Inside Retail

JANUARY 6, 2025

And some seven years on, much to the dismay of retailers, it is now starting to shake the tree and become a real force in the market , as Australian shoppers increasingly turn to alternatives to manage the cost-of-living crisis. Amazon, the $2 trillion gorilla, arrived on our shores officially in December 2017, just in time for Christmas.

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Retail TouchPoints

FEBRUARY 9, 2024

Hy-Vee will leverage Instacart ’s Fulfillment as a Service (FaaS) to integrate same-day delivery fulfillment capabilities into its owned and operated websites and apps. New York City’s Fairway Market partnered with Instacart in December 2023 , joining Kroger , Aldi and Walmart.

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Fulfillment Supermarket Marketing Store Operations 278

Retail TouchPoints

AUGUST 28, 2024

Walmart Marketplace will add three popular categories to its assortment and expand fulfillment offerings for sellers, including a multichannel solutions program that will use Walmart Fulfillment Services (WFS) to fulfill orders from any ecommerce site via Walmart’s supply chain when it launches Sept.

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Fulfillment Sporting Goods Fashion ATS 259

Retail TouchPoints

AUGUST 22, 2024

I got a view of everything around Sephora; I got to see what it was like to do digital marketing, the ecommerce business, the forecasting and planning business,” Turley said in an interview with Retail TouchPoints. “I We’ve also made sure our site and in-store inventory are real-time, and that convenience is part of all our marketing stories.

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Fulfillment Drop-Shipping Shipping Customer Experience 276

Inside Retail

OCTOBER 24, 2024

Whenever we need a more efficient fulfilment solution, ShipStation’s support team is ready with helpful suggestions,” says Jen from Subo. ShipStation has also revolutionised fulfilment for Aussie retailers like Lovisa and Frank Green, earning the coveted 2024 Shipping Platform Partner of the Year Award from Cin7.

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Drop-Shipping Shipping Fulfillment Inventory Management 264

Retail TouchPoints

JULY 22, 2024

With the 2024 holiday season not too far away, it’s an opportune moment to evaluate your fulfillment operations and determine which technologies require an upgrade or replacement to secure your future success. That’s where a modern fulfillment management system (FMS) steps in to meet both internal and external needs.

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Fulfillment Management Shipping Supply Chain Management 277

Retail TouchPoints

DECEMBER 17, 2024

Moreover, customers are paying attention to delivery details (particularly during the holiday season) and will abandon a transaction if fulfillment parameters are unacceptable. Furthermore, the integration of inventory visibility and search reduces the likelihood of stockouts and overselling while enabling seamless cross-channel fulfillment.

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Fulfillment Drop-Shipping Customer Experience Shipping 260

Inside Retail

OCTOBER 13, 2024

It has been seven years since Amazon acquired the American grocery chain Whole Foods Market, but from its perspective, it is still only scratching the surface of the grocery sector. Set to open next year, this futuristic ‘fulfilment centre meets supermarket’ will test Amazon’s ability to transfer its online presence into an offline world.

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Planning Supermarket Fulfillment Shopping 245

Retail TouchPoints

JANUARY 29, 2024

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and delivery offerings became survival tactics for so many retailers. Want to find out more about how retailers are meeting omnichannel and fulfillment challenges?

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Fulfillment Drop-Shipping Customer Retention Shipping 289

Retail TouchPoints

NOVEMBER 8, 2024

. “This integration will strengthen our decision-making and enhance our ability to lead in the market.”

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Shipping Fulfillment Marketing Customer Experience 280

Retail Gazette

NOVEMBER 28, 2024

Morrisons will utilise long-standing tech partner Ocado’s fulfilment centres to help drive its move to more in-store fulfilment, as the bricks-and-mortar grocer reassesses its online grocery operations. Steiner said that the reduced pressure on the Erith fulfilment centre would allow Ocado’s online grocery arm to grow.

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Fulfillment Grocer Supermarket Marketing 98

Retail TouchPoints

OCTOBER 23, 2024

For retailers, 3P commerce provides the ability to offer an increased selection of products and helps reduce the risks of managing fulfillment — an issue we saw firsthand with recent supply chain disruptions,” said Lou Keyes, CEO of Rithum in comments shared with Retail TouchPoints.

