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Strategic priorities for the future The report notes that department stores, looking ahead to this year and beyond, are positioning themselves not merely as places to shop but as multifunctional lifestyle anchors. They are shifting focus to internal optimisation, improving management efficiency, and reducing operational costs.
While the report primarily focuses on how AI can optimize storelayouts and marketing strategies, there is an underlying message on data security. According to a McKinsey & Company report , the integration of AI-driven security systems in retail has brought about a notable decline in the incidence of cyberattacks.
It also requires a focused effort across several teams in sourcing, inventory, store operations, IT and finance, and retailers must ensure they are getting the maximum ROI and using the right technology for it to be efficient and cost-effective.
Consumers are still feeling enormous financial pressures, and many are heading into this period with little optimism towards their finances. Investing in your store and your workforce comes in tenfold at this time.
For instance, in eCommerce, AI-powered tools can analyse online shelf performance, tracking competitors and identifying opportunities. “In physical stores, Computer Vision is transforming operations and providing new revenue streams. Glancing ahead to the future, Cherri believes AI will fundamentally reshape the retail landscape.
Financial operations – integrating the back of house finance processes with the front of house sales offers massive opportunities for streamlining. Storelayout and design – the right storelayout can attract customers, enhance their experience and keep them in the store – brick and mortar or online.
After all, planning inventory, designing storelayouts, building robust e-commerce and on-site presence, and hiring and training employees are just a few of your day-to-day retail operations. Additionally, you need high employee retention since you can’t constantly train new ones, as these can consume your finances and time.
AI has the potential to revolutionize various sectors, including healthcare, education, finance, transportation, agriculture and of course, retail. Retailers can analyze facial expressions to gain insights into customer emotions and reactions to products, displays, and storelayouts.
Design storelayout : Wi-Fi marketing allows you to use foot traffic data, like how shoppers have navigated your store, where they’re spending time, and where the sales are converting, to give you a better idea of how to think about storelayout. In marketing, it doesn’t get more specific than that. .
Layout And Merchandising Strategies. There are numerous variables to validate around storelayout and merchandising and the impact of experiential technology integrations. After approximately 18 years in the finance community, he joined The Lion’esque Group as Head of Strategy beginning in late 2017.
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