Retail TouchPoints

FEBRUARY 25, 2025

Additionally, residential delivery surcharges can be managed effectively by tools like Residential Delivery Indicator (RDI), which categorizes addresses to help companies choose the most cost-efficient shipping methods. This seamless data integration reduces costs and enhances customer service, supporting accurate, efficient order delivery.

Merchant Services 179

Merchant Services Payment Services Supply Chain Management Shipping 179

Retail TouchPoints

JUNE 15, 2023

Supply chain managers are having to become even smarter about how to reduce costs and drive efficiencies throughout their warehouse and supply chain. What’s Keeping Retail Supply Chain Managers Awake at Night? If they don’t already have a seat at the senior leadership table, they should.

Supply Chain Management 278

Supply Chain Management Management Fulfillment Shipping 278

Retail TouchPoints

JANUARY 8, 2025

According to Gartner, more than three-quarters of supply chain leaders are being asked to improve their customer experience (CX) strategies. A customer-centric approach to supply chain management is challenging; it requires a deep understanding of consumer expectations and behaviors, not just today but also for the foreseeable future.

Consumer 279

Consumer Shipping Supply Chain Management Returns 279

Inside Retail

APRIL 26, 2024

Thanks to rapid innovations in supply chain management, AI technology and digital marketing, e-commerce is increasingly playing an integral role in the lives of everyday Aussies. Modern fulfilment methods Alternative, or modern-day, fulfilment options are on the rise for retailers, on the basis of cost and convenience.

Customer Retention 277

Customer Retention Fulfillment Social Commerce Supply Chain Management 277

Retail TouchPoints

JANUARY 2, 2023

As the demand for digitalization grows in the retail supply chain, retailers often face multiple challenges in achieving the same. By understanding common challenges that other retailers have faced in the past, the retailer community can work toward managing these challenges better and build their supply chains for more resilience.

Supply Chain Management 317

Supply Chain Management Management Customer Experience Fulfillment 317

Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

Fulfillment 298

Fulfillment Drop-Shipping Supply Chain Management Grocer 298

Retail TouchPoints

APRIL 19, 2021

To overcome supply chain disruptions, many online retailers are already making changes to their existing fulfilment operations. Traditional fulfilment models, with limited flexibility, are no longer going to be effective. Traditional fulfilment models, with limited flexibility, are no longer going to be effective.

Fulfillment 165

Fulfillment Supply Chain Management Management Promotions 165

Retail TouchPoints

SEPTEMBER 18, 2023

Perhaps most importantly, “a decade ago, very few of you were using things like Amazon Advertising, Amazon Lending and Fulfillment by Amazon (FBA), and things like Brand Registry, Seller-Fulfilled Prime, Seller University and even Amazon Accelerate didn’t exist,” said Mehta at the event.

Payment Services 321

Payment Services Shipping Fulfillment Finance 321

Retail TouchPoints

JANUARY 20, 2022

The team also will help Indian sellers meet standards for creating new international product lines and enhance their capabilities in packaging, marketing and supply chain management. The platform includes tools to help streamline operations and manage promotions and feedback.

Merchant Services 312

Merchant Services Supply Chain Management Sporting Goods Jewelry 312

Retail TouchPoints

SEPTEMBER 22, 2020

Shoppers can access their items using a one-time barcode within an automated email notification sent after an associate fulfills their order. The initiative will increase the availability of buy online, pick up in-store (BOPIS) options available for Lowe’s shoppers by giving them an additional method of collecting same-day orders.

Supply Chain Management 264

Supply Chain Management Fulfillment Management Shopping 264

Retail TouchPoints

MARCH 25, 2024

Operational agility is all about efficiently managing your company’s orders, inventories and other operational aspects. Financial control refers to the procedures and policies by which a company monitors and manages its cash flow and revenue. Operational agility. Automation is the key piece here. Financial control. Connectivity.

Shipping 312

Shipping Supply Chain Management Fulfillment Returns 312

Retail TouchPoints

AUGUST 18, 2020

Organizations would do well to identify secondary suppliers that can help mitigate risks in their supply chain. Many supply chain leaders cite predictive analytics as the Holy Grail of enterprise risk management, but more often than not, their organizations lack any meaningful ability to generate and act upon these analytics.

Supply Chain Management 264

Supply Chain Management Management Returns Fulfillment 264

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

A centralized database acts as a single source of truth for all business data, allowing retailers to manage information from multiple channels and locations efficiently. Enhanced Inventory Management Effective inventory management is vital for retail success. Key Benefits of a Centralized Database for Retailers 1.

