Retail TouchPoints

MAY 24, 2024

Shopify provides a unified commerce platform designed to enable seamless customer experiences across all channels while centralizing data and operations for multi-location retail businesses. By streamlining and integrating operations, retailers can simplify how they manage large, cross-functional teams and various locations and channels.

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Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

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Retail TouchPoints

JANUARY 11, 2021

The ONE RETAIL strategy helped M.Video increase total online sales by 141.2% year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. Q3 2020 net sales for all channels climbed 25.3% year-on-year. over the previous month,” said Sokolova.

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Retail TouchPoints

DECEMBER 17, 2021

GIANT has added frictionless just walk out technology at a grab-and-go convenience store located at its Philadelphia ecommerce fulfillment center. It’s a particularly relevant capability for a location like this, where team members would otherwise need to travel off site to purchase food products.”. It’s that easy.

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Retail TouchPoints

FEBRUARY 15, 2021

But rather than a sign of storefront abandonment, experts are expecting retailers to consolidate their locations, to pare down their real estate portfolio and focus their resources on a couple of choice locations. Although competition in the market will shift, physical store locations will remain a cornerstone of retail operations.

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Retail TouchPoints

DECEMBER 3, 2024

That’s why it’s of little surprise that on the occasion of its 60 th anniversary, The Paper Store has embarked on a five-year, $60 million brick-and-mortar-oriented expansion that will add 30 to 40 locations to its current 100+ stores and upgrade approximately 30 existing stores. We look at ourselves as the antithesis of online shopping.

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Retail TouchPoints

AUGUST 21, 2024

Alonement, a term coined to describe the positive, fulfilling experiences one can have while being alone, emphasizes the joy and rejuvenation found in having time for yourself. Many retailers are looking to the benefits of alonement, such as reduced stress and enhanced creativity, to inspire their designs.

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Retail TouchPoints

JUNE 2, 2023

Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels. The company leans on its omnichannel fulfillment software to ensure these transactions run smoothly. It manages our BOPIS component. We need to make sure it’s seamless.

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Retail TouchPoints

NOVEMBER 11, 2021

Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. 16 from 12:45 to 1:15 p.m. Reimagining and reconfiguring the physical store. 17 from 1:20 to 2:10 p.m. Join the discussion on Nov.

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Inside Retail

JUNE 28, 2021

Micro-fulfilment centres (MFCs) are the next step in creating a harmonious omni-channel supply chain. Ongoing shifts in the retail landscape, driven by e-commerce, along with changing consumer demands and expectations, are creating an increased need for fast, efficient local fulfilment.

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Retail TouchPoints

AUGUST 25, 2020

Non-essential retailers around the world have been devastated by COVID-19, with many experiencing everything from store closures to unprecedented drops in sales. To withstand the crisis, many retailers adopted new and innovative strategies to stay connected with shoppers and ring sales while their brick-and-mortar locations remained closed.

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Retail TouchPoints

JUNE 7, 2022

During Brok’s tenure, Sephora has deployed new technology and services as well as expanding its partnership with Kohl’s : Sephora launched same-day delivery in partnership with Delivery Solutions in November 2021; In February 2022 , Kohl’s and Sephora revealed plans to add 400 Sephora shop-in-shops to reach their goal of 850 locations by 2023; and (..)

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Retail TouchPoints

JULY 29, 2020

The company owns and operates 34 locations, both flagships or outlets, and the remainder are owned and operated by partners such as high-end resorts. The Burton name is on 66 stores in 10. countries and the principality of Andorra, as well as the U.S. It’s really a holistic approach,” she said. “We

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Retail TouchPoints

FEBRUARY 24, 2021

The retailer was founded in 1986 by Raúl Méndez on Spain’s Gran Canary Island, and now has 145 points of sale throughout Spain, including 125 stores, and operates under the women’s fast-fashion brands Encuentro Moda and Öbu. The handheld readers also are employed for online order fulfillment.

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Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. Increasingly, consumers want to browse and buy with the ease of click, or find products faster using in-store location technologies.

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Retail TouchPoints

JUNE 9, 2022

Later that year, Hudson debuted the Evolve shop-in-shop concept at the company’s Dallas Love Field location, deploying the Amazon One palm recognition technology and offering BOPIS service for duty free shopping. The retailer announced its plans to deploy Amazon ’s Just Walk Out technology in select stores in early 2021.

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Retail TouchPoints

JANUARY 10, 2024

The discrepancy may occur due to clerical errors, goods being damaged or lost, or theft from the point of purchase from a supplier to the point of sale.” The drones will even show inventory that looks damaged and empty pallet locations.

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Retail TouchPoints

SEPTEMBER 9, 2020

Fundamental to the lean-and-mean concept is a further and necessary shift toward retail locations as marketing platforms rather than sales vehicles. To survive, retail is being forced to think of itself as destinations to learn and interact, with fulfillment coming in the form of a pickup purchase or home delivery.

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Retail TouchPoints

APRIL 20, 2023

The somewhat unlikely locations are eight rapidly growing countries that are currently off of most retailers’ radar: Bangladesh, Egypt, Ethiopia, India, Indonesia, Kenya, Nigeria and the Philippines. There may be a path whereby this point of sale becomes the source for last mile delivery.

