Retail TouchPoints

DECEMBER 17, 2024

If your business has achieved this competence, youre benefitting from clear and hyper-current information on the location, quantity and availability of products across distribution centers and warehouses, as well as items in transit or sitting on store shelves.

Fulfillment 260

Fulfillment Drop-Shipping Customer Experience Shipping 260

Retail TouchPoints

JANUARY 9, 2025

The retailer, working with Mood Media , has created an experiential retail location equipped with a large-scale LED visual wall displaying curated content, carefully chosen music and even a custom fragrance, White Pepperwood, carrying the scent of the outdoors through the air.

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Outdoor Fulfillment Consumer Location 278

Retail Focus

APRIL 30, 2025

Driving forward as a truly global logistics platform for omnichannel brands, fulfilmentcrowd has announced that it is expanding its global footprint with a new fulfilment centre based in Australia. Kemps Creek is a 20,000 square ft fulfilment centre located at the Oakdale South Industrial Estate in Sydney, NSW.

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Fulfillment Retail Marketing Shipping Marketing 147

Retail TouchPoints

NOVEMBER 22, 2022

The NYC-headquartered Fillogic will support the retailer through ecommerce and store-based fulfillment, reverse logistics and returns, forward-staging of inventory and final-mile delivery. The space will allow the retailer to stage inventory, satisfy merchandise pickup and delivery and fulfill store-based and ecommerce orders.

Fulfillment 288

Fulfillment Payment Services Inventory Management Department Stores 288

Retail TouchPoints

JANUARY 29, 2024

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and delivery offerings became survival tactics for so many retailers. Want to find out more about how retailers are meeting omnichannel and fulfillment challenges?

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Fulfillment Drop-Shipping Customer Retention Shipping 289

Retail TouchPoints

NOVEMBER 6, 2024

By allowing customers to collect their packages from local Access Point locations, like UPS Stores or CVS, these services reduce the risk of theft and offer added convenience. As our data suggests, the trend toward alternative delivery methods is gaining traction, signaling a potential shift in how online orders are fulfilled in the future.

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Fulfillment Consumer Customer Experience Shopping 274

Retail TouchPoints

OCTOBER 3, 2023

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. Let’s start with demand forecasting and inventory deployment.

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Fulfillment Drop-Shipping Shipping Markdowns 286

Retail TouchPoints

AUGUST 31, 2022

While recent market trends have led many consumers online, in-person retail remains the bedrock of the global economy. Unsurprisingly, then, location data is widely recognized as a valuable tool for unlocking growth. Among the businesses that most often use location data are consumer packaged goods brands.

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Location Advertising Promotions Point of Sale 290

Retail TouchPoints

FEBRUARY 9, 2024

fulfilment and logistics, furthering the company’s ongoing effort to localize fulfillment and support speedier delivery times for American customers. Shein said it plans to hire more than 50 professionals to be based at the new location by the end of 2024, joining a growing U.S. Fulfillment and Logistics at Shein in a statement.

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Fulfillment Social Commerce Apparel Customer Experience 264

Inside Retail

MARCH 2, 2025

Ultra-fast fashion brands like Shein and Temu have leveraged advanced analytics and agile supply chains to dominate the market. The role of supply chain efficiency Supply chain efficiency has become crucial in todays market. Key benefits: Increases fulfilment speed while reducing temporary labour costs.

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Fashion Fast Fashion Fulfillment Returns 237

Retail TouchPoints

OCTOBER 19, 2021

This trend has already become evident with curbside pickup, which has become one of the fastest-growing models within fulfillment. Despite these issues, curbside pickup allows retailers to maximize all parts of their location, from sidewalk to parking lot. But implementation hasn’t been easy on retailers. Guy Bloch is CEO of Bringg.

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Fulfillment Location Checkout Management 306

Retail TouchPoints

JANUARY 26, 2023

Sam’s Club is embarking on an ambitious expansion of its physical footprint, beginning with five new fulfillment and distribution centers opening this year — the first, in Georgia, in Q3 2023. As we open new clubs in new locations, we’ll continue to innovate so that our members shop and save whether in person or online,” said McLay.

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Fulfillment Checkout Shipping Location 278

Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. Nicholas believes that to make store fulfillment a truly profitable initiative, retailers need to find new ways for their tech, operations and design teams to collaborate.

