Retail TouchPoints

FEBRUARY 25, 2025

In this quest for data-driven precision, merchants must understand the power of the address and its immense strategic value. Will the item purchased arrive on time and as planned? This seamless data integration reduces costs and enhances customer service, supporting accurate, efficient order delivery.

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Merchant Services Payment Services Supply Chain Management Shipping 179

Retail TouchPoints

MAY 24, 2021

In another sign of the global growth of buy now, pay later services, Zip Co Ltd. Zip already owned a portion of Twisto, and plans to buy the remaining shares for approximately $108.5 Twisto holds a European Payment Institution license, enabling the provision of payment serves across all EU member states, subject to regulatory consents.

Merchant Services 264

Merchant Services Payment Services Fulfillment Marketing 264

Retail TouchPoints

JANUARY 20, 2022

marketplace, while CNBC has reported that the company plans to create its own cryptocurrency and collection of NFTs. The invitation to Indian retailers will initially include only a select number of participants, adding to existing merchants including Delphi Leather India , Mahi Exports , Touchstone Gems & Jewelry and Welspun.

Merchant Services 312

Merchant Services Supply Chain Management Sporting Goods Jewelry 312

Retail TouchPoints

SEPTEMBER 12, 2023

TikTok Shop will now bring shoppable videos and livestreams directly to For You feeds across the country, and give brands, merchants and creators the tools to sell directly through shoppable content on the TikTok app.” Digital Service (USDS). reads the company announcement. The company also reiterated that all TikTok-protected U.S.

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Merchant Services Payment Services Shopping Checkout 278

Retail TouchPoints

AUGUST 13, 2021

Now, at BigCommerce, she helps merchants grow via integrations to channels such as Google, Facebook, Amazon, eBay and Walmart , a task she says is “like walking among giants.”. As a result, companies had to contemplate, ‘What is my omnichannel strategy? How do I make sure I’m talking to my shoppers wherever they are?’.

Merchant Services 299

Merchant Services Payment Services Fulfillment Advertising 299

Retail TouchPoints

MAY 7, 2024

If we can execute every single day and make the experience continually better for our consumers, our merchants, our Dashers and our CPG partners, that will ultimately build a business that will address more and more consumers’ needs. There are many merchants who use DoorDash as well as your competitors. Hannon : Certainly.

Merchant Services 278

Merchant Services Grocer Fulfillment Sporting Goods 278

Retail TouchPoints

JANUARY 10, 2023

based Amazon merchants at the end of January. Additionally, Amazon is adding a new feature to the Buy with Prime package that will enable merchants to display ratings and reviews from Amazon customers on their own online stores. The offering was previously only available by invitation.

Merchant Services 299

Merchant Services Payment Services Customer Experience Shipping 299

Retail TouchPoints

AUGUST 6, 2020

DoorDash is taking dark store fulfillment in a new direction with an online delivery service that sells products from its owned and operated local distribution centers. The company says “many more cities” will launch the service in the coming months, including San Diego, Baltimore, Denver, Sacramento and Concord, Calif.

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Merchant Services Marketing Grocer Fulfillment 321

Retail TouchPoints

JULY 19, 2024

Additionally, Reshop has partnered with the Narvar post-purchase platform and can be integrated into existing return operations platforms of the 1,400 Narvar merchants. “We For merchants, Reshop can help transform what has historically been a loss into an opportunity to recapture customers and drive additional revenue.”

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Returns Merchant Services Payment Services Fashion 263

Retail TouchPoints

OCTOBER 4, 2021

Here are the Top 10 predictions retailers should keep in mind as they plan, implement and finalize their holiday strategies. Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. Let the countdown begin….

Merchant Services 321

Merchant Services Payment Services Fulfillment Promotions 321

Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We It was an involved, intense process. Once there’s a certain percentage of fraudulent orders, financial companies [can stop servicing you].”

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Checkout Merchant Services Payment Services Customer Experience 237

Retail TouchPoints

SEPTEMBER 12, 2023

The pandemic made “supply chain” a commonplace term, and now Amazon wants to make it a commonplace service. It typically involves manufacturing, global and local logistics, storing products in bulk and distribution to multiple sales channels — and then fulfillment and that last-mile delivery that FBA offers.”

