Retail TouchPoints

MAY 24, 2023

Walmart has opened an in-store Market Fulfillment Center (MFC) at Store 100 in its home town of Bentonville, Ark. This new order fulfillment system is truly game-changing,” said Ryan Simpson, Store Manager at Store 100 in a statement. Like the retailer’s first MFC , which opened in 2019 in Salem, N.H.,

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Retail TouchPoints

JANUARY 29, 2024

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and delivery offerings became survival tactics for so many retailers. Want to find out more about how retailers are meeting omnichannel and fulfillment challenges?

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Retail TouchPoints

OCTOBER 3, 2023

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. Let’s start with demand forecasting and inventory deployment.

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Retail TouchPoints

JANUARY 9, 2025

All these different sensory elements, including the music playlist, dont feel forced; it feels very authentic in the store, said Jaime Bettencourt, responsible for revenue growth, brand strategy and content marketing at Mood Media in an interview with Retail TouchPoints.

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Retail TouchPoints

JANUARY 26, 2023

Sam’s Club is embarking on an ambitious expansion of its physical footprint, beginning with five new fulfillment and distribution centers opening this year — the first, in Georgia, in Q3 2023.

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Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs.

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Retail TouchPoints

SEPTEMBER 14, 2021

Amazon is adding 125,000 new warehouse and transportation jobs as it seeks to staff up the 350 fulfillment centers, sortation centers, regional air hubs and delivery stations it has opened this year, 100 of which will open in September alone. Sign-on bonuses of up to $3,000 are also being offered in some locations.

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Retail TouchPoints

JANUARY 14, 2025

In the five years since Barry became CEO, Best Buy has undergone a complete overhaul of nearly every part of its business , from the store experience to its tech stack and the way it manages its workforce, culminating in a rebrand late last year that reimagines the role Best Buy plays in consumers lives.

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Retail TouchPoints

JULY 10, 2024

Ikea stores, long known as warehouse-sized selling spaces scented with the wafting aroma of Swedish meatballs, have been shrinking and changing functions in recent months — including taking a bigger role in last mile fulfillment.

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Retail TouchPoints

OCTOBER 11, 2024

While 7-Eleven is at the forefront of inventive uses for vision AI in the convenience retail market, we are also observing interest and adoption of vision AI for supermarket retailers for resource reallocation, to mirror each store’s unique ebb and flow of operations and foot traffic throughout the day.

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Retail TouchPoints

JULY 18, 2022

Convenience store retailer Yesway has chosen GSP to provide retail marketing services, including store profile management as well as POP design and production services, to 408 Yesway and Allsup’s stores in nine states. Yesway will draw upon GSP’s cloud-based retail intelligence platform to support its marketing process.

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Retail TouchPoints

NOVEMBER 29, 2022

stores, to distribution center-based fulfillment of large items like riding mowers, grills and furniture. CEO Marvin Ellison, speaking during a recent conference call discussing the home improvement retailer’s Q3 financial results, revealed that Lowe’s is on track to change over its entire store base to this model by the end of 2023.

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Retail TouchPoints

DECEMBER 3, 2024

For both banners, we love working with startup brands and local mom-and-pops to get new products into the store, and if we’re not so sure how a product would resonate with customers, [selling it in an Uncharted store] gives us a lot of good information about merchandising and marketing. Is there a need for a brand like ours?

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Retail TouchPoints

OCTOBER 14, 2020

In-store robots aren’t just tools that can check for mislabeled products or clean messes in a timely manner. Robots can detect misplaced products used to cover shelving holes, speed up online orders and make restocking easier, by constantly mapping a store and sharing this data with key players.

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Retail TouchPoints

FEBRUARY 14, 2025

Its differentiated and elevated positioning within the market and its alignment with our strategic initiatives of expanding in international markets, accessories categories and direct-to-consumer channels make this a highly attractive and complementary addition to our portfolio.

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Retail TouchPoints

AUGUST 14, 2020

However, retail marketers often lack the data they need to develop and execute more empathetic messaging. This data deficit makes it difficult for marketing to keep pace with a rapidly changing environment. Marketers are really at the forefront of this transformation ,” Schwartz said. since the 2019 State of Marketing report. “It

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Retail TouchPoints

DECEMBER 15, 2023

Kroger has kicked off a multi-year agreement to have Gatik AI ’s autonomous box trucks transport products from the retailer’s Dallas customer fulfillment center to multiple retail locations in the area.

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Retail TouchPoints

JANUARY 12, 2025

One of the first additions was a geolocation software development kit (SDK) from Radar , to answer the question of whether athletes were actually opening the app while shopping in the store. In 2023, the retailer started using the app to help manage one of the industrys biggest grey market challenges: the sneaker craze.

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Retail TouchPoints

FEBRUARY 20, 2025

By integrating Ulta Beautys in-store inventory with their DTC websites and marketing, beauty brands can now offer their customers unparalleled convenience, flexibility and choice.