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Fulfillment Checkout Visual Merchandising Kiosk 298

Retail TouchPoints

SEPTEMBER 14, 2021

Amazon is adding 125,000 new warehouse and transportation jobs as it seeks to staff up the 350 fulfillment centers, sortation centers, regional air hubs and delivery stations it has opened this year, 100 of which will open in September alone. Sign-on bonuses of up to $3,000 are also being offered in some locations.

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Fulfillment ATS Location Marketing 272

Retail TouchPoints

DECEMBER 3, 2024

That’s why it’s of little surprise that on the occasion of its 60 th anniversary, The Paper Store has embarked on a five-year, $60 million brick-and-mortar-oriented expansion that will add 30 to 40 locations to its current 100+ stores and upgrade approximately 30 existing stores. We look at ourselves as the antithesis of online shopping.

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Shopping ATS Visual Merchandising Location 286

Retail TouchPoints

NOVEMBER 1, 2022

Location-Powered Experiences Drive Results. Leading retailers have addressed these challenges head-on by adopting new technology such as location infrastructure. Leading retailers have addressed these challenges head-on by adopting new technology such as location infrastructure. Offer rapid turnaround for on-premise orders.

Location 277

Location Payment Services Checkout Customer Experience 277

Retail TouchPoints

JANUARY 12, 2025

After its introduction, Even with zero marketing, we were seeing upwards of 20% of app openings happening in a physical location, so we saw the potential of adding a store mode, said Matt Walker, Director of Product and Design, Mobile Apps at Dicks Sporting Goods.

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Sporting Goods Drop-Shipping Shipping Checkout 275

Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs. in an interview with Retail TouchPoints.

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Fulfillment Shipping Supply Chain Management Consumer 278

Retail TouchPoints

OCTOBER 10, 2024

DoorDash kicked off its expanded partnership with Wegmans Food Markets by offering on-demand delivery from the supermarket’s Maryland stores, with Wegmans locations in Virginia, North Carolina, New Jersey, Delaware and upstate New York available in the coming days and more stores to follow.

Grocer 263

Grocer Supermarket Location Marketing 263

Retail TouchPoints

DECEMBER 4, 2023

To better serve a growing legion of West Coast customers, Tapestry , parent company of brands including Coach and Kate Spade , opened its 788,000-square-foot North Las Vegas Fulfillment Center in November. Tapestry already operates a fulfillment center serving the East Coast located in Jacksonville, Fla.

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Fulfillment Jewelry Fashion Management 264

Retail TouchPoints

JULY 10, 2024

Ikea stores, long known as warehouse-sized selling spaces scented with the wafting aroma of Swedish meatballs, have been shrinking and changing functions in recent months — including taking a bigger role in last mile fulfillment. This allowed us to really look into where people are and where they feel it’s convenient to be.

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Fulfillment Customer Experience Shopping Promotions 255

Retail TouchPoints

MAY 8, 2024

Goodwill Keystone Area has partnered with Reworld to offer no-cost electronics recycling at its 42 stores and donation center sites located across 22 central and southeastern Pennsylvania counties. The initiative was made possible by the Pennsylvania Recycling Markets Center.

Location 288

Location Marketing ATS Customer Experience 288

Retail TouchPoints

OCTOBER 23, 2024

from a facility in Guangdong, China, and that it would charge sellers significantly lower fulfillment fees for items sold through the new storefront than items shipped domestically. Amazon Today to Wind Down, End Service by January 2025 But Amazon isn’t just in the market of adding new services and benefits.

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Merchant Services Fulfillment Shipping Jewelry 261

Retail Focus

DECEMBER 12, 2024

Numerous conferences and sessions held over the first two days provided a comprehensive overview of market trends, featuring many exclusive international speakers. Retail investment has been especially driven by the strong performance of the Italian, Portuguese, and Spanish markets, alongside robust results in the UK.

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Marketing Fashion Retail Marketing Management 264

Retail TouchPoints

NOVEMBER 13, 2024

The retailer is offering free returns on all Amazon Haul purchases over $3 within 15 days of delivery, and shoppers can drop off these returns at more than 8,000 drop-off locations, including Amazon Fresh, Whole Foods Market, UPS, Staples and Amazon Lockers.

