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Overstock Teams with UPS to Tackle Home Furnishings Returns

Retail TouchPoints

These post-purchase performance metrics will help us evaluate the end-to-end shopping experience for our customers,” said Johnson. The new doorstep returns pilot comes as Overstock.com completes its transition into a furniture-only online retailer, after 18 months spent exiting all non-home categories.

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The Future of Shopping: What to Expect in 2032

Retail TouchPoints

Ecommerce, along with other digital channels, took center stage as new shopping habits formed and expectations drastically shifted. While we won’t be traveling in flying cars to our favorite stores anytime soon, we’re still on the fast track to a transformed shopping experience.

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IKEA trials “Home Experience of Tomorrow” concept store

Retail Focus

Called the “Home Experience of Tomorrow”, the transformation includes an innovative new design and incorporates new technology, new ways to shop, and a focus on emotional and empowering customer experiences. The essence of retail is to serve people. Open meeting places are designed to encourage interaction and community.

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Ikea Plans $2.2 Billion Investment to Advance Omnichannel Presence

Retail TouchPoints

Plans include opening new stores, strengthening its fulfillment network and enhancing its regional product offerings to better reflect the needs of customers in different parts of the country. ramp up our fulfillment capacities and make our offer even more relevant to local customers’ needs and dreams.” Ikea will invest more than $2.2

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City Furniture Overhauls Ecommerce Approach to Create Highly Customized Shopper Journeys

Retail TouchPoints

With the COVID-19 pandemic escalating the adoption of online shopping across all categories, the home goods sector in particular has seen a notable spike in ecommerce. Social shopping also has been a major source of traffic for the brand, and has increased significantly year-over-year.

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How Ikea Australia plans to champion affordability and the shopping experience

Inside Retail

For us, growth in online sales driven by the Covid-19 pandemic has led us to transform service formats and customer meeting points, reimagine stores as fulfilment centres, and evolve our customer service centre for customers to shop with us remotely.

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2024 Home Furnishings Industry Trend Guide

Storis

So, buckle up, home furnishings retailers; we’re ready to accelerate. We surveyed home furnishings retailers for insights on strategies to accelerate growth. The State of the Home Furnishings Industry With abundant opportunity, let’s explore how market and consumer behavior position retailers for success.