Retail TouchPoints

NOVEMBER 8, 2022

In 2021, returns cost retailers a whopping $761 billion , or almost 17% of total U.S. This year the powerful combination of the special sale dates in Q4 (like Target, Amazon and Walmart holding October Black Friday events) and an increase in ecommerce holiday shopping means that this upward trend for returns will continue.

Returns 286

Returns Markdowns Inventory Management Customer Experience 286

Retail TouchPoints

JANUARY 3, 2024

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 billion in 2023, a significant 20% to 30% of online purchases end up being returned. Speed-to-restock is key in the returns cycle.

Returns 261

Returns Drop-Shipping Customer Experience Customer Retention 261

Inside Retail

OCTOBER 24, 2024

Building a future-proof tech stack To survive and thrive during Black Friday, retailers must invest in tech solutions that integrate seamlessly with their current systems – inventory management, CRMs, and shipping tools.

Drop-Shipping 264

Drop-Shipping Shipping Fulfillment Inventory Management 264

Retail TouchPoints

JUNE 15, 2023

GoBolt ’s Merchant Portal is a web-based app with a suite of features designed to enable retailers to manage their orders, inventory and shipments more effectively so they can stay on top of their fulfillment and delivery operations and make better informed decisions.

Merchant Services 242

Merchant Services Fulfillment Inventory Management Shipping 242

Retail TouchPoints

DECEMBER 26, 2022

Single- or even two-warehouse fulfillment approaches force brands to choose between 1. To meet consumer expectations, brands are designing flexible, dynamic fulfillment strategies to deliver at the speed and cost consumers demand. Rise of Omnichannel Fulfillment. Is your inventory going to expand?

Fulfillment 157

Fulfillment Drop-Shipping Shipping Inventory Management 157

Retail TouchPoints

JULY 12, 2021

The increased volume of single-item orders has pushed them to introduce software tools such as a warehouse management system (WMS) to help satisfy demand while maintaining profitability. Another factor driving the adoption of WMS in ecommerce is the growing trend for retailers to offload online order fulfillment to distribution partners.

Merchant Services 273

Merchant Services Fulfillment Shipping Inventory Management 273

Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. 4: Return rates. Returns are an inevitable part of retail. shoppers returned more — and earlier — than in the previous holiday season.

Fulfillment 272

Fulfillment Returns Shipping Promotions 272

I Vend

FEBRUARY 6, 2023

This lack of inventory costs retailers an estimated up to 8% of revenue in lost sales. iVend Retail Inventory Management Inventory management drives store efficiency and customer experience. Read about iVend’s smart retail technology for inventory management.

Inventory Management 98

Inventory Management Management Shrinkage Returns 98

Inside Retail

JUNE 27, 2024

This is a comprehensive approach that extends beyond online sales to encompass various critical aspects of retail operations, with inventory management and pricing at its core. This real-time visibility allows businesses to optimise stock levels, prevent stockouts and fulfil orders efficiently.

Inventory Management 260

Inventory Management Fulfillment Store Layout Specialty Retailers 260

Retail TouchPoints

JULY 15, 2022

For example, during the pandemic’s peak, Build-A-Bear Workshop successfully evolved its brick-and-mortar business to offer more flexible and efficient fulfillment services so it could capitalize on surging ecommerce demand. With a strong inventory management and fulfillment foundation in place, Build-A-Bear is ready to take its next steps.

Fulfillment 284

Fulfillment Shipping Inventory Management Location 284

Retail TouchPoints

JULY 26, 2021

You will need their talents when it comes to: Design Customer experience (CX) Search engine optimization (SEO) Web maintenance Customer engagement Product returns. A tech stack is the ecosystem of hardware and software platforms needed to manage the DTC order fulfillment process from end to end. Fulfillment and Returns.

Wholesale 272

Wholesale Payment Services Fulfillment Returns 272

Retail TouchPoints

SEPTEMBER 23, 2022

In internal fulfillment, the business handles the complete process of storing, packing and shipping. The company must have a warehouse to keep its inventory, and a logistics team to manage the goods for storing, ordering and shipping directly to stores/distributors or customers. Can you fulfill the orders in a timely manner?

Fulfillment 302

Fulfillment Shipping Inventory Management Management 302

Inside Retail

NOVEMBER 23, 2023

Luxury fashion retailer Oroton Group says its profit more than tripled on the back of higher sales and stricter cost and inventory management in FY23. The company booked a net profit of $8.2 million in the 12 months ended July 30, up 3.5 times from last year.

