Retail TouchPoints

SEPTEMBER 4, 2020

As an essential retailer, Canadian supermarket giant Loblaw was in a good position to weather the COVID-19 outbreak. As it turned out, the solution already was in motion: Loblaw had partnered with Takeoff Technologies and was in the process of rolling out a robotic Micro Fulfillment Center (MFC) when COVID-19 reached Canada.

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Fulfillment Grocer Supermarket Planning 307

Retail TouchPoints

FEBRUARY 20, 2025

Walgreens has teamed up with Grubhub to bring both Walgreens and Duane Reade locations into the delivery platforms network, providing customers with on-demand delivery of 15,000 items including beauty, health and wellness, snacks, personal care, household items and toys.

Beauty and Health 270

Beauty and Health Supermarket Planning Location 270

Retail TouchPoints

OCTOBER 10, 2024

DoorDash kicked off its expanded partnership with Wegmans Food Markets by offering on-demand delivery from the supermarket’s Maryland stores, with Wegmans locations in Virginia, North Carolina, New Jersey, Delaware and upstate New York available in the coming days and more stores to follow.

Grocer 263

Grocer Supermarket Location Marketing 263

Retail TouchPoints

AUGUST 25, 2020

DoorDash , best known for restaurant deliveries, is expanding further into the supermarket vertical through partnerships with Meijer , Fresh Thyme and Smart & Final , with plans to add Hy-Vee and Gristedes / D’Agostino “in the coming weeks,” wrote Mike Goldblatt, Head of Grocery and Convenience Partnerships at DoorDash in a blog post.

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Supermarket Fulfillment Location Planning 286

Retail TouchPoints

JULY 21, 2020

The coronavirus pandemic has done little to slow Aldi ’s growth: the low-price supermarket chain has opened its 2,000 U.S. store, and it plans to open 70 more brick-and-mortar locations in 2020. Four of those new stores will be in the greater Phoenix area, representing a new market for Aldi , as well as its first locations in Arizona.

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Location Planning Supermarket Marketing 260

Retail Gazette

APRIL 10, 2025

Deliveroo handles the delivery logistics, including rider management and order fulfillment, while the retailer maintains control over the customer experience. The Tesco Whoosh trial is the first step in what could be a wider rollout of the service across more locations in Ireland, with expansion plans in place for the future.

Grocer 116

Grocer Fulfillment Supermarket Checkout 116

Retail TouchPoints

MARCH 18, 2021

Online grocery’s previously lethargic rate of adoption meant that grocers lagged other retail sectors in multichannel merchandising systems, customer data management and fulfillment technology. Many in the online grocery industry still operate fulfillment at a very rudimentary technical level.

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Fulfillment Grocer Inventory Management Customer Experience 246

Retail TouchPoints

FEBRUARY 19, 2025

billion (Canadian) this year, the supermarket retailer will open 80 new stores under a variety of banners, with approximately 50 of these stores being hard discount locations. million-square-foot facility located in East Gwillimbury, Ontario. million-square-foot facility located in East Gwillimbury, Ontario.

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Planning Discount Store Supermarket Location 173

Inside Retail

AUGUST 8, 2021

An exclusively online supermarket is rolling out across metro Sydney and Melbourne this month to capitalise on the demand for quick and convenient grocery delivery. Adams is aiming to establish thirty locations by the turn of the new year, starting with densely populated markets before looking into expanding beyond metropolitan areas.

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Supermarket Fulfillment Wholesale Shopping 130

Retail TouchPoints

JUNE 29, 2020

Seafood City Supermarket , which sells Filipino specialties and general grocery items in 32 stores in the U.S. and Canada, is rolling out its first-ever online store and mobile app for consumers within the delivery or pickup radius of its locations.

Supermarket 191

Supermarket Payment Services Grocer Location 191

Retail TouchPoints

FEBRUARY 13, 2024

The retailer operates 144 supermarkets, mostly under the Family Fare, Martin’s Super Markets and D&W Fresh Market banners. The robots from Simbe support the solution provider’s Store Intelligence platform, providing real-time inventory insights to better inform product stocking, ordering, merchandising and ecommerce fulfillment.

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Fulfillment Supermarket Marketing Location 277

Inside Retail

APRIL 27, 2021

Woolworths has announced its intention to build a 22,000sqm online fulfilment centre located in Auburn, Sydney, which will facilitate up to 50,000 online orders per week. Auburn and our other fulfilment centres play important roles complementing the work of our store teams.