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Retail Focus

DECEMBER 12, 2024

Located on a site that has remained unused for over 20 years, the operator has a historic opportunity to deliver a highly anticipated project. Located 15 minutes from Riyadh, this 14-square-kilometre urban project draws inspiration from the birthplace of the Kingdom and its historical heritage as a UNESCO World Heritage site.

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Retail TouchPoints

JUNE 1, 2022

Albertsons and Kroger have both integrated Google Maps into their shopping apps; as shoppers drive to the store for pickup, their location is tracked and relayed to the store so that all is staged and ready for arrival. Location, location. Target has even added a last minute “forgot this, please add” functionality to its app.

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Retail TouchPoints

FEBRUARY 10, 2021

Digital order management and fulfillment. Retail businesses that are weathering the storms caused by the increased shift to ecommerce that began the so-called “ retail apocalypse ” — long before the impacts of COVID-19 further complicated things — have focused on the need for speed and flexibility regarding order fulfillment.

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Inside Retail

SEPTEMBER 23, 2024

The coffee chain increased the number of its stores from nine in 2022 to 24 locations worldwide across 11 countries in North Africa, Europe, the Middle East and Asia. The company focused on renovating a number of locations until the airports and the world slowly opened. “By

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Retail TouchPoints

AUGUST 18, 2022

Also known as pay-over-time or pay-in-4 installment plans, BNPL offers consumers the chance to split up the cost of major purchases directly at the point of sale. BNPL fulfills a need that previously wasn’t being met,” said Sharp. Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment.

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Retail TouchPoints

DECEMBER 13, 2023

For example, Sorel had an anniversary coming up and they were across Nordstrom locations, but they don’t currently have their own brand in stores anymore. Overall, it means lower overhead and less risk, while gaining the opportunity to test and learn before committing to a permanent location.

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Retail TouchPoints

JULY 14, 2020

Riley: We have seen a massive increase in online sales, up 5X. To adjust for this volume, we have changed some fulfillment, shipping and customer service capabilities. We work with the Second Harvest Food Bank in the San Jose area where we are located. We go as a company to make sure families get fed. and Singapore.

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Inside Retail

SEPTEMBER 30, 2024

One of its key early challenges was fulfilling all of its online orders from a Victorian warehouse. Partnering with Shippit allowed Decjuba to implement “ ship from store ” from many store locations. As it grew, it was essential to never lose sight of its mission.

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Retail TouchPoints

AUGUST 29, 2023

The cashierless tech has been making inroads at a number of different retailing venues: Sainsbury’s deployed the Just Walk Out technology at a convenience store in November 2021 ; In March 2023 , the technology was reportedly expanding to 200 Panera Bread locations; and Six Flags and Coors Field added Amazon’s cashierless tech in May 2023.

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Inside Retail

AUGUST 11, 2021

“We’re building a new e-commerce site, we’re implementing marketing cloud and service cloud, we’re implementing a customer data platform (CDP), and on top of that, we’re implementing a new order management system and mobile point of sale platform,” Alexander told Inside Retail.

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Inside Retail

APRIL 30, 2024

Central to this transformation was the adoption of NewStore , a unified commerce platform anchored in an omnichannel POS – with built-in solutions such as order and inventory management, clientelling, and store fulfilment. NewStore has essentially made the traditional cash wrap obsolete, as all associates now serve as points of sale.

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Wiser

DECEMBER 30, 2019

Brands and retailers who do it right are in a great position to make money: fast fulfillment, great service, and happy shoppers. That means fulfillment done well is a cost-saving, money-making enterprise. From a shopper point-of-view, it’s fantastic to track your order from the point-of-sale all the way until delivery.

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Retail TouchPoints

MARCH 15, 2023

And on the scheduling side, they’re trying to figure out how to take advantage of the workforce in ways that they’re not right now – like sharing labor across locations and allowing employees to access self-service tools like swapping shifts.”

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Retail TouchPoints

JULY 22, 2020

If you’re unfamiliar with the concept of the on-demand economy, it’s this: a business, service or product that allows users to request a physical object, a piece of data or a service, and have that request fulfilled. When retail locations open up after the pandemic, they can expect customers who have become accustomed to being accommodated.

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Retail TouchPoints

DECEMBER 26, 2024

For consumers, grocery shopping has become a multi-location event, with shoppers visiting an average of 5.2 stores to cross every item off their lists. This grocery hopping trend has become especially prevalent thanks to consumer-friendly technology like curbside pickup, home delivery and online ordering.

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Inside Retail

MAY 9, 2021

We were able to engage our store teams to assist with online fulfilment. Customers have missed the experience of shopping in-store, and we’ve seen strong support across our suburban stores, with improvement in CBD locations in recent months.

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I Vend

SEPTEMBER 10, 2023

A retail point of sale system is an essential in retail. A retail point of sale system is about enabling and recording sales transactions – but it’s also so much more than that. Chosen well, a retail point of sale system can be the enabler that drives business growth and retail success.

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Inside Retail

JUNE 27, 2024

As data collected from Place.ai, a location analytics company, verified, by 2023 visits to the wider shopping centre industry were 2.3 Retailers need to be very aware of the demographic patterns and how they’re shifting, and also need to consider the store assortment carefully in light of who is coming to the mall location and why.”

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