Net Profit 264

Net Profit Inventory Management Accessories Apparel 264

Small Biz Trends

MAY 19, 2022

Are you too busy to take care of order fulfillment in your eCommerce business? If your answer to these questions is YES, then partnering with a third-party fulfillment provider can be the right strategy to go ahead. What is an eCommerce Fulfillment Service? Most fulfillment companies also manage customer returns.

Fulfillment 126

Fulfillment Shipping Inventory Management Returns 126

Inside Retail

MARCH 17, 2022

Unified commerce is the new holy grail for retailers, promising previously unheard-of levels of customer insights and control over all elements of sales and inventory management. Buy online, return in-store. Smarter inventory management enabled by unified commerce allows stores to resell the item or return it to the warehouse.

Checkout 246

Checkout Drop-Shipping Payment Services Inventory Management 246

Retail TouchPoints

SEPTEMBER 18, 2023

Perhaps most importantly, “a decade ago, very few of you were using things like Amazon Advertising, Amazon Lending and Fulfillment by Amazon (FBA), and things like Brand Registry, Seller-Fulfilled Prime, Seller University and even Amazon Accelerate didn’t exist,” said Mehta at the event.

Payment Services 315

Payment Services Shipping Fulfillment Finance 315

Retail TouchPoints

JANUARY 6, 2021

Jon Elder gives credit where it’s due: selling on the Amazon Marketplace and using Fulfillment by Amazon (FBA) services offer brands enormous opportunities. (Of The combination of access to many millions of potential customers and the warehousing, fulfillment and returns services bundled under FBA is a powerful one, according to Elder.

Fulfillment 284

Fulfillment Shipping Inventory Management Returns 284

Inside Retail

MARCH 7, 2024

Damien Park-Neilson: My journey into e-commerce began unexpectedly, handling returns in a small warehouse for Seko Logistics, which provided a solid foundation in understanding the intricacies of warehousing and end-mile operations. We turbocharged our warehouse operations, transforming fulfilment into a well-oiled machine ready to scale.

Fulfillment 249

Fulfillment Shipping Returns Inventory Management 249

I Vend

NOVEMBER 6, 2023

Retail is still in the post-pandemic shake-down, with some shoppers loving the return to stores, but others now entrenched with ecommerce as their ‘normal’; inflation is still impacting shoppers’ discretionary spend and the cost of living crisis is making many think twice about purchases they would have made without a care a few short years ago.

Inventory Management 90

Inventory Management Management Point of Sale Returns 90

Retail TouchPoints

MAY 10, 2024

Getting and managing the right information for your product catalogs is a time-consuming task, and you aren’t 100% sure your data meets the quality standards necessary to keep each sale from becoming a return: accurate, complete and up-to-date. What to Look for in a Data Management Hub A user-friendly interface.

Management 284

Management Inventory Management Returns Fulfillment 284

Retail TouchPoints

SEPTEMBER 7, 2021

Robots and automation can still be valuable for grocery chains, as witnessed by successes in warehouses and distribution centers to fill ecommerce orders, handle returns and replenishment tasks, and load or unload pallets for further distribution. The micro-fulfillment center will support the company’s online grocery operations.

Fulfillment 242

Fulfillment Inventory Management Returns Shopping 242

Inside Retail

SEPTEMBER 27, 2022

“It’s really easy to optimise online marketing for conversion, but when most of your new customers are coming in store it requires a lot more internal discussion and bravery around not being so focused on getting an immediate return on investment on your advertising.”.

Payment Services 320

Payment Services Fulfillment Advertising Inventory Management 320

Retail Gazette

MAY 7, 2024

It noted the “substantial improvement” in profitability was driven by lower fulfilment costs and successful inventory management, which contributed to a 1.3% We are returning to growth. adjusted group EBIT margin. Gross merchandise volume (GMV) edged up 1.3% to £2.8bn (€3.3bn) while group revenue slipped 0.6%

Fulfillment 115

Fulfillment Inventory Management Fashion Returns 115

RETAIL MANAGEMENT SOFTWARE

MARCH 11, 2022

Do you know how to manage your inventory as effectively as possible? What are the inventory management best practices? If you can’t answer these questions, it’s time to reconsider how you manage your inventory. These items need to be replaced and either returned to the vendor or donated.

Inventory Management 91

Inventory Management Management Inventory Turnover Drop-Shipping 91

Retail TouchPoints

JULY 27, 2021

The pandemic’s disruption of the retail industry has driven a lot of change over the past 15 months, from an increase in online shopping to the rapid adoption of omnichannel fulfillment options. The actualization of being able to buy, receive and return goods from virtually anywhere is now moving at warp speed. And despite U.S.