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Consumer Fulfillment Management Accounting 290

Retail TouchPoints

NOVEMBER 20, 2024

Postal Service has launched an online ecommerce catalog powered by Toys ‘R’ Us for the fulfillment of gifts in its Operation Santa program. USPS Operation Santa has connected communities through holiday goodwill for over a century,” said Sheila Holman, VP of Marketing at USPS in a statement.

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Shipping Fulfillment Planning Shopping 276

Retail TouchPoints

FEBRUARY 14, 2025

Results from Retail TouchPoints annual Omnichannel & Fulfillment Survey show that most respondents conduct business through an average of three different channels and for 35% of them, marketplaces are critical to building brand awareness and driving business growth. According to Emarketer , U.S. in 2024 to $52.3

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Fulfillment Shipping Advertising Management 216

Retail TouchPoints

JANUARY 13, 2025

AI Use Cases Span Marketing, Service and Merchandising However, AI also has the potential to influence different retail functions and teams, from marketing to store design and supply chain. Ultimately, this can help retailers improve throughput and fulfill orders faster.

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Customer Experience Marketing Fulfillment Store Operations 290

Inside Retail

MARCH 2, 2025

Ultra-fast fashion brands like Shein and Temu have leveraged advanced analytics and agile supply chains to dominate the market. The role of supply chain efficiency Supply chain efficiency has become crucial in todays market. Key benefits: Increases fulfilment speed while reducing temporary labour costs.

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Fashion Fast Fashion Fulfillment Returns 237

Retail TouchPoints

NOVEMBER 6, 2024

It also presents an opportunity to enhance the customer experience by providing more flexible and reliable fulfilment options, as well as reaching new customers, such as shift or night workers, for whom home delivery isn’t convenient due to their working hours.

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Fulfillment Consumer Customer Experience Checkout 274

Retail TouchPoints

JANUARY 1, 2025

An OMS is a software solution that simplifies the management of inventory, orders and fulfillment and plays a vital role in the post-purchase experience by ensuring timely communication, providing real-time updates, improving customer support and facilitating smooth returns and exchanges.

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Management Returns Fulfillment Shipping 320

Retail TouchPoints

APRIL 1, 2025

Complicated Competitive Dynamics GoodwillFinds.com was launched in October 2022 in a bid by the 120 -year-old thrift store chain to grab a larger piece of the growing online resale market. All outstanding orders from GoodwillFinds will still be fulfilled, according to the website.

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Thrift Store Shipping Fulfillment Consumer 267

Retail TouchPoints

NOVEMBER 11, 2024

Media , the “Sliving” collection is named after Hilton’s newly coined slang term, meant to describe someone who is self-empowered, fulfilled, glamourous and successful. It’s been a fulfilling experience creating the ‘Sliving’ collection, and I’m excited to see my fans embrace it and make it their own.”

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Jewelry Fulfillment Consumer Promotions 277

Retail TouchPoints

JULY 10, 2024

Ikea stores, long known as warehouse-sized selling spaces scented with the wafting aroma of Swedish meatballs, have been shrinking and changing functions in recent months — including taking a bigger role in last mile fulfillment.

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Fulfillment Customer Experience Shopping Promotions 255

Retail TouchPoints

JANUARY 9, 2025

All these different sensory elements, including the music playlist, dont feel forced; it feels very authentic in the store, said Jaime Bettencourt, responsible for revenue growth, brand strategy and content marketing at Mood Media in an interview with Retail TouchPoints.

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Outdoor Fulfillment Consumer Location 278

Inside Retail

MARCH 17, 2025

Over the past 12 months, we have been building up our selection of products, investing in our operations network, and opening new fulfilment centres, said Anthony Perizzolo, general manager of delivery and supply chain for Amazon Australia. Tinyme COO Ben Hare said the company seeks to broaden its product range.

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Fulfillment Inventory Management Supply Chain Management Apparel 248

Retail TouchPoints

JANUARY 14, 2025

We are the last consumer electronics retailer , so how we go to market and what’s important to us both product and experience is very specific to our purpose, said Barry at the NRF Big Show in NYC. How do we uniquely embrace what we do well and bring it to market? Our purpose is to bridge life through technology.

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Consumer Marketing Management Fulfillment 287

Retail TouchPoints

OCTOBER 23, 2024

from a facility in Guangdong, China, and that it would charge sellers significantly lower fulfillment fees for items sold through the new storefront than items shipped domestically. Amazon Today to Wind Down, End Service by January 2025 But Amazon isn’t just in the market of adding new services and benefits.

