Retail TouchPoints

JANUARY 9, 2025

The retailer, working with Mood Media , has created an experiential retail location equipped with a large-scale LED visual wall displaying curated content, carefully chosen music and even a custom fragrance, White Pepperwood, carrying the scent of the outdoors through the air.

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Outdoor Fulfillment Consumer Location 273

Retail TouchPoints

OCTOBER 3, 2023

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. Let’s start with demand forecasting and inventory deployment.

Fulfillment 281

Fulfillment Drop-Shipping Shipping Markdowns 281

Retail TouchPoints

DECEMBER 12, 2024

Lowes said it will rely on major suppliers to execute fulfillment and delivery. In addition to opening new stores, Lowes also plans to expand its rural-oriented product assortments to an additional 150 locations, bringing its rural store count to nearly 500.

Fulfillment 282

Fulfillment Planning Location ATS 282

Retail TouchPoints

JANUARY 29, 2024

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and delivery offerings became survival tactics for so many retailers. Want to find out more about how retailers are meeting omnichannel and fulfillment challenges?

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Fulfillment Drop-Shipping Customer Retention Shipping 284

Retail TouchPoints

MARCH 5, 2021

Majid Al Futtaim , the exclusive franchisee of French hypermarket chain Carrefour in the United Arab Emirates, has opened a fully automated micro-fulfillment center (MFC) at the Carrefour store in Ibn Battuta Mall in Dubai. Majid Al Futtaim operates 350+ Carrefour locations in 17 countries across the Middle East, Africa, and Asia.

Fulfillment 261

Fulfillment Location Planning Management 261

Retail TouchPoints

JANUARY 26, 2023

Sam’s Club is embarking on an ambitious expansion of its physical footprint, beginning with five new fulfillment and distribution centers opening this year — the first, in Georgia, in Q3 2023. As we open new clubs in new locations, we’ll continue to innovate so that our members shop and save whether in person or online,” said McLay.

Fulfillment 274

Fulfillment Checkout Shipping Location 274

Retail TouchPoints

OCTOBER 29, 2020

Walmart will test combining store/fulfillment center locations at four existing stores, using them as test beds for new technology, digital tools and physical enhancements. The stores will focus on implementing new tools that can help speed up both customer service and order fulfillment. in a statement.

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Fulfillment Shopping Checkout Apparel 234

Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs. in an interview with Retail TouchPoints.

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Fulfillment Shipping Supply Chain Management Consumer 273

Retail TouchPoints

SEPTEMBER 14, 2021

Amazon is adding 125,000 new warehouse and transportation jobs as it seeks to staff up the 350 fulfillment centers, sortation centers, regional air hubs and delivery stations it has opened this year, 100 of which will open in September alone. Sign-on bonuses of up to $3,000 are also being offered in some locations.

Fulfillment 267

Fulfillment ATS Location Marketing 267

Retail TouchPoints

DECEMBER 10, 2021

That means open air shopping centers have become even more attractive due to how they can make curbside and BOPIS fulfillment easier to handle. We saw this firsthand in Dallas, where retailers from nationals down to locals are fulfilling from their store, and I think that fits the way people are using physical retail.

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Location Shopping Fulfillment Grocer 326

Retail TouchPoints

NOVEMBER 10, 2022

Beginning in 2024, nearly all remodels and new stores will feature the majority of the reimagined store design elements, which include: Full range of merchandise: The larger Target stores will offer shoppers expanded food and beverage options, exclusive brand partnerships and a curated mix of private labels and national brands; More space: The new (..)

Fulfillment 261

Fulfillment Store Layout Planning Accounting 261

Retail TouchPoints

MARCH 14, 2025

The 150,000-square-foot space, located within the District at Howell Mill shopping center in Atlantas Upper Westside neighborhood, will offer furniture, home dcor, housewares, appliances and home improvement essentials. In May 2022 Wayfair opened its first AllModern store format in Lynnfield, Mass. will expedite deliveries.

Fulfillment 162

Fulfillment Location Shopping ATS 162

Retail TouchPoints

JULY 10, 2024

Ikea stores, long known as warehouse-sized selling spaces scented with the wafting aroma of Swedish meatballs, have been shrinking and changing functions in recent months — including taking a bigger role in last mile fulfillment. This allowed us to really look into where people are and where they feel it’s convenient to be.