Inventory Management 111

Inventory Management Location Management Supply Chain Management 111

Retail TouchPoints

JANUARY 17, 2025

His strategic vision has driven transformative outcomes in digital business services across multiple industries, delivering innovative, cutting-edge solutions in finance, HR, procurement and supply chain management.

Returns 162

Returns Supply Chain Management Customer Experience Finance 162

Inside Retail

SEPTEMBER 11, 2023

Swisslog is already leading the market in Australia with solutions like our micro-fulfilment centre (MFC) for e-commerce fulfilment specialists, Skutopia, which is the first of its kind in Australia to include an automated 24/7 e-commerce solution with click-and-collect availability,” he said.

Fulfillment 130

Fulfillment Supply Chain Management Grocer Shipping 130

Retail TouchPoints

SEPTEMBER 25, 2023

“While we’ve returned to some sense of normalcy, the VUCA [volatile, uncertain, complex and ambiguous] proposition has become a reality,” said Dr. Thomas Goldsby, Professor and Chair in Logistics in the Supply Chain Management Department of the University of Tennessee. We’re now battle-tested.” To provide a 99.5%

Returns 306

Returns Supply Chain Management Fulfillment Customer Experience 306

Retail TouchPoints

NOVEMBER 18, 2021

Optimized supply chain management to avoid stockouts and overstocking. A fast, flexible and responsive fulfilment process. Successfully optimizing the digital supply chain also can result in more efficient order fulfillment, cost management and forecasting across the business.

Supply Chain Management 264

Supply Chain Management Fulfillment Shipping Consumer 264

I Vend

APRIL 2, 2025

If youre an ambitious mid-sized retailer, youre probably aware of retail management software, and understand that it can be a powerful tool to help you automate and streamline your operations. You know that its more than simply a point of sale, and that it offers a comprehensive platform for managing the entire retail operation.

Management 52

Management Payment Services Inventory Management Point of Sale 52

Retail TouchPoints

FEBRUARY 11, 2021

Now the store is viewed as a flexible asset, capable of fulfilling a variety of needs: Distribution center supplying inventory to other locations Ecommerce fulfillment Amazon return hub Curbside pickup Private bubble/pod shopping location Retooled for more buying, less shopping Emphasis on health and safety, contactless shopping.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

Inside Retail

JULY 5, 2021

With retail business leaders increasingly focusing on their supply chain management, here are three ways they can “unbound” their supply chains. One way is by transforming their retail stores into micro-fulfilment centres that focus on delivering and offering pick-ups rather than the traditional retail experience.

Fulfillment 246

Fulfillment Supply Chain Management Shipping Accounting 246

Retail TouchPoints

JULY 20, 2022

“This, in turn, is driving warehouse and supply chain managers to seek out technologies that minimize costs and human touch points, while speeding up processes.”

Supply Chain Management 306

Supply Chain Management Customer Experience Shipping Management 306

Retail TouchPoints

JULY 30, 2020

Aligning supply and demand is more important than ever. This includes regional positioning of inventory for e-Commerce fulfillment, retail store transfers, and direct-to-store shipments straight from overseas factories. The ability to redirect inventory.

Payment Services 312

Payment Services Supply Chain Management Fashion Shipping 312

Retail TouchPoints

JULY 22, 2021

Four to five days is the maximum acceptable wait time during the holidays, and for the rest of the year that shrinks to two to three days , according to Sean Whitehouse, Managing Director of Strategy & Consulting, Supply Chain & Operations, Retail Lead at Accenture in an interview with Retail TouchPoints.

Supply Chain Management 306

Supply Chain Management Management Marketing ATS 306

Retail TouchPoints

AUGUST 17, 2023

Enhanced supply chain management : Harnessing the power of diverse datasets, AI serves as a catalyst for supply chain transformation, streamlining order fulfillment, enhancing logistics efficiency, fine-tuning demand forecasting and automating routine tasks.

Consumer 246

Consumer Payment Services Supply Chain Management Store Layout 246

Retail TouchPoints

APRIL 28, 2022

Reducing carbon emissions by remapping the sourcing mix closer to where the demand lies increases flexibility in the business and minimizes the risk of supply chain disruptions. Step 3: Digitization and Automation to Increase Transparency in the Supply Chain. Step 5: Returns Analysis and Recommerce.