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Planning Supermarket Fulfillment Accounting 243

Inside Retail

FEBRUARY 17, 2022

Based on customer insights and market trends, Swisslog, as an industry leader with successful micro fulfilment centres (MFCs) and e-grocery fulfilment centres (EFCs) operating across the globe, has identified five trends that will shape e-grocery fulfilment this year. E-grocery orders get smaller and more frequent. .

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Fulfillment Grocer Supermarket Shopping 130

Retail TouchPoints

MARCH 20, 2024

The Save Mart Companies , a 194 -store supermarket chain operating in California and western Nevada, has partnered with Flashfood to offer high-quality groceries at up to 50% off and, not incidentally, divert food waste from landfills.

Payment Services 264

Payment Services Fulfillment Supermarket Location 264

Inside Retail

AUGUST 23, 2021

On Monday, the platform announced a partnership with supermarket giant Woolworths , which will see over 1200 products from its Metro stores in Sydney and Melbourne available to order on the Uber Eats app from next week. In Australia and New Zealand, Uber is firing up its retail partnerships as it seeks to grow its Uber Eats Marketplace.

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Planning Fulfillment Supermarket Consumer 246

Inside Retail

SEPTEMBER 5, 2021

Australia’s supermarket duopoly, Coles and Woolworths, have raced to implement new technology and transform labour arrangements to keep up with the e-grocery boom. My research suggests a reimagining of the Australian supermarket is currently underway. The supermarket personal shopper.

Supermarket 246

Supermarket Fulfillment Shopping Management 246

Inside Retail

FEBRUARY 23, 2025

Potential Australian examples Coles and Woolworths: Both major Australian supermarkets have been exploring various technologies, including robotic cleaning and automated inventory management. The adoption of customer-facing robots might follow as a natural extension of these back-end applications.

Inventory Management 130

Inventory Management Customer Experience Fulfillment Loss Prevention 130

Retail TouchPoints

FEBRUARY 9, 2022

Discount supermarket chain Aldi is continuing its aggressive expansion across the U.S., with plans to add approximately 150 new stores to a fleet that already includes 2,100 locations in 37 states. Aldi also plans to increase its number of locations offering curbside pickup from 1,200 to 1,500 by the end of 2022. by store count.

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Planning Grocer Supermarket Location 325

Inside Retail

AUGUST 2, 2021

Amazon Australia, for example, is offering a special ‘vaccination benefit’ payment of $140 for eligible fulfilment and delivery station workers who get fully vaccinated on the advice of a health practitioner.

Fulfillment 264

Fulfillment Supermarket Location ATS 264

Retail TouchPoints

APRIL 1, 2025

Take for example Stop & Shop, a popular supermarket chain in the Eastern U.S. boasting 365 locations. Understanding that not all customers have smartphones or access to computers to access digital-only deals, the company introduced Savings Stations across its brick-and-mortar locations. Here in the U.S.,

Grocer 147

Grocer Checkout Point of Sale Advertising 147

Inside Retail

FEBRUARY 24, 2025

Deliveroo has partnered with Singaporean supermarket chain Sheng Siong, bringing more than 5000 grocery essentials, including fresh produce, pantry essentials and household goods, onto the platform. This allows riders to reach the nearest store within our hyper-local network of stores and fulfilment hubs.

Inventory Management 130

Inventory Management Consumer Supermarket Fulfillment 130

Inside Retail

AUGUST 1, 2021

Amazon Australia, for example, is offering a special ‘vaccination benefit’ payment of $140 for eligible fulfilment and delivery station workers who get fully vaccinated on the advice of a health practitioner.

Fulfillment 246

Fulfillment Supermarket Location ATS 246

Inside Retail

MAY 5, 2022

At the time, founder Rob Adams told SmartCompany the startup planned to open up to 30 grocery fulfillment centres by the end of the year. According to the Send website, which is still online, the startup was delivering to 17 inner-city suburbs in Melbourne and 35 locations across Sydney.

Finance 258

Finance Fulfillment Supermarket Location 258

Inside Retail

JUNE 20, 2021

He said an acceleration of Coles Local and Liquorland renewal will see “a new store program focused on high quality, locations, and winning formats”. We no longer, as a general rule, expect supermarkets to be physical-only entities. When you look at capex over the past five years, Coles has, relatively, under invested.

Fulfillment 246

Fulfillment Supermarket Customer Experience Shopping 246

Retail TouchPoints

NOVEMBER 3, 2023

Amazon will close its two Amazon Style stores, located in Glendale, Calif. The stores had been open for less than two years: the Glendale location opened in May 2022 , although the concept had been reported on as early as January 2022. and Columbus, Ohio, by Nov. 9, 2023, according to CNBC and other media outlets.