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Retail TouchPoints

OCTOBER 10, 2024

DoorDash kicked off its expanded partnership with Wegmans Food Markets by offering on-demand delivery from the supermarket’s Maryland stores, with Wegmans locations in Virginia, North Carolina, New Jersey, Delaware and upstate New York available in the coming days and more stores to follow.

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Retail TouchPoints

MAY 29, 2024

Walmart has opened two new Neighborhood Market stores that are over 40% larger than the average-sized location in this format, boasting 57,000 square feet of selling, pickup and delivery space. In January 2024 , Walmart announced ambitious plans to open 150 new stores and remodel 650 existing locations within the next five years.

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Retail TouchPoints

APRIL 22, 2022

IRCE focuses on digital ecommerce, with sessions offering practical advice on digital marketing, personalization techniques, creating friction-free shopper journeys and the latest on emerging tech like BNPL apps, NFTs and the metaverse.

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Retail TouchPoints

JUNE 2, 2020

CVS Health has partnered with Nuro , a delivery robotics company, to pilot an automated delivery service in the Houston market. Beginning this month, Nuro will use its fleet of vehicles to fulfill prescription and essentials orders placed through CVS.

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Retail TouchPoints

JANUARY 23, 2025

Our goal is to make meals easy and help our customers live healthier, better lives through exceptional food,” said Erica Tickle, VP of Marketing and Digital Growth at Wegmans in a statement. Partnering with Uber and expanding our delivery network is just one way were able to continue delivering on that mission.

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Retail TouchPoints

JULY 5, 2022

As consumers have turned to more sources to shop, retailers have diversified their commerce and marketing strategies. In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey.

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Retail TouchPoints

MARCH 6, 2024

Canseco’s Market , Harps Foods and Price Chopper have joined the 600+ retail banners using Instacart Storefront to support their ecommerce sites. The solution features built-in catalog services and automated marketing campaigns as well as flexible fulfillment solutions that allow retailers to choose the model that works best for their stores.

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Retail TouchPoints

JULY 31, 2020

Now, a few months into the initial launch, Party City has partnered with Bringg , a delivery and fulfillment orchestration platform that automates last mile services, from ordering through delivery. Because it started as a fully manual program, the initial rollout was slow.

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Retail TouchPoints

JANUARY 21, 2025

The Teamsters held strategic strikes at seven Amazon facilities during the recent holiday season , and workers at a Philadelphia Whole Foods Market voted to unionize in November 2024. Costco workers in Norfolk, Va. joined the Teamsters union in January 2024 and authorized a strike in July 2024.

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Retail TouchPoints

JUNE 21, 2023

Target has opened a Target Last Mile Delivery (TLMD) extension near its store in Smyrna, Ga. The new facility puts next-day delivery within reach of 500,000 additional customers for a total of more than 3 million in the Atlanta market.

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Retail TouchPoints

OCTOBER 9, 2023

The presence of kiosks linking buyers to the online store The ability to ship from other stores and warehouses Your store going dark completely, becoming a micro-distribution center (DC)? When we talk about omnichannel order fulfillment , there can be a mistake in thinking it’s just about online.

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Retail TouchPoints

DECEMBER 8, 2022

The stress of the pandemic sparked a surge in the wine, beer and spirits market: a 2020 RAND Corporation study found that alcohol consumption among adults 30 and older increased by 14%. By the end of 2024, IWSR predicts that the NA spirit, wine and beer market will grow another 31%. Store-Based Fulfillment Keeps Costs in Check.

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Retail TouchPoints

DECEMBER 10, 2024

In Myntra Jabong, we have found a like-minded partner whose expertise and capabilities will allow us to go to market with these same strategies in India. Staying close to our customers and putting them at the center of everything we do has been the foundation of our transformation and the key to our success in recent years.

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Retail TouchPoints

AUGUST 6, 2024

Aldi will roll out Instacart Connected Stores solutions across all Aldi South Group locations in the U.S., including the delivery service’s in-store mode for its app; “Carrot Tags” with pick-to-light capabilities; and more streamlined pickup fulfillment technology. Schnuck Markets began using Caper Carts last month.

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Retail TouchPoints

NOVEMBER 1, 2024

The retailer also has embarked on a broad-reach marketing campaign that is “talking to all customers and elevates the Starbucks brand in a much more visible way,” said Niccol. “It We’re also placing common sense guardrails on mobile ordering that we think will improve the experience for all customers.”

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Retail TouchPoints

FEBRUARY 13, 2024

The retailer operates 144 supermarkets, mostly under the Family Fare, Martin’s Super Markets and D&W Fresh Market banners.

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Fulfillment Supermarket Marketing Location 272

Retail TouchPoints

JULY 19, 2023

Using its 1,700+ stores to support fast fulfillment, Lowe’s has expanded same-day delivery services across the U.S. The retailer began piloting same-day delivery with OneRail in select markets in 2022. The retailer began piloting same-day delivery with OneRail in select markets in 2022. in partnership with OneRail.

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Retail TouchPoints

JULY 16, 2021

As consumer habits and expectations continue to change toward cleaner, safer, accurate and hyper-personalized experiences — during and after the pandemic — retail is struggling to fulfill such on-demand productization and experiences safely and efficiently.

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