Merchant Services 299

Merchant Services Fulfillment Inventory Management Location 299

Retail TouchPoints

AUGUST 7, 2023

A few days before reporting Q2 earnings, Wish also announced plans to cut approximately 34% of its workforce, or about 255 employees, in order to “refocus the company’s operations.” Doubling down on merchants outside of China. based merchants, including an electronics reseller with warehouses in the U.S.,

Merchant Services 245

Merchant Services Drop-Shipping Shipping Payment Services 245

Retail TouchPoints

JULY 12, 2021

Another factor driving the adoption of WMS in ecommerce is the growing trend for retailers to offload online order fulfillment to distribution partners. Those businesses clinging to rudimentary paper-based processes and a belief system that “we’ve always been able to make money doing things this way, why do we need to change?”

Merchant Services 279

Merchant Services Fulfillment Shipping Inventory Management 279

Retail TouchPoints

AUGUST 18, 2022

Also known as pay-over-time or pay-in-4 installment plans, BNPL offers consumers the chance to split up the cost of major purchases directly at the point of sale. Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. BNPL fulfills a need that previously wasn’t being met,” said Sharp.

Merchant Services 278

Merchant Services Payment Services Consumer Point of Sale 278

Retail TouchPoints

OCTOBER 14, 2020

Chris DiTullio, Chief Customer Officer, JOANN Stores Category: Marketing/Promotions DiTullio has led the implementation of a new product that allows merchants to simulate different promotion scenarios so that they can see the unit and margin impact, and make a more informed decision on promotion planning.

Merchant Services 278

Merchant Services Promotions Planning Marketing 278

Retail TouchPoints

AUGUST 1, 2022

Amazon is continuing to expand its last mile services beyond its own retail ecosystem with the addition of same-day delivery service from a number of leading retailers’ stores, including PacSun , GNC , SuperDry and Diesel. Amazon said it plans to expand to additional retailers and cities around the country in the months ahead.

Merchant Services 278

Merchant Services Fulfillment Checkout Location 278

Retail TouchPoints

SEPTEMBER 8, 2021

A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. Emphasized in an article from the New York Times Magazine last fall, Shopify’s key to success has been putting the merchant first. .

Merchant Services 262

Merchant Services Payment Services Fulfillment Shipping 262

Retail TouchPoints

SEPTEMBER 1, 2023

A new POS system will create a centralized view of inventory for customers and associates, and improved WiFi — coupled with associate mobile POS devices — will help enrich customer service in stores. JCPenney’s “Make it Count” customer strategy and brand proposition is the centerpiece of the turnaround plan.

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Planning Merchant Services Inventory Management Consumer 260

Inside Retail

MARCH 24, 2024

This release will include additional features for the high-volume plan, designed to streamline fulfilment processes and offer comprehensive delivery options for organisations with high delivery volumes. Furthermore, post-purchase behaviour also underscores the importance of flexibility in fulfilment options.

Merchant Services 130

Merchant Services Drop-Shipping Checkout Fulfillment 130

Retail TouchPoints

JULY 10, 2023

The company says Quin helps shoppers make better and faster decisions throughout their online or in-store journeys — fulfilling any sophisticated shopping request — ranging from finding available product assortments or recipes that match a whole suite of health- or budget-related constraints — to general health and customer service.

Merchant Services 279

Merchant Services Customer Retention Shipping Marketing 279

Retail TouchPoints

SEPTEMBER 10, 2021

United Parcel Service (UPS) plans to buy Roadie , a delivery platform supporting local same-day delivery across the country. The Roadie technology platform is purpose-build to connect merchants and consumers with contract drivers to enable efficient and scalable same-day local delivery services nationwide.”.

Merchant Services 269

Merchant Services Marketing Shipping Planning 269

Retail TouchPoints

FEBRUARY 21, 2022

Consumers demand grocers and mass merchants in particular provide these last-mile services, and it’s not without challenges, as over 40% of grocery consumers cite delivery and fulfillment services as key attributes while deciding where to shop in the past year. Embracing sustainable products and practices.

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Consumer Merchant Services Grocer Apparel 313

Retail TouchPoints

JULY 30, 2020

The final shopping lists that are created and shared by teachers will present “information that could reflect schools’ reopening plans and affect how much consumers actually spend,” the NRF reported in a press release. For many parents, this uncertainty is creating stress. New Realities Influencing Back-To-School Activity.

