Retail TouchPoints

OCTOBER 11, 2024

This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail. That includes curbside pickup for online orders, checking for stock to optimize shopping trips and more.

Advertising 295

Advertising Drop-Shipping Checkout Supermarket 295

Retail TouchPoints

JANUARY 20, 2025

The holiday season brings a surge in shopping, both in-store and online. From mountains of packaging to returned products that may contain hazardous materials, management of returned, damaged or expired products becomes increasingly complex and voluminous during the holidays and post-holiday season.

Management 312

Management Returns Department Stores Merchandise Store 312

Inside Retail

NOVEMBER 3, 2022

Centred around online gaming and Xbox, providing a platform for users to collaborate, engage with immersive experiences to explore, play games with their friends, and shop. Use cases include: Virtual Stores. Immersive shopping experiences brought to life through digital products, interactive content, and store-associate interaction.

Consumer 263

Consumer Store Layout Merchandise Store Fulfillment 263

Retail TouchPoints

MARCH 11, 2024

Gen Z consumers are neither easy to define nor predictable in their shopping habits. It is assumed that they are more adept at using the technology in their hands and that this facility will inform their consuming behaviors, which McKinsey refers to as “seamless and intuitive adoption of online shopping and transactions.”

Consumer 303

Consumer Department Stores Merchandise Store Advertising 303

Retail TouchPoints

APRIL 30, 2024

Through AI and other technologies, customers in grocery stores, clothing outlets and other convenience-style shops no longer need to wait in line to check out. Frictionless checkout is an AI solution that allows for customers to shop for what they need and leave, and is now picking up steam in live event formats.

Checkout 285

Checkout Customer Experience Merchandise Store Consumer 285

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. Ecommerce clearly isn’t going anywhere.

Returns 328

Returns Merchant Services Drop-Shipping Consumer 328

Retail TouchPoints

OCTOBER 14, 2020

The robots also provide location data down to four-foot sections, which Woodman’s Markets will use to empower associates when it comes to fulfilling online orders and stocking shelves. This data will be uploaded to its mobile shopping app, where it will guide pickers to each item to improve delivery times.

Marketing 279

Marketing Grocer Location Fulfillment 279