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Merchant Services Fulfillment Shipping Jewelry 261

Retail TouchPoints

OCTOBER 11, 2024

While 7-Eleven is at the forefront of inventive uses for vision AI in the convenience retail market, we are also observing interest and adoption of vision AI for supermarket retailers for resource reallocation, to mirror each store’s unique ebb and flow of operations and foot traffic throughout the day.

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Advertising Drop-Shipping Checkout Supermarket 295

Retail TouchPoints

MARCH 25, 2025

A Connected Grocery Shopping Experience In February 2024 Hy-Vee began leveraging Instacarts Fulfillment-as-a-Service to integrate same-day delivery fulfillment capabilities into its owned and operated websites. Instacart has been an important partner in our marketing strategy, helping us grow sales on their platform by 40% last year.

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Advertising Fulfillment Grocer Finance 147

Retail TouchPoints

MARCH 11, 2025

Setting clear campaign goals will keep your sweepstakes focused and measurable, helping boost your brand marketing efforts. At the same time, make sure to keep in mind your campaign budget, prizing regulations and prize fulfillment. Determine the type of sweepstakes that makes sense for your goals. So what are you waiting for?

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Promotions Consumer Fulfillment Advertising 246

Inside Retail

FEBRUARY 18, 2025

And we needed it to decrease the cost of operations of our fulfilment processes. Now we do that at a fraction of the cost that we used to do it, increasing our automation inside our fulfilment centres. The marketing team nailed that one; the rollout felt like it was everywhere and it was such a clever campaign and had me looking.

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Returns Fulfillment Customer Experience Fashion 214

Retail TouchPoints

DECEMBER 16, 2024

Lockton: In addition to taking into consideration feedback and market and consumer trends, we are a test-and-learn company. Additionally, we are always improving time to market, while ensuring that the tools we provide meet our customers expectations. stars) and Google ( 4.3 ) app stores.

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Payment Services Checkout Shipping Shopping 278

Retail Focus

DECEMBER 12, 2024

Numerous conferences and sessions held over the first two days provided a comprehensive overview of market trends, featuring many exclusive international speakers. Retail investment has been especially driven by the strong performance of the Italian, Portuguese, and Spanish markets, alongside robust results in the UK.

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Marketing Fashion Retail Marketing Management 264

Inside Retail

NOVEMBER 25, 2024

This seamless, integrated customer experience has redefined Australian consumers’ expectations, making it harder for traditional retailers to compete with their slower and more costly fulfilment methods. Shein: Dominating the fast-fashion market Shein has become a major player in Australian fashion, particularly among younger consumers.

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Fast Fashion Fashion Consumer Marketing 246

Retail TouchPoints

MAY 20, 2024

This year, we’ve identified 24 organizations that have successfully differentiated through their loyalty programs, marketing strategies, in-store experiences and even their approach to last mile and fulfillment.

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Customer Retention Fulfillment Customer Experience Marketing 299

Retail TouchPoints

NOVEMBER 29, 2024

for every $1 spent on influencer marketing, one study found. She has a diverse background spanning marketing, partnerships and business development for both the tech and consumer industries. Cultivating KOCs (key opinion consumers, a.k.a. Regardless, influencers pay dividends: businesses are making an average of $5.79

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Social Commerce Beauty and Health Payment Services Consumer 278

Inside Retail

AUGUST 29, 2024

Before joining the Go-To team, Faddy was the global marketing and sales director at The Beauty Chef, and before this, she worked at The Estée Lauder Companies. It certainly gets easier and now that my kids have grown I am so glad I have a fulfilling career that gives me so much satisfaction and purpose, but it has been hard at times.

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Marketing Fulfillment Management ATS 253

Retail TouchPoints

DECEMBER 3, 2024

For both banners, we love working with startup brands and local mom-and-pops to get new products into the store, and if we’re not so sure how a product would resonate with customers, [selling it in an Uncharted store] gives us a lot of good information about merchandising and marketing. What motivated you to enter a new geography?

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Shopping ATS Visual Merchandising Location 286

Retail TouchPoints

MAY 29, 2024

Walmart has opened two new Neighborhood Market stores that are over 40% larger than the average-sized location in this format, boasting 57,000 square feet of selling, pickup and delivery space. With the larger layout, we can offer a broader assortment across the entire store,” wrote Kyle Kinnard, SVP, Neighborhood Markets for Walmart U.S.

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Marketing Location Planning Store Operations 264