article thumbnail

Overstock Teams with UPS to Tackle Home Furnishings Returns

Retail TouchPoints

The new doorstep returns pilot comes as Overstock.com completes its transition into a furniture-only online retailer, after 18 months spent exiting all non-home categories. As the fourth -largest online retailer of home furnishings in the U.S., 30, 2022, and customer count dropping 22.6%.

article thumbnail

IKEA trials “Home Experience of Tomorrow” concept store

Retail Focus

“People have higher expectations for home, and a greater desire to belong in the community and social life,” says Anna Pawlak-Kuliga, Country Retail Manager and Chief Sustainability Officer for China. The essence of retail is to serve people. Open meeting places are designed to encourage interaction and community.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Ikea Plans $2.2 Billion Investment to Advance Omnichannel Presence

Retail TouchPoints

Plans include opening new stores, strengthening its fulfillment network and enhancing its regional product offerings to better reflect the needs of customers in different parts of the country. ramp up our fulfillment capacities and make our offer even more relevant to local customers’ needs and dreams.” Ikea will invest more than $2.2

Planning 263
article thumbnail

Beyond Acquires Zulily, Plans to Revive Brand in Q2

Retail TouchPoints

The transaction excludes all of Zulily’s liabilities, liens and debts, as well as the company’s remaining inventory and two fulfillment centers, which advisory firm Gordon Brothers was engaged to sell off in late January 2024. Beyond paid $4.5

Planning 261
article thumbnail

The Future of Shopping: What to Expect in 2032

Retail TouchPoints

By 2032, digital will be the most important area of their business, and sectors that today have remained relatively untouched — motor vehicles and parts, convenience stores, furniture/home furnishing stores, building material, and more — will have reinvented their digital posture and orientation.

Shopping 358
article thumbnail

Address Labor Shortages by Creating Attractive Retail Career Paths

Retail TouchPoints

Kotlyar predicted that remote consultations with associates will expand beyond apparel into the electronics and home furnishings verticals. Tech knowledge also will be increasingly essential as retailers learn whether remote solutions deployed during the pandemic might have “legs.”

article thumbnail

Wayfair Participates in Autonomous Trucking Pilot Along Dallas-Houston Corridor

Retail TouchPoints

Home furnishings retailer Wayfair will be part of a six-week autonomous delivery pilot this July and August along the I-45 corridor between Houston and Dallas. Hunt Transport Services will deploy the Waymo Driver solution, and will use J.B. Hunt 360 technology to automate processes such as check calls and transactions.