Shipping 307

Shipping Fulfillment Inventory Management Customer Experience 307

Inside Retail

JANUARY 11, 2022

Retailers are now investing significant resources into logistics, deploying the latest inventory management systems, automating warehouses and hiring hundreds of hardworking staff in an effort to pick, pack and ship online orders as quickly as possible. Using this stock to fulfil online orders is known as ship-from-store. .

Shipping 200

Shipping Fulfillment Inventory Management Location 200

Inside Retail

FEBRUARY 8, 2024

Our focus remains on seeking to drive further and sustainable cost efficiencies and inventory management,” he added. King has been on a 12-month rolling contract with Myer since 2018 and has decided to retire at the end of this financial year to return home to Florida to be with his family.

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Retail TouchPoints

DECEMBER 28, 2022

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. Hence the undeniable need for robust warehouse management technologies that are future-focused and effortlessly scalable. Sophisticated Automation.

Management 266

Management Fulfillment Drop-Shipping Employee Engagement 266

Independent Retailer

AUGUST 1, 2022

Having insufficient stock to fulfill demand results in missed sales, causes reputational damage, and sends customers to competitors. Retailers had to revolutionize inventory and planning when the pandemic hit, and many businesses are still finding their feet in the post-pandemic economy. Common Inventory Management Headaches.

Inventory Management 73

Inventory Management Management Inventory Turnover Supply Chain Management 73

Retail TouchPoints

FEBRUARY 25, 2022

With more brands and manufacturers applying RFID tags to their goods to meet retailer mandates, technology companies and some retailers are trying to create a path for a return on investment for those suppliers. .” The retailer provided recommendations for three providers: FineLine Technologies , Avery Dennison and PAX Tag and Label.

Drop-Shipping 267

Drop-Shipping Jewelry Shipping Inventory Management 267

Retail TouchPoints

AUGUST 13, 2020

Every business has to manage excess capacity and/or inventory: restaurants have excess food and empty tables; hotels and homeowners have vacant rooms; retailers have overstock and returns. Inventory levels will be further exacerbated by a spike in returns. Applying Marketplace Dynamics To Excess Inventory.

Apparel 274

Apparel Inventory Management Finance Returns 274

Retail TouchPoints

JANUARY 30, 2023

As such, the store itself features a “completely reimagined” layout and inventory management system developed to enable “accurate and affordable grocery pickup in minutes.” Consumers purchase groceries through the Addie’s app or website and then choose a pickup window. of all U.S. grocery sales by 2026, according to Mercatus.

Grocer 307

Grocer Planning Supermarket Inventory Management 307

Inside Retail

AUGUST 10, 2022

Developing and refining strategies within the following five action areas can help secure and fortify positioning on the digital shelf: Connect products to more channels Market at the right time Sell wherever consumers shop Optimise every channel Fulfil customer expectations.

Advertising 246

Advertising Fulfillment Shipping Inventory Management 246

Retail TouchPoints

FEBRUARY 12, 2021

Early adopters have proven that the technology can provide a significant return on investment. RFID can raise inventory visibility up to 99%. Additionally, it boosts sales margins and expedites returns and exchanges, making it a valuable tool for profitably improving the consumer experience. RFID and Beyond.

Fulfillment 239

Fulfillment Markdowns Inventory Management Customer Experience 239

Retail TouchPoints

OCTOBER 4, 2024

It’s understandable that retailers are frustrated by persistently high product return rates, especially for ecommerce purchases ( 15.4% sell it on a marketplace versus reintroducing it into regular inventory). sell it on a marketplace versus reintroducing it into regular inventory). Make return policies crystal clear.

Returns 230

Returns Inventory Management Consumer Management 230

Inside Retail

NOVEMBER 14, 2024

Research shows that a lousy customer experience will deter 76 per cent of customers from returning to shop on your platform. They trust your business to fulfil their purchases on time and in full – and for returns to be convenient. That ensures you make the correct fulfilment and delivery decisions for every order.

Fulfillment 130

Fulfillment Returns Customer Experience Management 130

Retail Assist

OCTOBER 16, 2024

For growing retailers, managing inventory effectively is crucial to customer satisfaction, operational costs and growth potential. This can easily lead to stockouts, excess inventory and other issues that affect both profitability and reputation.

Inventory Management 52

Inventory Management Management Shrinkage Returns 52