Planning 246

Planning Drop-Shipping Supply Chain Management Returns 246

Retail Minded

OCTOBER 2, 2023

Effectively managing a retail supply chain is essential for meeting customer demands and maintaining a competitive edge in the market. Tackling retail supply chain challenges is a blend of smart strategies and the right technologies. This automation significantly reduces labor costs and speeds up order fulfillment.

Supply Chain Management 52

Supply Chain Management Management Inventory Management Planning 52

Retail TouchPoints

MAY 14, 2024

In the near future, this traceability will need to extend to the component level for every item on the bill of materials at all tiers, underscoring the necessity for advanced digital platforms to manage these intricate processes. They provide insights into supply chain efficiency, product quality and risk management.

Supply Chain Management 326

Supply Chain Management Consumer Management Accounting 326

Retail TouchPoints

AUGUST 4, 2020

With a change in demand by product, we saw a concurrent change in demand by fulfillment channel. While delivery windows are more flexible for a population ordered to remain at home, fulfilment in these new channels has still been challenging for many retailers.

Fulfillment 226

Fulfillment Supply Chain Management Space Planning Returns 226

Retail TouchPoints

MAY 30, 2022

When supply chains are fragmented and managed manually, the stress on them can create gaps in critical production details from sizing to quality. Circling back into the feedback loop, manual supply chain management can contribute to product inaccuracies, thus further heightening the levels of returns.

Returns 328

Returns Fashion Supply Chain Management Shopping 328

Wiser

JUNE 5, 2023

As a small business owner, managing supply chain issues is nothing new. Because smaller retailers cannot always order in bulk or far in advance like many larger retailers do, any supply chain disruptions are often felt faster and stronger by small businesses.

Management 147

Management Drop-Shipping Shipping Supply Chain Management 147

Inside Retail

JANUARY 9, 2022

A self-fulfilling crisis. Fear of shortages become a self-fulfilling prophecy. The pandemic has exposed the brittleness of just-in-time supply-chain management, which over decades honed the amount of stock held by manufacturers, wholesalers and retailers to a minimum. Supermarket restrictions.

Supermarket 246

Supermarket Supply Chain Management Fulfillment Wholesale 246

Independent Retailer

AUGUST 1, 2022

Having insufficient stock to fulfill demand results in missed sales, causes reputational damage, and sends customers to competitors. Businesses that employ data-led solutions to streamline supply chain efficiency will reap rewards. Businesses that employ data-led solutions to streamline supply chain efficiency will reap rewards.

Inventory Management 96

Inventory Management Management Inventory Turnover Supply Chain Management 96

Retail TouchPoints

MARCH 28, 2023

Devising a new returns policy, then, entails managing a series of trade-offs that vary from one business to the next. Mehmet Altug is an Associate Professor of Operations Management at the School of Business at George Mason University. He has a PhD in Decision, Risk and Operations from Columbia Business School.

Returns 278

Returns Home Furnishings Supply Chain Management Consumer 278

Retail TouchPoints

FEBRUARY 10, 2021

Digital order management and fulfillment. Retail businesses that are weathering the storms caused by the increased shift to ecommerce that began the so-called “ retail apocalypse ” — long before the impacts of COVID-19 further complicated things — have focused on the need for speed and flexibility regarding order fulfillment.

Payment Services 173

Payment Services Fulfillment Supply Chain Management Management 173

Retail TouchPoints

JANUARY 14, 2021

When’s the last time you took an inventory of your supply chain management technologies? McCord has over 18 years of food retail experience, holding roles in merchandising, account management, and category management departments. Consider new technologies.

Supply Chain Management 256

Supply Chain Management Finance Employee Engagement Management 256

Retail Focus

SEPTEMBER 7, 2021

Supply chains must be agile enough to cope with unexpected gaps in workforces, which involves two levels of contingency planning. The first affects stock inventory management. The most efficient and effective supply chains embrace uncertainty – something that’s turbocharged during planning for peak.

Inventory Management 147

Inventory Management Supply Chain Management Shipping Planning 147

Inside Retail

DECEMBER 21, 2022

With inventory availability being one of the top priorities for shoppers this holiday season, retailers must leverage their inventory management and customer experience tools to optimise their merchandise strategies. Not only will this help ensure margins are managed, but it will ensure customer expectations are met.

Supply Chain Management 130

Supply Chain Management Customer Retention Inventory Management Customer Experience 130