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Eyebuydirect Establishes First Physical Location in California’s Orange County

Retail TouchPoints

Eyebuydirect has made its first foray into physical-world retailing with a 140-square-foot kiosk featuring a pared-down assortment of 400 pairs of glasses. The branded showcase, located at the Shops at Mission Viejo in Orange County, Calif., will have dedicated store associates on hand to provide customers with personalized assistance.

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Making Fulfillment a Revenue Driver: 6 Ways Design and Tech Can Collaborate

Retail TouchPoints

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. Nicholas believes that to make store fulfillment a truly profitable initiative, retailers need to find new ways for their tech, operations and design teams to collaborate.

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Top 10 Contactless Trends to Watch in 2022

Retail TouchPoints

He noted that Best Buy added ESLs in some locations after COVID forced its stores to close, and that high-performing retailers as a group spend an impressive 843% more on ESLs than other retailers. We’re forecasting 700% growth over the next two years for these second locations with dedicated inventory.”.

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The Future of In-Store Tech: How Digital Innovation is Shaping Retail

Retail Focus

Artificial intelligence (AI) is transforming traditional brick-and-mortar locations into intelligent, adaptive environments that cater to customer preferences in real time. In-store robots, such as Lowes LoweBot and SoftBanks Pepper, assist customers by locating items, answering inquiries, and providing entertainment.

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Grocery’s Future: Retail Media Integration Across In-Store and Online Channels 

Retail TouchPoints

boasting 365 locations. Understanding that not all customers have smartphones or access to computers to access digital-only deals, the company introduced Savings Stations across its brick-and-mortar locations. Aldi uses the same technology to help employees more quickly fulfill curbside pickup orders. Here in the U.S.,

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Amazon’s Move Into the Malls

Retail TouchPoints

Amazon recently announced that it is in talks with mall operators such as Simon Property Group to convert the vacant store space left by the closure of big department stores into warehouses and fulfillment centers. The malls are usually located among well-accessed roadways and highways, rendering the logistics to be very smooth.

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Costco Doubles Down on Ecommerce With Pickup Locker and Marketplace Expansions

Retail TouchPoints

Costco will put a renewed emphasis on ecommerce by doubling the number of locations with pickup lockers over the coming year and expanding its Costco Next brand directory. The retailer’s net sales were up 16.7% billion in Q1 2022, with digital sales up 13.3% year-over-year.

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