Supermarket 264

Supermarket Fashion Location Marketing 264

Retail TouchPoints

SEPTEMBER 13, 2024

The latest additions to the delivery service including Asian supermarket chain H Mart and beauty brand Aveda , which join fellow newcomer Mattress Firm. DoorDash continues to add new merchants in the ramp-up to the holiday season. Now, DoorDash customers also will be able to access groceries and everyday essentials from H Mart’s 75 U.S.

Merchant Services 263

Merchant Services Accessories Supermarket Consumer 263

Retail TouchPoints

JULY 29, 2021

Toys ‘R’ Us once boasted a prime location in New York’s Time Square while also inhabiting many large out-of-town buildings in retail parks in key towns and cities in the U.S. and abroad. In 2017, the U.S. business collapsed, saddled with debt. Most retailers in the U.S.

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Net Profit Fulfillment Boutique Outdoor 306

Retail Wire

JULY 10, 2023

Ocado, a British online supermarket and technology group, has launched its first robotic warehouse in Asia. The warehouse, which is located in Japan, is a joint venture with Aeon, a Japanese retailer. The warehouse will be used to fulfill orders for Aeon’s “Green Beans” brand.

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Fulfillment Supermarket Location 140

Retail TouchPoints

JUNE 5, 2023

The Aldi Express service is now available from more than 2,100 Aldi supermarket locations across the U.S. “We Powered by Instacart , Aldi will offer nearly 2,000 of its most-shopped items for delivery in as fast as 30 minutes.

Payment Services 263

Payment Services Supermarket Location Shopping 263

Retail TouchPoints

AUGUST 6, 2024

Grubhub uses a number of data points to personalize each customer’s homepage, including historical click-through and conversion rates and whether it’s a new or returning customer, along with time of day, day of the week and location. In June 2024 , Albertsons added 1,800 supermarkets to the Grubhub Marketplace.

Merchant Services 278

Merchant Services Checkout Returns Supermarket 278

Retail TouchPoints

AUGUST 11, 2023

Midwestern supermarket retailer Hy-Vee has partnered with Uber to add delivery services from 260 of its grocery and liquor storefronts. Consumers ordering from Hy-Vee locations will receive 50% off their first order of $50 or more (up to $40 ) and the chance to enter the sweepstakes.

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Supermarket Location Consumer Store Operations 244

Retail TouchPoints

DECEMBER 20, 2023

The new Fairway Now convenience service is available from Fairway’s Chelsea and Upper East Side locations and will expand to all four Fairway Market stores in Manhattan in the coming weeks. Fairway Market is a trademark of the retailer-owned supermarket cooperative Wakefern Food Corp.

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Marketing Payment Services Supermarket Location 262

Retail Gazette

SEPTEMBER 8, 2024

Tesco is launching a new ecommerce initiative to compete with Ocado, aimed at helping international supermarket chains develop their online operations. Today, the retailer processes over a million online orders each week, with 85% of them fulfilled directly from its supermarkets.

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Supermarket ATS Fulfillment Grocer 106

Inside Retail

OCTOBER 10, 2023

Supermarkets are some of the biggest retail businesses in the world, so it’s no surprise they are at the forefront of industry trends and innovation. Brad Banducci, CEO of Australian supermarket giant Woolworths for the past seven years, is a big proponent of using technology to improve operations.

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Consumer Supermarket Beauty and Health Management 289

Retail TouchPoints

APRIL 8, 2022

This year, for the first time in its history, the event will run jointly on both JDDJ and the Shop Now platform, which integrates the on-demand location-based retail capabilities of both Dada and JD.com, which announced its investment in Dada in February 2022.

Shopping 246

Shopping Apparel Supermarket Promotions 246

Retail TouchPoints

APRIL 20, 2023

The somewhat unlikely locations are eight rapidly growing countries that are currently off of most retailers’ radar: Bangladesh, Egypt, Ethiopia, India, Indonesia, Kenya, Nigeria and the Philippines. You can just go in with your supply chain and fulfillment centers, so you can just have dark stores if you want.

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Fulfillment Consumer Marketing Point of Sale 290

Inside Retail

SEPTEMBER 20, 2021

Although many retail locations have reopened for in-person shopping, at least for periods of time between lockdowns, experts believe that the emerging preference toward e-commerce retail solutions, especially hybrid solutions like click and collect, is here to stay. CEO Ed Stack expects the segment to grow beyond the pandemic.

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Fulfillment Sporting Goods Returns Consumer 147