payments and the store becomes the stage upon which you can act out your favorite scenes.

Merchant Services 147

Merchant Services Payment Services Wholesale Management 147

Retail TouchPoints

FEBRUARY 14, 2023

in September 2022), it has already become one of the most downloaded apps in the country and, like its predecessors, has also already prompted a slew of complaints to the Better Business Bureau for product quality and customer service issues. In its brief five -month existence (the app launched in the U.S.

Merchant Services 278

Merchant Services Shopping Marketing Consumer 278

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge.

Fulfillment 41

Fulfillment Merchant Services Drop-Shipping Shipping 41

Retail Gazette

NOVEMBER 10, 2023

Fulfillment refers to everything that happens between the moment an order has been placed by a customer and the moment they receive the product. Post purchase, bad fulfillment is a fantastic way to lose customers. This white paper will help you set your fulfillment strategy to improve the performance and sales of your marketplace!

Fulfillment 52

Fulfillment Merchant Services Returns Promotions 52

Mass Relators

MARCH 31, 2024

Dollar General has promoted 18 executives to new roles at the company. Leslie Allen Leslie Allen has been promoted to senior vice president, human resources. Christine Connolly Christine Connolly has been promoted to senior vice president, corporate secretary and assistant general counsel, securities and governance.

Promotions 52

Promotions Merchant Services Planning Beauty and Health 52

Independent Retailer

NOVEMBER 2, 2021

Crypto Payments Help Deliver a Competitive Advantage. Crypto payments help businesses attract a new customer segment while also lowering payment costs and eliminating fraud chargebacks. There are four main findings based on interviews with four merchants that accept bitcoin and other cryptos.

Merchant Services 105

Merchant Services Payment Services Shipping Wholesale 105

Inside Retail

JUNE 18, 2024

. “Not only does it offer the opportunity to move faster, but it also provides the ability to change prices more frequently at a lower cost…while freeing up labor to focus on other business needs, such as customer service,” Pavich said. Should other retailers follow in Walmart’s digital footprints?

Merchant Services 130

Merchant Services Consumer Location Fulfillment 130

Inside Retail

JUNE 30, 2021

We have continuously worked with all our tenants to come up with robust marketing strategies to encourage customer traffic and spending, including creating promotional areas at high traffic areas, assisting with shopping and dining vouchers, and continuing with our shopper rewards and redemption programs.

Department Stores 246

Department Stores Merchant Services Outdoor Shopping 246

365 Retail

NOVEMBER 14, 2022

Using a sound PPC and SEO strategy to support enticing promotions is a surefire tactic to create a buzz around your brand early on. Bundling’ your products and services together in one package drives customer satisfaction, as they’ll be receiving a better deal overall. Leveraging 3PL services to drive efficiencies is key.

Merchant Services 59

Merchant Services Payment Services Inventory Management Fulfillment 59