Merchant Services 316

Merchant Services Advertising Apparel Consumer 316

Retail TouchPoints

AUGUST 5, 2021

That’s why properties have focused on perfecting the tenant mix , onboarding a compelling combination of restaurants, entertainment and up-and-coming DTC darlings. Last Mile Services Become a Long-Term Play for Properties. The low-hanging fruit opportunity for mall developers and landlords is to double down on the in-person experience.

Merchant Services 264

Merchant Services Fulfillment Promotions Consumer 264

Retail TouchPoints

DECEMBER 3, 2021

Technological innovations have optimized and enhanced almost all areas of the retail organization, from marketing to fulfillment, but the process of bringing products to market has been markedly slower to advance. But these legacy processes don’t work as well as they once did, and COVID made that fact hard to ignore. “A

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Consumer Merchant Services Planning Marketing 264

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

MARCH 17, 2022

Walmart has open positions across multiple segments of the company, including merchants, marketers, pharmacists, optometrists, software engineers, data scientists, distribution, store and club managers. Convenience store retailer Casey’s will host in-person hiring events March 23 and 24 at its more than 2,400 stores to fill 5,000 positions.

Merchant Services 264

Merchant Services Payment Services Promotions Management 264

Retail TouchPoints

NOVEMBER 4, 2021

A recent report from the payments and shopping service Klarna found that 34% of shoppers actually plan to spend more on gifts this year than last year, with Gen Z ( 57% ) and millennials ( 53% ) more likely than other age groups to expand their budgets. Stressed Consumers Spread Out Spending with BNPL. said Pandya. “

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

DECEMBER 14, 2020

However, retailers have risen to the occasion and adjusted their operations accordingly — and now they need to look to the future and plan for a post-pandemic future, according to the Enabling a Resilient & Connected Supply Chain in a Post-Pandemic World webinar from the IoT Consort i um and GS1 US. “I Now the key challenge is capacity.

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Shopping Merchant Services Fulfillment Returns 306

Retail TouchPoints

OCTOBER 15, 2021

More and more, that means rethinking product development and expanding their sizing and assortment planning to represent a wider range of sizes and body shapes. But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base. billion in the U.S.

Consumer 290

Consumer Merchant Services Markdowns Fulfillment 290

Retail TouchPoints

JANUARY 9, 2024

The technological adoption seen during the pandemic will continue , as a majority of small businesses have plans to adopt technology such as AI and chatbots. Post-pandemic, the focus has shifted from managing disruptions to more proactive planning around supply chain resilience. and how can they prepare themselves?

Merchant Services 286

Merchant Services Shipping Fulfillment Management 286

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. Ecommerce clearly isn’t going anywhere.

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Returns Merchant Services Drop-Shipping Consumer 328

Retail TouchPoints

JULY 22, 2022

Uber is expanding Uber Eats’ services with new features such as the ability to place orders when grocery stores aren’t open for later delivery, live tracking of orders from store to door and easier product replacements. The improvements will start in select cities before rolling out across the country throughout the summer. and Costco.

Customer Experience 278

Customer Experience Merchant Services Inventory Management Grocer 278

Retail TouchPoints

JUNE 11, 2024

Starbucks is rolling out a delivery partnership with Grubhub to select markets in Pennsylvania, Colorado and Illinois this month and plans to expand it to all 50 states by August 2024. Like many of its rival delivery services, Grubhub has been expanding its relationships with retailers in recent months.

Merchant Services 273

Merchant Services Planning Marketing Customer Experience 273

Retail TouchPoints

DECEMBER 6, 2021

In the last year, startups such as Jokr , Gorillas and GoPuff have left legacy delivery services like Uber Eats and Instacart scrambling to keep up in the speed wars. Just last week, reports surfaced that instant grocery delivery service 1520 was shutting down after exhausting its funding. Beginning Dec.

Merchant Services 298

Merchant Services Location Planning Consumer 298

Retail TouchPoints

SEPTEMBER 3, 2020

In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. Indeed, one-third of consumers responding to a survey by Optoro said they had kept one or more purchases that they planned to return when stores reopened.

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Returns Merchant Services Shipping Department Stores 334