Fulfillment 251

Fulfillment Customer Experience Shopping Promotions 251

Retail TouchPoints

JANUARY 29, 2025

Kohls will close 27 underperforming stores by April 2025 and shutter an ecommerce fulfillment center (EFC) in San Bernardino, Calif. The San Bernardino facility is one of 15 EFCs and distribution centers, and the closing stores represent approximately 2.3% of Kohls 1,150 locations.

Department Stores 175

Department Stores Fulfillment Location Consumer 175

Retail TouchPoints

FEBRUARY 27, 2024

Macy’s plans to close 150 underproductive nameplate stores — approximately 50 this year alone — and continue its expansion of smaller-format stores as it prioritizes investment in about 350 go-forward locations. The third pillar of the new strategy will be simplifying and modernizing end-to-end operations.

Location 274

Location Department Stores Fulfillment Planning 274

Retail TouchPoints

APRIL 18, 2024

The branded showcase, located at the Shops at Mission Viejo in Orange County, Calif., will have dedicated store associates on hand to provide customers with personalized assistance. Eyebuydirect has made its first foray into physical-world retailing with a 140-square-foot kiosk featuring a pared-down assortment of 400 pairs of glasses.

Location 261

Location Kiosk Returns Shopping 261

Retail TouchPoints

DECEMBER 3, 2024

That’s why it’s of little surprise that on the occasion of its 60 th anniversary, The Paper Store has embarked on a five-year, $60 million brick-and-mortar-oriented expansion that will add 30 to 40 locations to its current 100+ stores and upgrade approximately 30 existing stores. Is there a need for a brand like ours?

Shopping 281

Shopping ATS Visual Merchandising Location 281

Retail TouchPoints

JANUARY 12, 2025

One of the first additions was a geolocation software development kit (SDK) from Radar , to answer the question of whether athletes were actually opening the app while shopping in the store. Each time [an app user] enters a store, were sending another event to Radar, explained Walker.

Sporting Goods 270

Sporting Goods Drop-Shipping Shipping Checkout 270

Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

Location 267

Location Shopping Fast Fashion Checkout 267

Retail TouchPoints

JULY 17, 2023

However, running even one store adds a complicated layer to overall operations, from staffing to stocking, which is why specialty apparel company Collars & Co. looked for a partner when it opened its first physical location in May. We’ve always wanted to test out a retail location.

Location 237

Location Visual Merchandising Store Operations Wholesale 237

Retail TouchPoints

DECEMBER 17, 2024

The announcement was made in Punta Arenas, the location of the southernmost Walmart store in the world, which is named Lider and located more than 2,000 miles from the countrys central DC. We are building a better future for everyone, for future generations and for our children.

Location 244

Location Planning Store Operations Customer Experience 244

Retail TouchPoints

FEBRUARY 14, 2025

store last month , with another five in development and plans to eventually operate 50 locations in the region. Additionally, Kurt Geiger operates footwear concessions inside luxury and premium department stores in the UK, including Harrods and Selfridges , where it sells both its own and third-party brands.

Accessories 273

Accessories Department Stores Finance Fashion 273

Retail TouchPoints

OCTOBER 10, 2024

DoorDash kicked off its expanded partnership with Wegmans Food Markets by offering on-demand delivery from the supermarket’s Maryland stores, with Wegmans locations in Virginia, North Carolina, New Jersey, Delaware and upstate New York available in the coming days and more stores to follow.

Grocer 259

Grocer Supermarket Location Marketing 259

Retail TouchPoints

JULY 15, 2022

For example, during the pandemic’s peak, Build-A-Bear Workshop successfully evolved its brick-and-mortar business to offer more flexible and efficient fulfillment services so it could capitalize on surging ecommerce demand. We love the feedback that says ‘Hey, I was able to do this.

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Fulfillment Shipping Inventory Management Location 301

Retail TouchPoints

JULY 21, 2020

store, and it plans to open 70 more brick-and-mortar locations in 2020. Four of those new stores will be in the greater Phoenix area, representing a new market for Aldi , as well as its first locations in Arizona. The new DC also will support Aldi stores in southern Alabama and the Florida Panhandle.