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Drop-Shipping Checkout Shipping Returns 284

Retail TouchPoints

AUGUST 9, 2023

The idea of transforming malls into “mixed use” gathering spots has become popular, but an aerial view of these complexes provides an interesting perspective on another potential evolutionary path for the mall: as a fulfillment center. “ All those back-of-house loading docks are just perfect for fulfillment.

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Fulfillment Shopping Shipping Consumer 246

Retail TouchPoints

NOVEMBER 8, 2021

Following the acquisition of parcel delivery company AirTerra in late August, the retailer this week acquired in-market fulfillment operator Quiet Logistics for $350 million in cash. Services are offered through a network of fulfillment centers — currently operating in Boston, Chicago, Los Angeles, Dallas, St.

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Fulfillment Outdoor Marketing Location 324

Retail TouchPoints

FEBRUARY 14, 2025

store last month , with another five in development and plans to eventually operate 50 locations in the region. Kurt Geiger is on an expansion path in North America; the company opened its fourth U.S. The acquisition includes the Kurt Geiger London, KG Kurt Geiger and Carvela brands.

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Accessories Department Stores Finance Fashion 279

Retail TouchPoints

DECEMBER 16, 2024

Or if a team member doesnt know where a specific product is located a store, Hey GURA can help them find it. Lockton: In addition to taking into consideration feedback and market and consumer trends, we are a test-and-learn company. stars) and Google ( 4.3 ) app stores.

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Payment Services Checkout Shipping Shopping 278

Retail TouchPoints

FEBRUARY 12, 2025

In fact, research conducted by Retail TouchPoints and MNTN reveals that 59% of brands spend between 11% and 50% of their marketing and advertising budgets on CTV. These brands are testing different CTV ad formats, creative approaches and calls-to-action to support both brand and performance marketing goals.

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Advertising Marketing Location Consumer 191

Retail TouchPoints

JANUARY 23, 2025

this month, with plans to add locations in New York, Pennsylvania and Delaware in February. Our goal is to make meals easy and help our customers live healthier, better lives through exceptional food,” said Erica Tickle, VP of Marketing and Digital Growth at Wegmans in a statement.

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Supermarket Location Planning Marketing 276

Retail TouchPoints

DECEMBER 15, 2023

Kroger has kicked off a multi-year agreement to have Gatik AI ’s autonomous box trucks transport products from the retailer’s Dallas customer fulfillment center to multiple retail locations in the area. In fact, Walmart has worked with Gatik for autonomous deliveries from distribution centers to stores in Bentonville, Ark.

Marketing 264

Marketing Fulfillment Location Shopping 264

Retail TouchPoints

JANUARY 23, 2023

Amazon has brought its dedicated air cargo network, Amazon Air, to India — the third market for the service after the U.S. The launch is a first for an ecommerce company in India and a signal of the rapid growth in that region, which is the fastest-growing ecommerce market in the world, according to eMarketer. and Europe.

Fulfillment 331

Fulfillment Shipping Location Marketing 331

Retail TouchPoints

MAY 29, 2024

Walmart has opened two new Neighborhood Market stores that are over 40% larger than the average-sized location in this format, boasting 57,000 square feet of selling, pickup and delivery space. Located in the Dune Lakes area of Santa Rosa Beach, Fla. in a blog post.

Marketing 264

Marketing Location Planning Store Operations 264

Inside Retail

FEBRUARY 18, 2025

And we needed it to decrease the cost of operations of our fulfilment processes. Now we do that at a fraction of the cost that we used to do it, increasing our automation inside our fulfilment centres. The marketing team nailed that one; the rollout felt like it was everywhere and it was such a clever campaign and had me looking.

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Returns Fulfillment Customer Experience Fashion 214

Retail TouchPoints

JANUARY 21, 2025

Earlier this month, the union held practice pickets in several locations: in Hayward, Calif. The Teamsters held strategic strikes at seven Amazon facilities during the recent holiday season , and workers at a Philadelphia Whole Foods Market voted to unionize in November 2024. and Sumner, Wash.; on Long Island, N.Y. ; and in San Diego.

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Accounting Location Marketing ATS 278

Retail TouchPoints

SEPTEMBER 23, 2022

In internal fulfillment, the business handles the complete process of storing, packing and shipping. In contrast, 3PL services oversee the order fulfillment cycle on behalf of the company. Keep reading and discover which order fulfillment option is right for you. How to optimize shipments based on the customers’ location.

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Fulfillment Shipping Inventory Management Management 331