Location 257

Location Planning Supermarket Marketing 257

Retail TouchPoints

NOVEMBER 1, 2024

with the opening of its first Texas store next month and plans for four more locations in the state. Primark also signed a contract to open a flagship store in midtown NYC’s Penn District last month. The new store, located at La Plaza in McAllen, Texas, will feature 37,000 square feet of selling space when it opens Dec.

Apparel 273

Apparel Location Planning ATS 273

Retail TouchPoints

JANUARY 23, 2025

Regional grocery chain Wegmans has partnered with Uber Eats to offer on-demand delivery from stores in Massachusetts, Maryland, Virginia, North Carolina, New Jersey and Washington, D.C. this month, with plans to add locations in New York, Pennsylvania and Delaware in February.

Supermarket 271

Supermarket Location Planning Marketing 271

Retail TouchPoints

JUNE 1, 2023

Walmart ’s latest sustainability initiatives combine changes to its fulfillment processes as well as customer-facing options for reducing waste, including allowing online shoppers to opt out of plastic bags for store pickup orders and to request consolidation of multiple items into fewer boxes. in a statement. in a statement.

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Fulfillment Shipping Location Planning 274

Retail TouchPoints

NOVEMBER 17, 2023

Home Depot is on the leading edge with this type of tech usage: the 2023 Retail TouchPoints Store Operations Benchmark Survey revealed that just 28% of retailer respondents’ associates use mobile devices to audit visual merchandising and displays.

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Loss Prevention Visual Merchandising Store Operations Fulfillment 256

Retail TouchPoints

JANUARY 21, 2025

Earlier this month, the union held practice pickets in several locations: in Hayward, Calif. Costcos greedy executives have less than two weeks to do the right thing. If they refuse, theyll have no one to blame but themselves when our members go on strike. and Sumner, Wash.; on Long Island, N.Y. ; and in San Diego.

Accounting 273

Accounting Location Marketing ATS 273

Retail TouchPoints

JULY 27, 2023

Joann has extended its partnership with Flybuy to power the craft retailer’s buy online, pick up in-store (BOPIS) offering. Since the beginning of the COVID pandemic, Joann, like many omnichannel retailers, has experienced higher customer demand for convenient pickup services.

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Location Planning Store Operations Customer Experience 238

Retail TouchPoints

JULY 10, 2024

has been operational since 2021, and the second, in Lancaster, Texas, is ramping up operations. The other three new DCs will be located in Wellford, S.C.; The new DCs can store twice the volume of cases and process more than twice the volume of a traditional DC by using state-of-the-art technology, according to Walmart.

Fulfillment 265

Fulfillment Shipping Location Planning 265

Retail TouchPoints

JULY 25, 2022

Retailers save on shipping costs while leveraging their in-store inventories to fulfill customer orders, while shoppers get the products they want without having to wait for a delivery. Prior to this, online orders had been fulfilled from a central distribution center. Click-and-collect, a.k.a.

Fulfillment 242

Fulfillment Shipping Promotions Store Operations 242

Retail TouchPoints

JANUARY 9, 2024

The youth-oriented retailer chose the Nedap solution for its ability to help improve inventory accuracy and enhance omnichannel fulfillment capabilities, including increased usage of buy online, pick up in-store (BOPIS) functionality.

Fulfillment 258

Fulfillment Location Shopping ATS 258

Retail TouchPoints

JANUARY 22, 2025

The Regent Street store also will feature a state-of-the-art breaking studio (for live and taped openings of card packs), interactive customer education touch points and a personal card creation suite. The location also will serve as a drop-off point for users of Fanatics Collect, the collectibles marketplace Fanatics launched in June 2024.

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Location Visual Merchandising Store Operations Customer Experience 252

Retail TouchPoints

AUGUST 6, 2024

Aldi will roll out Instacart Connected Stores solutions across all Aldi South Group locations in the U.S., including the delivery service’s in-store mode for its app; “Carrot Tags” with pick-to-light capabilities; and more streamlined pickup fulfillment technology.

Fulfillment 284

Fulfillment Shopping Location Marketing 284

Retail TouchPoints

JULY 5, 2022

In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey. Prediction 2: Diversification of fulfillment services will be key to omnichannel success. The store has become a central hub for omnichannel fulfillment.

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Fulfillment Social Commerce Customer Retention Consumer 273